Tivo Desktop can't find files to transfer after Tivo upgrade to OS

Discussion in 'TiVo Coffee House - TiVo Discussion' started by larry5601, Jul 9, 2018.

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  1. larry5601

    larry5601 New Member

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    Ever since I upgraded to the new Tivo OS the Tivo desktop transfer function has stopped working. I was just wondering if there was a fix or do I have to start using kmttg for my transfers. I just find Tivo desktop is way easier to use when all I want is to transfer files from Tivo to my Windows 10 PC
     
  2. reneg

    reneg Well-Known Member

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    I had to reinstall Tivo Desktop after updating to Windows 10.
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  4. krkaufman

    krkaufman TDL shepherd

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    PC transfers do not work under the new TiVo OS (aka Hydra, gen4, TE4, TiVo Experience 4) -- regardless of which PC application you might try (TiVo Desktop, PyTivo, KMTTG).

    This is discussed in various Hydra-related threads, but there really should be a sticky thread listing the caveats with the upgrade.
     
    Last edited: Jul 9, 2018
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  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Looking at post 1, all the OP wants to do is transfer from a TiVo to a PC. That still works.

    I could: ask why, or please reboot everything. But I am lazy.
     
  6. krkaufman

    krkaufman TDL shepherd

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    Good catch.

    Could their issue with TiVo Desktop and the new TiVo OS simply be coincidental, then, with the certificate issue that recently broke TiVo Desktop?

    Replacement certificates >here<.
     
  7. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Very possible since the last time the OP was here was in 2016.
     
  8. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I can't tell if you upgraded the OS on your TiVo or your PC. If you upgraded your PC you need to reinstall TiVo Desktop. The encryption TiVo uses to store your MAK in the registry breaks when you upgrade the OS on your PC. If you mean you upgraded to Hydra on the TiVo itself it should still work, but you may need to reboot everything a couple times to get it to sync up again. The network discovery on TiVo can be flaky.
     

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