I have upgraded from Tivo Dekstop 2.2 to version 2.5. When starting 2.5 the Tivo icon splash screen for startup disappears immediately. A few minutes later it comes up with the following message: The service did not respond to the start or control request in a timely fashion DT 2.2 didn't have this problem and in trying to fix the issue I erased 2.2 and restore won't fix it. (sigh...) I am running XP and have tried the following. - Update JAVA - Update Quicktime - Cleaned the registry What am I doing wrong or what am I missing? I checked for the TIVODESKTOP.log file and found that the logs folder was missing so I created one.