TiVo CS is great!!!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by mick66, Jan 26, 2006.

  1. mick66

    mick66 Dirty Burger

    4,869
    0
    Oct 15, 2004
    The 'verse
    I bought a TiVo on Ebay w/lifetime and needed to get the unit put on my account so that I can use MRV etc, so I called customer service (hold time 45 sec.) and talked to someone in account activation, but she was of little help, but when she realized what I needed she transfered me to another dept (hold time 20 minutes) who I talked to for less than a minute and everything was done. I went straight to my pc and to my Tivo.com account and there it was.

    All of my previous experiences with TiVo customer service were similar. so I give Tivo cs :up: :up: :up: and a :D
     
  2. Spiff

    Spiff Pawn in game of life

    1,433
    1
    Mar 1, 2004
    Fox Cities,...
    I've also been very happy with the CS I've gotten from TiVo in the past. I know not everyone has such a good experience, but you tend to only hear from the dissatisfied people.
     
  3. TiVoJerry

    TiVoJerry Caavo employee (Ex-TiVo, '00-'16)

    1,554
    36
    Jul 26, 2005
    Woodside, CA
    Is it wrong for me to want to bump a thread like this? :D
     
  4. tomm1079

    tomm1079 Member

    572
    1
    May 10, 2005
    yes it is....but we will ignore it this time
     
  5. dirtypacman

    dirtypacman Coming and going

    8,025
    0
    Feb 3, 2004
    MA
    Awesome... kind words are so much easier to read!!!
     

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