Tivo Comes to Canada?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by unixb0y, Nov 26, 2007.

  1. minckster

    minckster New Member

    642
    0
    Aug 31, 2006
    Manhattan NYC

    Advertisements

    I have a theory for this apparently odd decision on TiVo's part. I suppose that Tribune charges a higher price for access to both of its analogue and digital data. TiVo probably doesn't see any profit in buying the digital data for only OTA-digital for S3s and THDs.
     
  2. classicsat

    classicsat Astute User

    17,877
    1
    Feb 18, 2004
    Ontario Canada.
    I think it s a bit simpler than that.

    Yes, some might have to do with "cross market" rules.

    Mostly though, it seems to me is there really aren't that many HD Tivos in Canada to bother trying to try to fix that guide data.
     
  3. Dajad

    Dajad Active Member

    1,535
    0
    Oct 7, 1999
    Toronto
    I don't understand that answer classicat. Tribune creates the data independant of TiVo. They use it to populate Zap2it.com among many other things. They don't provide it even to their own services so I don't think it's TiVo's fault - other than their failure to insist upon it. Tribune just doesn't seem to offer it even though, as we all know, they already have it. All they need to do is replicate all the analogue OTA data (which they already provide) to the corresponding digital channels. You'd think this would be EXTREMELY easy to do with little or no cost whatsoever. Tribune ALREADY tracks ALL the digital channels and they already have all the data - they just haven't paired them up.

    ...Dale
     
  4. Blaq

    Blaq New Member

    21
    0
    Aug 5, 2003
    Toronto, ON...
    @Carogaro: TiVo works fine in Québec. I installed one for my Dad in August. Guide data has all the accents (and TiVo processes them just fine). Unfortunately, some Québec channels are less motivated to share full program data than US/anglo-Canadian channels, so the guide is a bit more sparse. Rule of thumb: go to zap2it.com and examine the listings for some of your favorite shows, including clicking on episodes to see detailed info. Since Tribune Media feeds most TV listings (including TiVo), you'll get a taste of what you might be missing.

    But that's a minor point. My technophobic father loves a box that he's able to use, which auto-records Bouscotte when he's out doing afternoon errands, even if no detailed episode/cast info exists.

    As for TiVo's decision not to market in Québec:

    • It could be legal complications, although I don't think so. The OLF Web site explains that english-only devices & software are allowed, as long as any packaging & documentation be French or bilingual. TiVo would only need to translate its packaging and manuals.
    • Mexican TiVo boxes operate in Spanish, so there's a small chance TiVo would spring for French translation. (Like French, Spanish has longer-than-average wording. If TiVo has adapted to Spanish, French would be easy.)
    • I think the major hurdle is that TiVo would need to hire francophone tech support staff to serve that market; otherwise, bad press would result. Because of the support-staff issue (easy to hire Hispanic techs in California), I'm fearful for a French-language TiVo.

    @Geronimo: I'm sorry that your edge-case/unresearched purchase caused you some grief, I truly am. It's a downer, after excitedly reading about all the wonderful things TiVo can do, to discover that many don't apply to your situation.

    But TiVo shouldn't be faulted: you bought, in a foreign country, an HD recorder not sold in Canada. It's not TiVo's responsibility to state on their US boxes that most functionality isn't available in Canada. A Google search for tivo hd canada returns all the info you needed before making a purchasing decision.

    Until Canadian cablecos offer CableCard (= never), you can record (for free) OTA channels available in your area, albeit without the program info that gives TiVo most of its smarts. Once Tribune gets off their behinds and offers Canadian HD program info in addition to current US HD channels, I'm immediately getting a TiVoHD and sending that piece-o-junk 8300HD back to Rogers.
     
  5. ezdz

    ezdz New Member

    1
    0
    Dec 14, 2007

    Advertisements

    Any news on when Tivo will offer a rebate for Tivos sold in Canada? Doesn't seem fair to pay twice as much as US customers.
     
  6. classicsat

    classicsat Astute User

    17,877
    1
    Feb 18, 2004
    Ontario Canada.
    Nothing yet.
     
  7. naftalim

    naftalim New Member

    20
    0
    Dec 3, 2007
    Vancouver
    So got my Tivo Series 2DT at Future Shop over the weekend, and loving it. I am very impressed at Tivo support, especially in comparison to the support from Shaw, Rogers, Bell etc. (I am with Novus in Vancouver)
    The wait for a tech support person is minimal, they will escalate if need be, and their people know their stuff (I'm on a Mac, so there are some differences)

    By the way, for anyone getting the Tivo who has a Mac, be aware that the Tivo box from FS comes with older software and this causes some problems in connecting to the network. What you have to do is temporarily disable the security on your Mac, force connect the Tivo to the Tivo Service a few times till it will download the latest software (9.1) and then re-enable your security for the Mac.

    While you are doing this, get the Wireless Network Password in Hexidecimal format, and enter this into your network password in the Tivo Settings. Enjoy!
     
  8. BlackBetty

    BlackBetty I

    2,455
    0
    Nov 5, 2004
    Any guesses how well TiVo is selling in Canada?
     
  9. naftalim

    naftalim New Member

    20
    0
    Dec 3, 2007
    Vancouver
    Future Shop ran out of stock downtown Vancouver, had to go to the Broadway Store to get it.

     
  10. mcb08

    mcb08 Hoya for life!!

    3,507
    78
    Mar 10, 2006
    The 6ix
    Does everyone have the issue with their Canadian address having to use "LEO, WY, 82327" as the address? I guess this was the original workaround for Canadian customers. I would have hoped that it would have been addressed before they officially came to Canada.
     
  11. naftalim

    naftalim New Member

    20
    0
    Dec 3, 2007
    Vancouver
    Yes, I had to enter it that way too, but my Zodiac sign is Leo too, so its fine :)

     
  12. mcb08

    mcb08 Hoya for life!!

    3,507
    78
    Mar 10, 2006
    The 6ix
    I figure that this thread is as good a place as any to look for an answer.... I just got a new S2DT, so I moved my old S2 into my bedroom, where I have a Rogers digital box (SA Explorer 1840), and I can't get it to change channels. Does anyone have this setup who can tell me what the right IR code is? The Tivo CSR gave me a few codes, but none of them worked. TIA
     
  13. LADYBUGBLUE2002

    LADYBUGBLUE2002 Member

    166
    0
    Sep 7, 2003
    Kanata, ON...
    I initially had a problem too, but I found the issue was the IR blasters not being directly over the infared. So I ended up have to look really closely and then taping them so they don't move. Then I repeated the set and it worked.

    Hope this helps.
     
  14. BlackBetty

    BlackBetty I

    2,455
    0
    Nov 5, 2004
    Thanks. Thats a good sign. Now TiVo jam those channels!!!
     
  15. mcb08

    mcb08 Hoya for life!!

    3,507
    78
    Mar 10, 2006
    The 6ix
    Thanks. Do you have the same SA model? Can you tell me what IR code you're using?
     
  16. nursedude

    nursedude New Member

    1
    0
    Dec 28, 2007
    I got my TiVo from FS in Belleville on Boxing Day. I love it. My only setup issue was that the channel lineup for my cable provider (Cogeco - digital) was missing the Food Network. TiVo lineup support had it fixed pretty quickly given the holidays etc.

    I have no concerns re: strange postal codes for activating the unit but wish they accepted other online payment options like Paypal for activation and renewals. As well I would like to see the TiVo gift cards available up here in Bet Buy and FS.

    ND
     
  17. LADYBUGBLUE2002

    LADYBUGBLUE2002 Member

    166
    0
    Sep 7, 2003
    Kanata, ON...
    No I don't have the same model but I remember the problem as I got quite frustrated. I just had to look really closely to find the IR spot and tape down the IR so that it wouldn't move. I had a Directv receiver I was using with it before in the US that wasn't as sensitive. I don't remember which code worked as it just kept trying all of them.
     
  18. naftalim

    naftalim New Member

    20
    0
    Dec 3, 2007
    Vancouver
    Some weekend experiences with Tivo and some wishes.

    Got TivoToGo and TivoToComeBack working nicely, meaning I can download movies to my Mac and transfer for viewing to my Tivo/TV. Can transfer content from my Tivo to my Mac as well.

    It would be nice if we had Amazon Unboxed available in Canada or a similar service.
    Need to figure out how to get my iTunes content on to Tivo
    Need to figure out how to get Close Caption working on downloaded movies, I need it as I am hard of hearing.

    Other than that, with one week of Tivo owenership, I love it.
     
  19. LADYBUGBLUE2002

    LADYBUGBLUE2002 Member

    166
    0
    Sep 7, 2003
    Kanata, ON...
    I have recently had some issues with missing channels from the Shaw cable provider. I have talked with Tivo, Shaw at least four times each. It seems the information that Tribune has on Shaw is missing for 11 channels. I also talked with someone at the CRTC and they indicate that Shaw does NOT have to cooperate or provide correct information at all as they are the only cable provider in the area, and they are allowed to basically make the Tivo not work at all.

    Now this really surprised me, have other had issues with their providers making things not work as it should here in Canada?
     
  20. classicsat

    classicsat Astute User

    17,877
    1
    Feb 18, 2004
    Ontario Canada.
    Which channels are missing guide data? Nothing Shaw would do would cause guide data to disappear on channels that have guide data.
     

Share This Page

spam firewall

Advertisements