Tivo.com Password Reset Fubared?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by hockeyamd, Oct 10, 2018.

  1. hockeyamd

    hockeyamd New Member

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    Aug 22, 2015

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    Was trying to use the new app yesterday but they told me I needed a new passwords. So far many attempts but no temp password email.

    Anybody else find the password rest fubared?
     
  2. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,205
    Jul 28, 2005
    Earlier this year, I couldn't get into TiVo Online and the password reset wouldn't work--no password reset emails. What worked was chatting TiVo Online support up at the webpage--they sent me the reset email manually.
     
  3. davidscarter

    davidscarter Active Member

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    59
    Sep 28, 2015
    Do you use Gmail? For some reason there are sometimes issues with getting password reset emails through to gmail accounts in a timely fashion...
     
  4. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

    4,526
    718
    Apr 2, 2005
    worked on my gmail account. But annoying to create a temp password. And then it doesn't take you right into a create a permanent password screen. It acts like the temp password is permanent.
     
  5. Worf

    Worf Well-Known Member

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    Sep 15, 2000

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    Last time I tried, it kept rejecting the temporary password. No matter how many times I copied and pasted the password, it kept saying my temporary password was wrong. Even if I got a new temporary password, still didn't work.
     
  6. boywaja

    boywaja Well-Known Member

    3,761
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    Sep 30, 2001
    Northern...
    i had no issues this morning.

    temp password sent to a gmail account
    used temp password at link provided in email for changing password.

    I was using a weak password that had been in compromised in other company's password breaches, so its just as well to change off of it. I'd avoided it because I didn't want to have to update it on my tivo's using a 'select a letter on screen' keyboard.
     
  7. hockeyamd

    hockeyamd New Member

    11
    0
    Aug 22, 2015
    Apparently complaining here fixed it. It just worked.
     

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