Tivo.com Password Reset Fubared?

Earlier this year, I couldn't get into TiVo Online and the password reset wouldn't work--no password reset emails. What worked was chatting TiVo Online support up at the webpage--they sent me the reset email manually.

 

Do you use Gmail? For some reason there are sometimes issues with getting password reset emails through to gmail accounts in a timely fashion...

 

worked on my gmail account. But annoying to create a temp password. And then it doesn't take you right into a create a permanent password screen. It acts like the temp password is permanent.

 

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Last time I tried, it kept rejecting the temporary password. No matter how many times I copied and pasted the password, it kept saying my temporary password was wrong. Even if I got a new temporary password, still didn't work.

 

i had no issues this morning.

temp password sent to a gmail account
used temp password at link provided in email for changing password.

I was using a weak password that had been in compromised in other company's password breaches, so its just as well to change off of it. I'd avoided it because I didn't want to have to update it on my tivo's using a 'select a letter on screen' keyboard.