TiVo.com has the "Western Digital My Book AV DVR Expander 1TB"

Discussion in 'TiVo Coffee House - TiVo Discussion' started by rdrrepair, Mar 24, 2018.

  1. rdrrepair

    rdrrepair Bill Knapp

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    And yet, the only real official site still shows the procedures to hook an expander. I wouldn't believe a front line or even a tier two support representative in the current TiVo structure. I'd believe the collective knowledge of the members here first.

    START. Short true official version... TiVo software supports only their 2 authorized expanders at 500GB and 1TB. TiVo will still sell, when in stock, an expander for you to use. TiVo does not keep them in stock in sufficient quantities. END

    Collective knowledge of long time members. Expand your internal instead. You're better off with only one point of failure instead of two. Don't use an external.

    My personal experience. My Premiere and an OLED S3 TiVo still has working official expanders. I've never had an issue with them. I know the risk.

    https://support.tivo.com/SupportPor...iguration/How-to-Add-or-Remove-a-DVR-Expander

    [​IMG]
    How to Add or Remove a DVR Expander

    Getting Started

    Getting Started


    Spend more time recording and less time erasing shows! Get more recording space for your favorite programs by adding a TiVo-verified DVR Expander to your TiVo device.

    Requirements
    • TiVo-verified DVR Expander
    • Compatible TiVo device:
      • BOLT Series
      • Roamio Series
      • Premiere Series
      • Series 3 DVRs
    • TiVo Software Version 9.2 or higher
    • Stable power source. If possible, use the SAME power source for both the TiVo device and DVR Expander.
    Setup Instructions

    How to Add or Remove a DVR Expander
    Connecting the DVR Expander
    Use the procedure below to add a TiVo-verified DVR Expander to a compatible TiVo device.

    1. Disconnect the AC power cord from your TiVo box.
    2. Connect the eSATA cord to the DVR Expander and TiVo box. Make sure not to pinch the eSATA cord or run the eSATA cord by an amplifier, speaker, or any other device with a strong magnetic field.
    IMPORTANT: Use the eSATA cable supplied with the DVR Expander. Use of a third-party eSATA cable is unsupported and may cause various performance problems including rebooting, poor recording quality, and lost recordings.

    3. Connect the AC power cord to the DVR Expander and electrical outlet. The power LED illuminates.
    NOTE: The LED light may not be visible in bright lighting conditions.

    4. Wait approximately 15 seconds for the hard drive to reach operating speed.
    5. Power on the TiVo DVR by reattaching the AC power cord.
    NOTE: If possible, plug the TiVo box into the same power source as the DVR Expander. This ensures both units turn off and turn on at the same time should there be a temporary loss of power.

    6. A few minutes after the TiVo box has finished restarting, a screen will appear asking to marry (or link) the expander:
    Select Yes, set up external storage device to begin marrying the DVR Expander to the TiVo box.
    NOTE: If you decide to set up your DVR Expander later, select Skip for now. You can continue the setup process later by pressing the TiVo button on your TiVo remote to go to the TiVo Central screen.


    For devices running the TiVo Experience 4 (Software Version: 21.7.X):

    TiVo Model Menu Path (from TiVo Home)
    BOLT Series & Roamio Series DVRs
    Menu > Settings > Remote, CableCARD, & Devices > External Storage

    For devices running the previous User Interface or TiVo Experience 3 (Software Version: 20.7.4.RC2 or earlier):

    TiVo Model Menu Path (from TiVo Central)
    BOLT Series & Roamio Series DVRs
    Settings & Messages > Remote, CableCARD, & Devices > External Storage
    Premiere Series DVRs
    Settings and Messages > Settings> Remote, CableCARD, & Devices > External Storage
    Series 3 & earlier DVRs
    Messages and Settings > Settings > Remote, CableCARD, & Devices > External Storage
    7. From the External Storage screen, select Yes, set up this device. The Set Up External Storage screen will appear.
    8. Once you have read the warning message, press Thumbs Down on your TiVo remote three times, then press Enter.
    9. The TiVo box will automatically restart again. After a few minutes, a screen will appear verifying the setup was successful
    NOTE: After the TiVo box has finished restarting, you can check the new recording capacity of your TiVo box and DVR Expander system. Press the TiVo button on your remote to go to TiVo Central.


    For devices running the TiVo Experience 4 (Software Version: 21.7.X):

    TiVo Model Menu Path (from TiVo Home)
    BOLT Series & Roamio Series DVRs
    Menu > Help > Account & System Info > System Information
    and look at the Recording Capacity field.

    For devices running the previous User Interface or TiVo Experience 3 (Software Version: 20.7.4.RC2 or earlier):

    TiVo Model Menu Path (from TiVo Central)
    BOLT Series & Roamio Series DVRs
    Settings & Messages > Help > Account & System Info > System Information
    and look at the Recording Capacity field.
    Premiere Series DVRs Settings & Messages > Account & System Info > System Information
    and look at the Recording Capacity field.
    Series 3 & earlier DVRs Messages & Settings > Account & System Information > System Information
    and look at the Recording Capacity field.
    Temporarily Disconnecting the DVR Expander
    Follow these instructions when temporarily disconnecting the DVR Expander (to clean or move your entertainment center, for example).

    IMPORTANT: Always unplug the power cord from the electrical outlet before disconnecting the AC adapter from the DVR Expander.

    1. Power off the compatible TiVo box by disconnecting the AC power cord.
    2. Disconnect the AC adapter cord and eSATA cable from the DVR Expander.
    Reconnecting the DVR Expander after Temporary Disconnection
    1. Reconnect the AC adapter cord and eSATA cable to the DVR Expander.
    2. Power on the TiVo box by reattaching the AC power cord.
    NOTE: Disconnecting the DVR Expander while the TiVo device is powered on will cause the TiVo box to restart. The box will not recover until the DVR Expander is reconnected and the box is subsequently restarted, or the drive is permanently removed (see below). Programs are not recorded when the DVR Expander is disconnected.

    Permanently Removing the DVR Expander
    Under normal operating conditions, there is no reason to remove the DVR Expander. Removing the DVR Expander does not allow you to play your recordings on a different TiVo box. Because each recording is distributed equally between the DVR’s internal drive and the DVR Expander, you cannot gain additional storage by using more than one DVR Expander. You should only remove the DVR Expander if you wish to stop using it.

    IMPORTANT: If you permanently remove the DVR Expander, you will lose all or most of your existing recordings on both the TiVo DVR and the DVR Expander.

    1. Power off the compatible TiVo box by disconnecting the AC power cord.
    2. Disconnect the AC adapter cord and eSATA cable from the DVR Expander.
    3. Plug in the power for the TiVo box. When the box restarts, it will detect the DVR Expander is missing and display "External Storage Missing."
    4. Press the Clear button.
    5. The WARNING screen will appear and ask for confirmation to remove the DVR Expander. Press Thumbs Down three times, then press Enter.
    6. The TiVo box will begin permanently removing the DVR Expander. Wait until the box restarts.
    IMPORTANT: Do not unplug the TiVo box before it finishes removing the expander and automatically restarts. Doing so may cause serious damage to the box and DVR Expander.
     
  2. mattyro7878

    mattyro7878 Well-Known Member

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    Good Times!!!
     
  3. Skanter123

    Skanter123 Member

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    I ried to connct my WD expander HD to Bolt (Hyra) and it would not be recognized. Tech told me this capacity was disabled in latest software version, though other techs have said it is “not recommended”. I think “my expander” will go into into “my trashbin”.
     
  4. foghorn2

    foghorn2 Well-Known Member

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    The cable end won't seat all the way in, the rep should have offered to ship you one with a deeper slimmer end.
     
  5. rdrrepair

    rdrrepair Bill Knapp

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    845 New York
    Hey Eric, how'd you make out with using your expander? What unit did you put it in, running what software?

    Skanter123, Why would you toss it out? When, where did you get your expander? What Is the model number of your expander? If it's from a previously installed expander, from another unit, did you divorce it from the other TiVo? I think I remember someone saying that was required too. Maybe not, it's been so long. Why does Foghorn2 think your cable isn't seated all the way?
     
  6. dianebrat

    dianebrat wait.. I did what? TCF Club

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    There are known issues with the cable needing a slight trim with a Bolt.
    Did you get a message ON the Bolt saying it was not recognized or did it just not show? if it just didn't show it's almost always the cable, you were using the eSATA cable, not USB, correct?
     
  7. scandia101

    scandia101 Just the facts ma'am

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    I made no claim of any kind. Why would you even think I did?
     
  8. scandia101

    scandia101 Just the facts ma'am

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    It seems obvious to you. At least two other people who posted here seemed to think what he meant was different than what you thought so how obvious could it be?
     
    Last edited: Apr 5, 2018
  9. dianebrat

    dianebrat wait.. I did what? TCF Club

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    boston'ish
    Because both topics have been brought up in this thread, thus both are facts in evidence, unless you're now saying you didn't read the thread before replying.
    :)
     
  10. ej42137

    ej42137 Well-Known Member

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    I think anyone who reads these messages as they were written will draw their own conclusions. I'm okay with that.
     
  11. scandia101

    scandia101 Just the facts ma'am

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    And you needed to tell someone that they were wrong.
     
  12. ej42137

    ej42137 Well-Known Member

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    Sometimes telling someone when they are wrong is helpful, sometimes it is a microagression, and sometimes it amounts to living under a bridge and waiting for billy goats. The readers, including yourself, are going to make their own judgements. I remain comfortable with what I have written.
     
  13. Mikeguy

    Mikeguy Well-Known Member

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    Really? Still?

    OK, OK--you're all right. Done! :)

    And now, back to our regularly-scheduled programming. ;)
     
  14. Skanter123

    Skanter123 Member

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    After living with Bolt for a while, I realize that 1T is more than enough storage. Half the programs are streamed now, and there is no need for external or larger HD. I’ve reformatted my WD and using for extra backup to anoher computer.
     
  15. eric_mcgovern

    eric_mcgovern Member

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    Expander is working great, I threw it on my Bolt Vox and it is running whatever the latest release of Hydra is. I did use a different eSATA cable than what was in the box, mainly because I wanted something a bit longer. Been working great for a few weeks now.
     
    foghorn2 and rdrrepair like this.
  16. rdrrepair

    rdrrepair Bill Knapp

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    845 New York
    So much for TiVo tech support saying that they deactivated this feature in the software releases.

    What size Hard Drive is in your VOX, original or upgraded, @eric_mcgovern ?
     
    Last edited: May 3, 2018
  17. eric_mcgovern

    eric_mcgovern Member

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    It is a stock Bolt Vox 3TB.
     
  18. rdrrepair

    rdrrepair Bill Knapp

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    I wonder why @Skanter123 couldn't mary it to his unit?
     
  19. HoTatII

    HoTatII Active Member

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    TiVo Expander installed 2 yrs. ago still working fine on my Roamio OTA with all the Hydra updates including the latest 21.8.1 RC6...

    Sent from my LG-H932 using Tapatalk
     
  20. Skanter123

    Skanter123 Member

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    Beats me. Bolt would not recognize it.

    As I said - no longer needed. So much streaming nw (not like the old days with Premier) 1T is more than enough for me. Have not been over 10% so far.
     

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