TiVo channel/program list not up to date?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by bdshort, Mar 13, 2009.

  1. bdshort

    bdshort New Member

    2
    0
    Mar 13, 2009

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    I received my new TiVo HD today and had the cable company (GCI Cable, in Alaska) install the cable card in it today after living with the companies own DVR for a long time. It took a couple of attempts to get the card working properly, but everything is coming through now. The problem is that TiVo's channel and program listings for GCI's local channel lineup is not up to date. They added several new HD channels in late Dec and early January, and almost none of them show up when I set up the channels. I had to add them manually, and they work, but there is no program info available which will make it hard to record certain programs I want to see. Who do I need to contact to fix this?
     
  2. kb7oeb

    kb7oeb Member

    496
    5
    Jan 18, 2005
    Phoenix,AZ
    You have to call Tivo customer support and report a lineup issue.
     
  3. mphype

    mphype New Member

    8
    0
    Mar 13, 2009
    or maybe try to set them up again with another zipcode close to your area?

    ^ thats a stab in the dark as i JUST got my tivo today and am in no way an expert
     
  4. kb7oeb

    kb7oeb Member

    496
    5
    Jan 18, 2005
    Phoenix,AZ
    Couldn't hurt, I have seen differences using an antenna with different zip codes
     

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