Advertisements if you have a FiOS store close by, the easiest method is to just order a new cable card. Pick it up from the FiOS store, then just automatically activate it after installing it in the Bolt+. You can do it over the phone or on the Internet and enter all the info requested. Less likely to have issues than when dealing with a CSR/tech. Then just run the Bolt+ in tandem with the old Bolt for a week or two to make sure everything is fine. And then return the old cable card to FIOS. This can eliminate a lot of potential headaches.