Tivo Bolt - V52 signal issue

Discussion in 'TiVo Help Center' started by vtwep, Nov 22, 2019.

  1. vtwep

    vtwep Member

    42
    1
    Apr 5, 2010
    Manassas, VA
    I've got my Tivo Bolt connected to FiOS through a MOCA adapter. I have 4 Tivos in the house, all running through MOCA adapters. Last night, I unplugged all of my stereo/TV equipment in the family room in preparation for a carpet install that happened today. Tonight, I put everything back in place and plugged everything in. Everything is working fine except the Bolt - I'm getting V52 issues on almost every channel. Channel 668 comes in perfectly. But that's about it. I've looked at signal strength on the various tuners - all are showing as "-", except for when I'm on 668 - I get 80. The internet signal coming through the MOCA adapter is working fine. And I didn't really mess with any connections to make the back-and-forth move other than speaker wires and HDMI. All seems good there.

    I've read a number of threads on this, but I can't see to solve the issue. Any settings on the Tivo that I should look at (other than obvious ones)? Any other troubleshooting tips? Would a Bolt go bad overnight just by sitting around? As of yesterday, everything was great. And all other Tivos in the house are working fine. Any suggestions appreciated!
     
  2. kellykhori

    kellykhori New Member

    16
    2
    Jul 26, 2010
    Prescott...
    I'm watching this thread. I just had the same happen with my 500G Bolt. Cable company put in a new cable card and no love. I sent it in to Weaknees and they said I had a bad tuner/coax problem that was unfixable.
     
  3. vtwep

    vtwep Member

    42
    1
    Apr 5, 2010
    Manassas, VA
    UPDATE: I had a few calls into to Tivo support, and also moved a different Tivo to this location. The other Tivo worked fine at this location. The support team concluded that the software on the Bolt had gone bad and could not be fixed. They are issuing a replacement Tivo Bolt for a cost of $49 and I have to send the bad one back. Luckily, I was able to transfer all the records around to other Tivo boxes in the home as well as copy the season passes using the MyTivo site online.
     
    kpeters59 likes this.

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