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Discussion in 'TiVo Home Media Features & TiVoToGo' started by Daniel Whanon, Mar 5, 2017.

  1. Neil12011

    Neil12011 New Member

    Oct 26, 2017
    As far as installs, we've done enough. I have two techs on two different job sites right this minute. Both called and said "tivo just sucks". So I googled "tivo sucks" and found this thread. I've already voiced my opinion to Tivo and our distributor. It's just a garbage business model, period. I think end users should know how their money is being spent when it comes to support. My service cost critique stands, and it doth fly. I always comment companies when they get it right, so now, I'll do the inverse.
  2. krkaufman

    krkaufman TDL shepherd

    Nov 25, 2003
    Then you may want to voice your opinion on the official TiVo forums, here: TiVo - Customer Help Forums, as well, since TCF is just a user community, not officially associated with TiVo (and seemingly lacking much traffic from TiVo employees).
  3. kpeters59

    kpeters59 Well-Known Member

    Jun 19, 2007
    I've done dozens of custom installs and multi-room setups with TiVo.

    I'd literally give a $500 discount to ANY customer to not make me suffer through ANY Cable Provider provided box.

    But, that's because I'm a Tivo user (and installer) since Series 1 in 1998.

    The ability to change the remote address off of the default so I can stack multiple TiVo's right on top of each other in a rack is not available from any cable box. Plus about 1000 other benefits of TiVo over any other cable box.

    Are you still installing RNG200's or what? Or, how about that 'fantastic' VIP1200?

    krkaufman likes this.
  4. krkaufman

    krkaufman TDL shepherd

    Nov 25, 2003
    Given what I've heard re: other options and what I know about relative costs of a TiVo whole home solution to a similar cable provider solution, when more than a couple display setups are needed, the total cost of TiVo is less beyond month 24-ish. And then you could figure the resale value of the TiVo devices into the balance sheet.
  5. emuman100

    emuman100 Member

    Jul 3, 2003
    I was a loyal Tivo user since Series 1 DirecTiVo's. As of late, their refusal to activate older platforms and poor customer service is a nail in the coffin for them. Newer platforms are crap, and hackability is not an option because the loyal Tivo hackers of the S1/2/3 days are feeling the same frustrations. It really is a shame.
  6. kpeters59

    kpeters59 Well-Known Member

    Jun 19, 2007
    Almost nothing you said is actually true...

  7. Gavroche

    Gavroche Member

    May 26, 2007
    State of...
    I've been a TiVo subscriber since series 1 and I love my Tivos but I would never recommend TiVo as a singular solution for non-techie folks. I feel like TiVo is a niche product that's great for some folks but incredibly frustrating for people who want it to "just work."

    It's a good product for me, but I've learned to have a lot of patience over the last 17 years waiting for TiVo to fix bugs and broken features.

    I'm not sure at this point if I really think there are no better alternatives or I just have battered-wife-syndrome when it comes to staying with TiVo.

    All I can say is after all this time I'm still using TiVo and still find it valuable.

    That being said, being a software developer for a living... If I ever released something that had as many show-stopping defects as some of the TiVo software releases have had over the years, I'd be fired.

    It takes a special kind of person to love TiVo as much as many of us do.

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