TiVo App

Discussion in 'TiVo Bolt DVR/Streamer' started by Kurs0010, Jul 25, 2019.

  1. Kurs0010

    Kurs0010 Member

    73
    8
    Nov 9, 2016
    Anyone else experiencing an issue with connecting to the Tivo app? I'm getting "This app is having trouble connecting to the Tivo service. Please check your network connection" There's nothing wrong with my connection.
     
  2. rt1179

    rt1179 New Member

    5
    0
    Jul 25, 2019
    I am getting a similar message, although mine says "trouble communicating with your box" rather than "TiVo service." I am able to connect with no issues to our Premiere but get the error for the Bolt. It started at about noon EST. My wife is at home and says the Bolt is behaving fine and connected to the internet, she was able to pull up Netflix and start a show. I'll have to try to troubleshoot when I get home.
     
  3. tapokata

    tapokata Active Member

    464
    171
    Apr 26, 2017
    Sacramento, CA
    I had to add online.tivo.com to my uBlock adblocker whiteboard. Once I did that, the page loads properly.
     
  4. rt1179

    rt1179 New Member

    5
    0
    Jul 25, 2019
    I forced a connection to TiVo on my box when I got home, and once that was finished, the app started being able to connect to it from outside my home network again.
     

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