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Tivo app won’t downloadshows in ios13?

Discussion in 'TiVo Help Center' started by jshore, Oct 9, 2019.

  1. Oct 9, 2019 #1 of 2
    jshore

    jshore Member

    147
    0
    Aug 17, 2003

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    Just got a new iPhone with latest ios13, and now TiVo app won’t complete streaming setup. It stops at step 1 “checking software version.” And gives message “setup did not complete successfully. Please try again.”

    did the usual troubleshooting... uninstalled app, restarted network, restarted box, restarted phone, connected twice to TiVo service, etc.

    downloading network shows to iPhone 10 was working fine with iOS 12... but new phone and iOS seems to prevent streaming setup...

    It also doesn’t work on my iPad Pro running ios13...

    anyone else having this issue?

    thx!
     
  2. Oct 9, 2019 #2 of 2
    DBrunetti

    DBrunetti Active Member

    109
    32
    Dec 6, 2016
    Connecticut
    Just downloaded and was able to start watching a show on an iPhone 10 running iOS 13.
     

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