TiVo app version 4.5.0 out for iOS

Discussion in 'TiVo Coffee House - TiVo Discussion' started by ClayKY, Apr 15, 2020.

  1. JayOtter

    JayOtter New Member

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    Spent a long time on phone with tech support last night, from in country thankfully. They are now aware and are working on the streaming/download issue some of us are facing.
     
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  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    This usually happens when it thinks you’re not on your home network. Bring up the remote control part. That usually forces it to reconnect.
     
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  3. HoTatII

    HoTatII Active Member

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    I tried that, and still no joy ...

    (Have all Android devices here)

    4.5.0 broke the streaming capability for all my older Roamio OTA TiVos that use the standalone TiVo Stream. Though Bolt and Edge are fine with it.

    Finally ditched 4.5.0 and put all devices back on 4.4.1 by manually reinstalling a .apk file of 4.4.1 I luckily had saved on my previous Smartphone...

    Great going TiVo ...

    NOT! ....

    P.S. ... And remember of course to turn off auto-updates in your Smartphone or tablet app settings. Or else 4.5.0 will come right back as I forgot to do and it already returned on the Android 10 Smartphone ....

    Immediately uninstalled it, and reinstalled 4.4.1 from my copy of it ....

    Sent from my LM-V600 using Tapatalk
     
    Last edited: Apr 20, 2020
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  4. julieknits

    julieknits New Member

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    Is it new that the TiVo app doesn’t correctly see the available space on an iPhone? I turned on the Offload Unused Apps option in Settings as well as the keeping smaller photo sizes on the phone. According to settings iPhone Storage, I have 80 Gb free. An app like Plex sees that space as available. TiVo, on the other hand, says I have 2Gb open. I’ve filed a customer support request at the TiVo site, but I wasn’t sure if this was new to this version or a known longtime bug.


    Sent from my iPhone using Tapatalk
     
  5. houman

    houman Member

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    Redmond, WA

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    4.5 on iPhone breaks streaming, it shows "Only on TV" on the episode. Even though the app finds the Tivo Stream just fine (I re-paired just to double check)

    I didn't update iPad (currently on 4.4.x) and it still works / streams.
     
  6. humbb

    humbb Active Member

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    Note re 4.5 for Android: Not sure if this was fixed in a previous version, but I just tested scheduling a new HD recording (on Comcast) when off my home network and it correctly used the HD channel. My recollection of a previous bug was the app would use a corresponding SD channel in error.
     
  7. pfiagra

    pfiagra Well-Known Member

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    still works on my iPhone with 4.5 for my Bolt (with built in streaming), but can’t stream from my Roamio (basic model that doesn’t have streaming built in).
     
  8. houman

    houman Member

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    Yes I failed to provide information that it fails on my Roamio 4 tuner w/ cable card. Since this is an older model it requires the Tivo Stream box. I believe this update broke any Tivo DVR's that use the Tivo Stream.
     
  9. JayOtter

    JayOtter New Member

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    That’s my scenario as well. IOS devices with a Roamio, Roamio OTA and stand-alone Stream.
     
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  10. Noelmel

    Noelmel Active Member

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    Works with my Roamio Pro since streaming built in I guess


    Sent from my iPhone using Tapatalk
     
  11. kbmb

    kbmb Well-Known Member

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    Same here with my Dad's setup. He has two 4 tuners Roamios with the external stream. He can't stream anymore and gets the "Only on TV" message.

    I have a 6 tuner and streaming still works fine.
     
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  12. DVR_Dave

    DVR_Dave Well-Known Member

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    Streaming works find in-home on my Roamio Plus and out-of-home on my parent's Bolt.
     
  13. kbmb

    kbmb Well-Known Member

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    I am working with TiVo via DM on Twitter about the issue. They do say they are working an issue similar - but didn't elaborate. Everything I'm seeing is it's related to the updated TiVo app (iOS in my case) along with the external TiVo stream.
     
  14. JayOtter

    JayOtter New Member

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    Hi kB, I spent an hour on phone with tech support trying various things from my end and theirs, the day it came out. Engineering is now aware of the issue with iOS and standalone stream. They told me they’d get back to me in a week.
     
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  15. kbmb

    kbmb Well-Known Member

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    Thanks for putting in the time! Seems TiVo Twitter at least knows about your case.
     
  16. HerronScott

    HerronScott Well-Known Member

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    So far only seems to impact standalone Stream and TiVo's without streaming built-in.

    Scott
     
  17. HoTatII

    HoTatII Active Member

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    Agreed ....

    Therefore staying put on 4.4.1 until issue is resolved ....

    Sent from my LG-H932 using Tapatalk
     
  18. Philip F Kern

    Philip F Kern New Member

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    Apr 22, 2020
    That'll Teach me to "Update All" on my iPhone...
    I was on the phone with tech support yesterday as well. It's definitely the 4.5 app. I started watching on my iPad last night remotely and I forgot to turn off auto updates, so now I'm totally screwed for any type of streaming until Tivo fixes this! I've got a Tivo Roamio 4 tuner with the external TiVo Stream device...

    Way to go, Tivo! Any idea of when they may have this fixed?
     
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  19. jlb

    jlb Go Pats!

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    Works fine between my Bolt and my iPhone. And cellular streaming works too.
     
  20. Philip F Kern

    Philip F Kern New Member

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    Apr 22, 2020
    As was noted above, this only seems to affect Roamio's without the built in streaming.
     
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