TIVO App issue

Discussion in 'TiVo Help Center' started by Ubpfc, Aug 9, 2019.

  1. Aug 9, 2019 #1 of 17
    Ubpfc

    Ubpfc New Member

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    Sep 27, 2015
    Anyone else having issues with the iPhone app? I click on it and it just goes to a black screen and says “reload” v4.2 at the bottom of the page. Deleted, re-installed, still the same.
     
    javabird likes this.
  2. Aug 9, 2019 #2 of 17
    compnurd

    compnurd Well-Known Member

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    Oct 6, 2011
    I am also
     
  3. Aug 9, 2019 #3 of 17
    pfiagra

    pfiagra Active Member

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    Oct 13, 2014
    Yup
     
  4. Aug 9, 2019 #4 of 17
    Joan Ludwig

    Joan Ludwig New Member

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    Aug 9, 2019
    For a month now!!!
     
  5. Aug 9, 2019 #5 of 17
    tomhorsley

    tomhorsley Well-Known Member

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    Jul 22, 2010
    That is the exact same symptom the android app had following a chrome browser update on android. Did apple just update safari or something?
     
  6. Aug 9, 2019 #6 of 17
    Ubpfc

    Ubpfc New Member

    2
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    Sep 27, 2015
    Apple IOS was updated on my phone a couple of weeks ago and I haven’t tried logging in since the update so that could be why.
     
  7. Aug 9, 2019 #7 of 17
    Phil T

    Phil T Active Member

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    Oct 29, 2003
    Littleton,...
    Same issue on my wife’s I-phone 8 but working fine on my 8+.

    Also on her I Mac, Safari has a pop up that says “Sorry to interrupt”

    CORS policy violation - CORS origin not on whitelist. (Origin = http://online.tivo.com)

    Both her phone and computer were working fine yesterday.
     
    compnurd likes this.
  8. Aug 9, 2019 #8 of 17
    compnurd

    compnurd Well-Known Member

    1,795
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    Oct 6, 2011
    Same. iPhone was working fine yesterday. iPad is working fine
     
  9. Aug 9, 2019 #9 of 17
    UCLABB

    UCLABB Well-Known Member

    4,039
    905
    May 29, 2012
    Riverside, CA
    iPhone is working, iPad not. I suspect it craps out when you have to log in now and then (an irritating bug). So when you have to log in there’s a bug involved and you end up with the black screen. My hunch.
     
  10. myrick_69

    myrick_69 New Member

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    Sep 6, 2010
    Yes just started today
     
  11. Phil T

    Phil T Active Member

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    Oct 29, 2003
    Littleton,...
    Wife’s iPhone started working again tonight. No clue why it wouldn’t earlier today.
     
  12. pfiagra

    pfiagra Active Member

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    Oct 13, 2014
    Mine’s a-workin now too.
     
  13. UCLABB

    UCLABB Well-Known Member

    4,039
    905
    May 29, 2012
    Riverside, CA
    Ditto.
     
  14. javabird

    javabird Active Member

    1,156
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    Oct 12, 2006
    Seattle
    Same problem here. I got it working again on my iPhone but not working on my iPad.
     
  15. Phil T

    Phil T Active Member

    508
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    Oct 29, 2003
    Littleton,...
    Working on iPhone and iPad now but can not get it to work on our iMac, Safari, Firefox or Chrome. I thought it might be an Adobe Flash issues so I reloaded it on all three browsers but still no luck. The website shows not secure on all three and nothing will play.
     
  16. Mathelo

    Mathelo Member

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    Aug 21, 2008
    I’m having a related problem. The app will start on my iPad or iPhone but when I try to play a show that is currently recording, it causes the TiVo to reboot. It does seem to let me play a fully recorded show without issue. It also keeps reconnecting every few seconds. Any ideas what is up with this?

    Thanks

    Louis
     
  17. GaryREM

    GaryREM New Member

    13
    2
    Aug 9, 2019
    Different problem with TiVo app.

    Can connect, see my recordings. But when I try to view a recorded show, I get a streaming error.

    Restarted Bolt, reloaded app, still not working.
     

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