TiVo app: can list my programs, but “Away From Home Network” message when using as remote

Discussion in 'TiVo Coffee House - TiVo Discussion' started by skaggs, Nov 26, 2017.

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  1. skaggs

    skaggs AlbanyHDTV

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    Feb 13, 2003
    Albany, NY

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    While at home, I can connect to my Roamio and Bolt with the app and see my To Do list, recorded programs, One Passes, but when attempting to use the app as a remote, receive the “Away From Home Network” error.

    The remote icon in the upper right of the app is grayed out and has an X in it.

    I am not using Hydra.

    Both iPhone and iPad have same issue.

    Any suggestions?
     
  2. skaggs

    skaggs AlbanyHDTV

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    Feb 13, 2003
    Albany, NY
    Interestingly, I can connect successfully to all 4 of my Minis and use the remove controls.

    I should note that my network is 1G Ethernet, no MOCA.
     
    Last edited: Nov 26, 2017
  3. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Are you certain that the iPhone and iPad are connected to your local network?
     
  4. skaggs

    skaggs AlbanyHDTV

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    Feb 13, 2003
    Albany, NY
    Yes, I even turned off Cellular service.
     
  5. idksmy

    idksmy Guest

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    What's the IP address of the Roamio and the IP address of the iPad?
     
  6. skaggs

    skaggs AlbanyHDTV

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    Feb 13, 2003
    Albany, NY
    Roamio: 192.168.1.229
    Bolt: 192.168.1.228

    iPad: 192.168.1.203
    iPhone: 192.168.1.196
     

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