Tivo and Network Connection.

Discussion in 'TiVo Help Center' started by LoREvanescence, Aug 1, 2007.

  1. LoREvanescence

    LoREvanescence Always Autocorrected

    Jun 19, 2007
    Salem, MA


    I am currently living on the campus of my university and simply can not get my Tivo to work over the network. I was wondering if anyone else has experienced this type of problem with a network connection or might know how I can get around it.

    Here's the problem. When Tivo attempts to connect, with any eithernet connection setting, it tells you it can not find any DHCP server. But your computer does when you plug it into the same port.

    I know my school requires registration of computers and the network must be able to validate antivirus software and latest ms patches in order for your computer to be passed through the network. I went to the computer helpdesk and they opened the port to bypass this registration / system check like they do for x-box and macs.

    After they did this, still no effect. Tivo could not find a DHCP server. I talked to them more and they told me Tivo is an Unsupported Device and not supported by the network. It might not be getting passed through the firewall. But opening the port from the registration / check is to the extent they will do to try to fix it. They said it should work as it's what they do for xbox's and other gaming systems.

    Does anyone know what might be causing Tivo trouble getting a network connection? It's linux based right? So it shouldn't be that unsuported of a network?
  2. harrigill

    harrigill New Member

    Jan 27, 2005
    Seattle, WA
    It could be that they need to register the MAC address of your TiVo's network adapter.

    Also, since the TiVo is always on, and always connected, ask if they can give you a fixed IP address so you don't have to rely on DHCP. This will also make it easier for you to use some of the PC tools like TiVo To Go.
  3. SNJpage1

    SNJpage1 Well-Known Member TCF Club

    May 25, 2006
    Are you sure it cant find your router? Seems to me thats what it should be looking for not the schools system. If you connect directly to the school system with out a router you could get a second NIC and connect the Tivo to the computer thru that. there will be some settings you will need to adjust to share the internet connection.

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