TiVo Advisors Panel Survey

Discussion in 'TiVo Premiere DVRs' started by crxssi, Feb 5, 2012.

  1. Mar 1, 2012 #21 of 360
    atmuscarella

    atmuscarella Well-Known Member

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    No disagreement there.

    It just comes down to cost, the Elite was for all practical purposes developed for cable companies and only needed digital cable tuners and didn't cost TiVo much more to bring it to retail. To have developed and then built a retail product that was basically a Premiere XL times 2 would have cost significantly more than what the Elite did, both to in development and to build, and therefor would have needed to have cost more than the Elite does.

    In my opinion I don't believe there would have been enough sales of a Premiere XL times 2 product to justify the costs and don't believe there would be enough sales of an OTA only Elite type product to justify its costs. Of course my opinion is tainted by the fact that I believe I and most OTA users are better off with two dual tuner DVRs than one quad tuner DVR.
     
  2. Mar 1, 2012 #22 of 360
    crxssi

    crxssi Veteran TiVo User

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    But we really don't know that. Perhaps adding OTA would have been $5.... Would that have been worth it? $10?
     
  3. Mar 2, 2012 #23 of 360
    davezatz

    davezatz Funkadelic

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    Interesting... there's either more than one survey or it branches real early as I didn't get that question/remark.
     
  4. Mar 2, 2012 #24 of 360
    steve614

    steve614 what ru lookin at?

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    Neither did I. The first couple of questions asked me if I paid for TV service. Since my answer was 'no', I figure I got skipped past a few questions.
     
  5. Mar 3, 2012 #25 of 360
    astrohip

    astrohip Well-Known Raconteur TCF Club

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    I believe lpwcomp must have a different survey. Mine was like you two describe. There was nothing in mine about individual TiVo products.

    BTW steve614... I answered yes to those questions. The followup questions asked whether I was likely to reduce or eliminate my pay-TV service in the near future.
     
  6. Mar 3, 2012 #26 of 360
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Yeah, my survey was mostly about the Premiere and the new look, like the HDUI guide.
     
  7. Mar 3, 2012 #27 of 360
    crxssi

    crxssi Veteran TiVo User

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    Ah, another survey hit today (for me at least). There were no questions about the Elite or OTA, etc, as has been recently mentioned.

    They DID ask about if I pay for television service (cable), if I have reduced the programming package I am on, if I plan to reduce it in the future, etc.

    Then there was a option SUB SURVEY about financial investments. So TiVo is listening to us when we complain bitterly about non-TiVo marketing drivel in their surveys. I took the sub-survey anyway, just to show my support. At the end of the survey, I thanked them for listening to us on this issue.

    Then they asked if I used the Android phone, iphone, or ipad apps. Since I use only Android, I marked that one, then they asked for feedback, which I provided:

    1) Android app needs to start without having to "scan" each time. It takes far, far too long to start the application and get it to a usable state. It should just assume you are connecting to the previous TiVo you last used, first.

    2) You need a version of the Android app that supports a better layout for Android Tablets.

    3) When away from the home network, the Android app is pretty much useless. I even tried to schedule a recording and it never worked.

    4) I know this would be very difficult, perhaps impossible, but I would REALLY love to stream video from the Premiere to my Android devices.

    They also asked about "TiVo Apps" in general. So I answered:

    * I would really love to see a better built-in web server on the Premiere. That way, you can point any web browser from any device running any operating system at the Premiere and perform some basic tasks.

    * I really don't use any of the existing "apps" on the Premiere (Netflix, Youtube, Music, etc) because I have better devices for those, and the versions on the Premiere are old, slow, and buggy. I would rather TiVo focus on continuing to improve the core functionality of the Premiere- performance, stability, and DVR features, like we saw in the 14.9/20.2 release.
     
  8. Mar 3, 2012 #28 of 360
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    They did ask me about Andoid/Ipad apps.

    I did comment at the end about the erroneous information in the preface to the Elite question (the one in my initial post on the subject). Maybe that prompted them to remove it.
     
  9. Mar 3, 2012 #29 of 360
    crxssi

    crxssi Veteran TiVo User

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    It could be they modified it before I got it, since there wasn't such a question on mine. So maybe it is the same (or similar) survey, afterall.
     
  10. Mar 13, 2012 #30 of 360
    DCleary

    DCleary New Member

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    Each survey that I have done I have asked that the app for the iPad and Android have manual IP settings like TiVo Commander. Rebooting the router and the Premiere each time is a non-starter.
     
  11. Mar 13, 2012 #31 of 360
    crxssi

    crxssi Veteran TiVo User

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    I have never had to reboot anything to use the TiVo Android app. However, it is a pain in the *ss to have to sit there for 10 seconds of "scanning" to find something that never left, and then manually select it anyway. It is not like I have 20 TiVo's, I have ONE. It would be nice if they had a static setting, just to get the startup time to be negligible.
     
  12. Mar 13, 2012 #32 of 360
    bradleys

    bradleys It'll be fine....

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    I agree, and mentioned that as well.
     
  13. Mar 13, 2012 #33 of 360
    mattack

    mattack Well-Known Member

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    Weird, kmttg seems to find the tivos on the network quickly. Sure, I think it stores the IP addresses it found last time, but if it doesn't find them, it auto-scans.
     
  14. Apr 8, 2012 #34 of 360
    crxssi

    crxssi Veteran TiVo User

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    Another survey just hit. This is, by far, the most interesting one to date.

    They asked very specific questions about performance, response time, stability, features, and satisfaction.

    This is one of the most relevant and interesting surveys to date. Good job, TiVo!
     
  15. Apr 8, 2012 #35 of 360
    davezatz

    davezatz Funkadelic

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    Did any of you get two survey emails from different people? I couldn't tell if they were the same, wasn't paying too much attention but I think was one Advisors and one was for general customers or something?

    My (second) survey was way longer, so it's definitely branching. And the most interesting question was regarding using HBO GO's interactive features... curious!
     
  16. Apr 8, 2012 #36 of 360
    aaronwt

    aaronwt UHD Addict

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    Hasn't that the norm for the last few months? They have each been different.
     
  17. Apr 8, 2012 #37 of 360
    innocentfreak

    innocentfreak Well-Known Member

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    I only got the one from Michaela Schlocker survey@advisors.tivo.com.

    I believe last month I might have gotten two. One if I remember correctly was specific to Elite owners.
     
  18. Apr 8, 2012 #38 of 360
    scandia101

    scandia101 Just the facts ma'am

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    MN, greater...
    I had an email from a Natasha Kuo about a survey a couple of days ago. The survey had to do with showcase ads.
     
  19. Apr 8, 2012 #39 of 360
    davezatz

    davezatz Funkadelic

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    Fairfax, VA
    Yeah, I got one from her a day or so before the one from Michaela. Looks like they're using the same email address. But Michaela's was "Advisor" whereas Natasha's was "subscriber" survey. Hm.
     
  20. Apr 8, 2012 #40 of 360
    astrohip

    astrohip Well-Known Raconteur TCF Club

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    Was mine the only one to specifically and strongly request that the contents of the survey remain private?
     

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