tivo accout email

Discussion in 'TiVo Coffee House - TiVo Discussion' started by caddyroger, Apr 2, 2011.

  1. Apr 6, 2011 #141 of 195
    lessd

    lessd Well-Known Member

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    Yes Yes Yes, 2500 co use this service so TiVo is going to do a better job of picking out a E-Mail co than say Best Buy, stuff happens to the best of co, look at the plane that just had it's skin rip off.
     
  2. Apr 6, 2011 #142 of 195
    MichaelK

    MichaelK Active Member

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    exactly- every last one of the company's decided it was just cheaper to outsource it since epsilon specializes in this.

    But the point is, those same companies typically dont trust an outside party to handle their billing or other financial transactions.

    So why is it that when it's their money the companies are very careful and do it in house but when it's out email and name they dont? Simple answer I'm sure everyone gets is they value their own money and they dont value out email addresses. I think my email deserves a little more in the value column, but we all have our own opinions I suppose.

    I get the cost benefit is clear as day for smaller sized company's like tivo- it's probably really a major cost difference to try it in house. But for a giant bank, like citi or chase, they probably have more people in the "kiss the senior vp's rear" department then would be needed to effectively run email marketing in house.

    Anyway- email still is a nightmare and needs to be redone to address spam. It's only going to get worse as time goes by inless the major players all can agree to some sort of architecture change to make email secure.
     
  3. Apr 6, 2011 #143 of 195
    ZeoTiVo

    ZeoTiVo I can't explain

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    for large financial institutions having it outsourced keeps them much further out of the liability loop if they did some due diligence on the outsourced company. Your point stands for such companies.

    TiVo would have been forced to it by bottom line considerations, but at lest they picked a recognized company... oh wait... oops :D
     
  4. Apr 6, 2011 #144 of 195
    windracer

    windracer joined the 10k club

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  5. Apr 6, 2011 #145 of 195
    Ziggie

    Ziggie TiVo Since 2003

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  6. Apr 6, 2011 #146 of 195
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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  7. Apr 6, 2011 #147 of 195
    Ziggie

    Ziggie TiVo Since 2003

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  8. Apr 6, 2011 #148 of 195
    daveak

    daveak Series 3 Novice

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    My company email is hosted by a third party. Most companies do not host their own email, way to much bother. My personal email has always been hosted by a third party. As for trying to gauge the security with different companies that host email - How do you really go about examining that? If my company email was compromised, would it be my fault if I selected the vendor to host it and provide those services?

    Either TiVo found out first or they were very proactive in letting us know (or Both). Thank you for being prompt. As for the breach being initially reported on April Fool's day - maybe this is just a bad joke gone to far.....
     
  9. Apr 6, 2011 #149 of 195
    Langree

    Langree The Gimp

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    Again, why?

    Those 2 companies along with 2498 others trusted Epsilon to keep the data secure. Something happened at Epsilon, out of Tivo or any of the other companies control.

    Now if Epsilon had a history of breeches before TiVo signed up with them, then, and only then might I see "shame on TiVo" warranted. But until now they haven't had this issue.

    Now, should TiVo and the others drop Epsilon as a provider?

    If Epsilon can figure out how the breech occurred and put into place procedures to stop it from happening again, no. But if their explanation is nebulous or shows it happened due to negligence, then yes.
     
  10. Apr 6, 2011 #150 of 195
    SullyND

    SullyND L: 31-14 (10-2) TCF Club

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  11. Apr 6, 2011 #151 of 195
    Ziggie

    Ziggie TiVo Since 2003

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    But why does it say "formerly"? (just curious.. it's neither here nor there).

    Is it because he was a mgr and now is a director?

    Or do you mean it's just a name change?
     
  12. Apr 6, 2011 #152 of 195
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Just a name change. :)
     
  13. Apr 6, 2011 #153 of 195
    Jeeters

    Jeeters Registered Snoozer

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    "Will the stolen information allow the attackers to break into my bank account?

    No. Only e-mail addresses and names were compromised, not login credentials."



    But, of course, for many banks and other online accounts, an e-mail address is half of the login credentials.
     
  14. Apr 6, 2011 #154 of 195
    unitron

    unitron Well-Known Member

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    I suspect that TiVoOpsMgr changed his username to TiVoStephen to:

    a. Prevent any misconception that he was "officially" officially speaking for TiVo, Inc,

    and,

    b. Allow him to remain TiVoStephen regardless of any occupational change (upward, downward, sideways, or out, or a change in nomenclature made by Tivo, Inc.) in the future.

    But that's just conjecture on my part, I have no official knowledge or insider information.
     
  15. Apr 6, 2011 #155 of 195
    steve614

    steve614 what ru lookin at?

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    I think this is all too much ado over nothing.
    Granted, I don't do a lot of personal stuff online (I've only received the one e-mail from TiVo regarding this), and I have received ZERO spam messages in my inbox since this happened.
    I have received 9 spam messages that got filtered to my spam folder, but that's not out of the ordinary.
    Even if I do get a flood of spam in my inbox, so what? I check them all off and mark them as spam. They then get moved to the spam folder and in some cases, the domain they came from gets blocked completely.
     
  16. Apr 6, 2011 #156 of 195
    morac

    morac Cat God TCF Club

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    It's not the spam messages as much as the phishing messages that I think have people worried. When you get an email from "TiVo" or your bank telling you you need to call a specific phone number and update your credit card info or social security number or whatever. That's the dangerous part. Thousands of people are hit by this type of fraud every day, and that's the generic "international lottery" type spam. Imagine how many more people will get hit now that's it more directionalized.
     
  17. Apr 6, 2011 #157 of 195
    Ziggie

    Ziggie TiVo Since 2003

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    Thanks Stephen :) I appreciate the reply.

    LoL! Thanks ~ good sense of humor! ;)
     
  18. Apr 6, 2011 #158 of 195
    steve614

    steve614 what ru lookin at?

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    You have a point. This could a problem for those who are 'unaware' (e.g. seniors) or just plain clueless.
    But I think most of the people posting here are just trying to 'stir the pot', IMO.
     
  19. Apr 6, 2011 #159 of 195
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Actually, when I post in this forum, I am officially ("officially" officially) speaking for TiVo Inc. Not every TiVo employee can speak for TiVo, but a few of us are designated as approved to do so. I've posted here officially for more than 10 years.

    If you followed the link that was posted earlier, I posted (over 4 years ago) that I was changing my username here due to a change in my role at TiVo. So it was b.
     
  20. Apr 6, 2011 #160 of 195
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Please note that you're not quoting from *our* FAQ, those words don't appear at http://support.tivo.com/app/answers/detail/a_id/1998.

    But your point is valid for us as well. Fortunately, half of the credentials are, by themselves, insufficient to log in.
     

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