tivo accout email

Discussion in 'TiVo Coffee House - TiVo Discussion' started by caddyroger, Apr 2, 2011.

  1. Apr 5, 2011 #121 of 195
    morac

    morac Cat God TCF Club

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    I just got an email from 1-800-Flowers about Epsilon, the thing is I've never used or even signed up with 1-800-Flowers and the email came to an email address I never use. The email appeared legitimate, but I have no idea how they got that email address.

    I also got an email from Hilton to my normal email address.

    I really hope I'm not going to get emails from 2500 companies.
     
  2. Apr 5, 2011 #122 of 195
    Ziggie

    Ziggie TiVo Since 2003

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    That does sound odd.
     
  3. Apr 5, 2011 #123 of 195
    orangeboy

    orangeboy yes, I AM orangeboy!

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    I'm really hoping I don't see 2500 posts about every company that was effected or sent a follow-up email.
     
  4. Apr 5, 2011 #124 of 195
    ZeoTiVo

    ZeoTiVo I can't explain

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    typical slashdot in my opinion. The point of the email was to let people know the email address was obtained by someone unknown and the "minor" data hygiene speaks to the exact things someone might try to do with just an email and first name. It was a business communication that was to the point and sent out quickly.

    so the /. folks can be all l33t and scoff that anyone should know those minor thing but anyone in business knows you have to constantly be reminding folks of the things they should be doing, even if it is minor stuff to those that deal in subject matter all the time. It was a very to the point communication and the blame taking can come along later.
     
  5. Apr 5, 2011 #125 of 195
    Ziggie

    Ziggie TiVo Since 2003

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    On the contrary, I'm interested in seeing how some of the bigger companies word their letters. Some give more information, some less.
     
  6. Apr 5, 2011 #126 of 195
    davezatz

    davezatz Funkadelic

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    Yeah, the emails keep coming... I got a pair from Hilton and Marriott within like an hour of each other last night. (on top of all the others, including three from TiVo)
     
  7. Apr 5, 2011 #127 of 195
    ZeoTiVo

    ZeoTiVo I can't explain

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    yeah TiVo said the least but said it the most :p
     
  8. Apr 5, 2011 #128 of 195
    jrm01

    jrm01 New Member

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    I haven't gotten any spam this week, but now I have gotten 9 e-mails warning me about them:

    TiVo (2)
    Hilton
    Marriott
    CitiBank
    Chase
    BestBuy
    Target
    Walgreens
     
  9. Apr 5, 2011 #129 of 195
    rifleman69

    rifleman69 Member

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    Amen, you're definitely not blameless in this one TiVo (as is every other company who uses Epsilon).
     
  10. Apr 5, 2011 #130 of 195
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I've gotten similar emails from Chase and BestBuy now. I also saw something on the NBC Nightly News last night about it. They had the TiVo logo as one of the 4 logos in the corner, but when they listed off about a dozen companies effected by it they didn't actually say TiVo.

    Dan
     
  11. Apr 5, 2011 #131 of 195
    morac

    morac Cat God TCF Club

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    I think the reason most news reports are mentioning TiVo is that TiVo was the first company to send out a notice. At least that's they are the first company I got an email from.

    As far as I know, Epsilon has not made available the list of affected companies. They've only said that breach affects only 2% of their client base which would be 50 companies. See http://news.cnet.com/8301-31021_3-20050555-260.html
     
  12. Apr 5, 2011 #132 of 195
    tomhorsley

    tomhorsley Well-Known Member

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    I remember once getting charged for a meal at a restaurant in West Palm Beach when I had never eaten food in West Palm in my life. Master Card finally took the charge off, but sent me a letter that basically said "OK, we removed the charge this time, but don't let us put any more erroneous charges on your card in the future".

    But I did win a fight with the phone company once. They claimed I made a long distance call to Hawaii, which normally means you are doomed since their records cannot possibly be wrong (according to them), but in this case I was able to point out that the time the call was made was 10 days before they installed my phone. Even they had to admit that one was incorrect :).
     
  13. Apr 5, 2011 #133 of 195
    DancnDude

    DancnDude Thrice as nice TCF Club

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    Just got one of these messages from Charter.
     
  14. Apr 5, 2011 #134 of 195
    jsmeeker

    jsmeeker Notable Member TCF Club

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    Got messages from Marriott and Ritz-Carlton today.
     
  15. Apr 5, 2011 #135 of 195
    Ziggie

    Ziggie TiVo Since 2003

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    Let's address the real problem here.

    What the heck is wrong with the food in WPB? And why haven't you ever eaten there?


    (j/k ;) )
     
  16. Apr 5, 2011 #136 of 195
    Stuxnet

    Stuxnet Alien Infidel

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    Apparently Verizon has yet to fess up...
     
  17. Apr 5, 2011 #137 of 195
    Stuxnet

    Stuxnet Alien Infidel

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    No... just 2500 emails from an entrepreneur in Nigeria...
     
  18. Apr 5, 2011 #138 of 195
    SteveD

    SteveD Active Member TCF Club

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    Not true, I got one from Verizon today.
     
  19. Apr 6, 2011 #139 of 195
    qz3fwd

    qz3fwd Member

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    Not 2500.
    Just 2 for me.
    Tivo and Disney.
    Shame on both of them.
     
  20. Apr 6, 2011 #140 of 195
    Venomous Duck

    Venomous Duck New Member

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    Boy are there some morons in this thread. First off, it is a mass mailing. EVERYONE registered with Tivo got the email. Just because you got the email doesn't necessarily mean your email was one that was compromised.

    As far as why Tivo doesn't manage their own server, I imagine it has a lot to do with dealing with a million or two emails a day. Seems like you would need to be dedicated to doing just that all day every day. Seems like a really good idea to hire a company specializing in just that instead of creating one along side a company trying to develop and compete in a very competitive market like PVRs.

    Also, its just email. Not there billing systems. Do you stop shopping at WalMart because you get a flier in your snail mail after giving them your zip code at the register? The company that handles the email handles only that. They don't have any account info.

    The reason they still have your account info after canceling three years ago is because the IRS requires them to keep it. Its not because they are going to try and sneak a double billing in on you, or try and by a flat screen tv on your credit card, or sell your house out from under you. Get a clue people. And those blaming Tivo, really? Does that mean if your ISP gets compromised and every one you know starts getting more spam they can hold you accountable instead of the real responsible party?
     

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