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Tivo account question

Discussion in 'TiVo Coffee House - TiVo Discussion' started by GBL, Jun 13, 2018.

  1. GBL

    GBL covert opiniative

    1,885
    53
    Apr 20, 2000
    Twin Cities, MN
    Reading about account access questions made me look at my account, and, thank goodness, no problem accessing it here.

    However I did notice that something did expired recently, 3 years after acquiring the Roamio, but what??? It still has product lifetime...

    Any ideas, anybody?

    Tivo expiredp.png
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

    14,513
    2,110
    Dec 7, 2012
    Ashland, PA...
    Have you check that unit's System Information?
     
  3. GBL

    GBL covert opiniative

    1,885
    53
    Apr 20, 2000
    Twin Cities, MN
    Yes, today in fact. It contacted TiVo mother ship this morning and it still says product lifetime, like it should.
     
  4. chiguy50

    chiguy50 Active Member

    762
    155
    Nov 9, 2009
    Atlanta, GA
    Did you have an extended warranty? If so, could that be the warranty's expiration date?
     
    Mikeguy likes this.
  5. GBL

    GBL covert opiniative

    1,885
    53
    Apr 20, 2000
    Twin Cities, MN
    Thanks, You got it!!
    I honestly didn't remember getting an extended warranty, but I found it in my records. I bought a replacement Roamio for an LT Series 3 box that had lost use of one tuner and TiVo threw in a 3 year warranty to sweeten the deal ($450).
    Tivo contractq.png
     

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