Time Warner Cable Tuning Adapter - The Carolinas

Discussion in 'TiVo Series3 HDTV DVRs' started by jmaditto, Feb 5, 2009.

  1. Dec 3, 2009 #1081 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL

    Advertisements

    Im three for three.... The first one was fixed with a call... the other two crapped out a bit later. Called again and they couldnt get them back online. No Two Way mode... One has come back on its own. Will seee about the other later.
     
  2. Dec 3, 2009 #1082 of 1342
    TiVolunteer

    TiVolunteer lotta lurk rare post

    282
    2
    Jul 10, 2001
    Cary, NC
    Got the "8-blink" on all three of my Series 3 and on my TiVoHD. No time to call tonight, will have to call tomorrow.

    ARRRRRGGGGHHHHH!!!!!
     
  3. Dec 3, 2009 #1083 of 1342
    SugarBowl

    SugarBowl Member

    874
    13
    Jan 4, 2007
    north carolina
    hmm... i just double checked. It's 225, 226, and 227. Everytime i enable them and then tune them, the channels come in fine, but the guide says To Be Announced, and when i change to another channel, the original channel is removed from my list of channels.

    I'm going to try repeating guided setup and see if that fixes it.
     
  4. Dec 3, 2009 #1084 of 1342
    dlfl

    dlfl Cranky old novice

    9,150
    833
    Jul 6, 2006
    Dayton OH
    Is there any correlation between who's getting all the blinks and what TA firmware version they have (.0801 vs .1001) ?
     
  5. Dec 3, 2009 #1085 of 1342
    macd2

    macd2 New Member

    63
    0
    Jul 6, 2004

    Advertisements

    I've got version .1001 and got stuck in 8-blink mode.
    Rachel sent me a "hit" and I'm back working.
    Thanks Rachel!
    And thanks to posters here for sharing their experience. It made my call to TWC easy. :)
     
  6. Dec 4, 2009 #1086 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    My TA's seem to have recovered and are alive this morning....

    All 3 are on .1001. I was told that there was going to be some equipment changes in the hubs right about now... perhaps that had something to do with it?
     
  7. Dec 4, 2009 #1087 of 1342
    mercurial

    mercurial Retro-Av

    17,166
    1
    Oct 17, 2002
    Caraleigh, NC
    Well, one of mine was still blinking when I left the house this morning (around 6:30a). The one in our bedroom was still fine. Didn't check the basement to see. If they're not better tonight, I'll call them.

    This is getting really annoying.
     
  8. Dec 4, 2009 #1088 of 1342
    jmfirestone

    jmfirestone New Member

    47
    0
    Dec 31, 2007
    Colfax, NC...
    I started last week with dead tuning adapter. No SDV channels at all. Reboots didn't help. TW sent out a tech who was here for 4+ hours. He replaced the adapter and altered my signal which was way off.

    Fast forward 2 days and SDV channels won't lock in. They tune for 2 seconds and then go dark with the error message. Not all do it, and the same ones don't always do it. i.e. Gold will work fine sometimes, but might not work 15 mins later. It's not the normal SDV issue where ther eis no room on the system and the channel just won't show.

    Waiting for TW to come fix it today...
     
  9. Dec 4, 2009 #1089 of 1342
    wjlyerly

    wjlyerly New Member

    21
    0
    Sep 21, 2003
    Apex, NC
    Just for the record, I came home yesterday to find no SDV channels on my tivoHD. After futzing around rebooting the tivo and the TA several times, I checked the TA info screen which said it was not authorized. I went home for lunch, planning to call TWC to get it re-authorized, but after checking the TA status screen, found that it was authorized, but no SDV channels. I pulled the USB cable for a few seconds, plugged it back in and all was better.

    I've been running pretty clean since I got the TA in March. There have been a hand full of glitches, but they've always been solved by rebooting everything. This is the first extended outage I've had, but it seems to have righted itself, mostly on its own.
     
  10. Dec 5, 2009 #1090 of 1342
    RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC
    Argh...

    After yesterday's 8 blink issue which was working, now today no SDV channels are working. I get a message about hitting "Select" to retune, but it fails. Looking at the TA diagnostics, it claims "Unknown Error".

    This is frustrating after a long period of working w/o issue.
     
  11. Dec 5, 2009 #1091 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    Did you try rebooting both the TA and the TiVo? Suggest pulling usb cable... power cycle both and after TiVo is up and light on TA solid, plug in usb.

    SDV is working fine in Apex this morning.
     
  12. Dec 5, 2009 #1092 of 1342
    Big_Daddy

    Big_Daddy Purveyor of Idiocy

    960
    0
    Nov 19, 2002
    Somewhere...
    I'm getting tired of this same old thing. Also on the 8-blink this morning - don't think I was last evening. I'll try this suggestion and hope for the best...
     
  13. Dec 5, 2009 #1093 of 1342
    RTPGiants

    RTPGiants Member

    125
    0
    Mar 12, 2007
    Durham, NC
    Yeah, I actually responded to myself in a wrong thread. But, the typical USB cable / Tivo reboot did not work, but rebooting the TA did.
     
  14. Dec 5, 2009 #1094 of 1342
    TiVolunteer

    TiVolunteer lotta lurk rare post

    282
    2
    Jul 10, 2001
    Cary, NC
    A call to the CC help desk got SDV working on all units after about 30 minutes. 8 blink "brick mode" is resolved for me (again).

    I'm on version .1001
     
  15. Dec 5, 2009 #1095 of 1342
    convergent

    convergent Active Member

    453
    25
    Jan 3, 2007
    Raleigh, NC
    After hours of rebooting both the TA and Tivo, I finally called TW and they dispatched a rep. He did just what you described and it solved my 8 blink problem. The trick seemed to be letting the TA boot and go to solid green before attaching the USB cable. The thing is that it took about 15 minutes before it got the solid green. The rep even called the Cable Card Helpdesk because he thought it was taking too long, and by the time he got someone it started working.

    I am thinking of buying a 2nd Tivo HD now and wanted to know if the TimeWarner installation process has gotten better than months ago when I did it before. Are they able to bring out the multistream card and the terminal adapter at the same time and do the whole installation?

    As much as I love my Tivo, my subscriptions are expiring in a month and I'm seriously considering just going back to the Timewarner DVR box for the TVs that currently have series 2 Tivos. The lack of MRV now with Time Warners copy protecting really takes some of my benefits away and I just bought some blu-ray players that have all the Netflix, YouTube, Amazon stuff on them. At least if they can do the whole install of everything in one trip to my house, I may give it one more try and get another HD with lifetime. The last time it took the guy just from about 9am to 9pm to get it working.... seriously. Then I had to wait months to receive a TA.
     
  16. Dec 6, 2009 #1096 of 1342
    BluesFools

    BluesFools Active Member

    552
    92
    Apr 5, 2000
    Apex, NC, USA
    Funny, I'm about to do the opposite.

    I bought my series 1 in 2001, but I went HD before the Series 3 was released so I got a TWC DVR. It was actually pretty decent, the Passport software worked well and even had a couple of features that were better than Tivo. Then TWC dumped Passport and went to new software that had considerably fewer features and was less reliable. A few months ago I got moved the latest version of this software and its even worse. More features have been removed and even more bugs added. TWC have managed to downgrade their pretty good DVR to a pile of unreliable junk.

    So yesterday I splashed out $150 on a Tivo HD. I'm going into this with my eyes open. I know that TWC will charge me for a truck roll and send out an inexperienced installer who probably won't bring an M-card or a tuning adapter. I expect it to take 4-8 hours to get a semi-working install, and expect to have to schedule at least two more visits to get the channels I'm paying for. I expect to have to regularly unplug and reboot the TA and the Tivo. I expect to spend hours on the phone talking to first level helpdesk employees who can't spell cable card and have never heard of a tuning adapter. I'm looking forward to getting to know Mike in the TWC cablecard helpdesk.

    But it has to be better than dealing with TWC's DVR.
     
  17. Dec 6, 2009 #1097 of 1342
    dlfl

    dlfl Cranky old novice

    9,150
    833
    Jul 6, 2006
    Dayton OH
    Interesting info about the TWC DVR situation, and congratulations on being a well informed TiVo buyer with realistic expectations! That you would prefer TiVo, with all the problems you are aware of, over the TWC DVR speaks volumes about how bad the TWC offering must be.
     
  18. Dec 6, 2009 #1098 of 1342
    Big_Daddy

    Big_Daddy Purveyor of Idiocy

    960
    0
    Nov 19, 2002
    Somewhere...
    I hate this.

    Over an hour on the phone with TWC (between the hold period and actually talking to a rep), and still no resolution to the 8-blink. So a truck roll for tomorrow.
     
  19. Dec 6, 2009 #1099 of 1342
    dlfl

    dlfl Cranky old novice

    9,150
    833
    Jul 6, 2006
    Dayton OH
    I assume they "hit" (rebooted, reprovisioned) your TA and it didn't work? That's what they should have been trying to do. If they weren't doing that, call back and tell them that's what they need to do.

    Also did you ask to be connected to the TWC National Cable Card Support desk? In a situation like this I called TiVo support and they connected me to the TWC NCCS desk, who fixed it in a few minutes.

    After they get the TA working again you will probably have to reboot your TiVo too.

    The only thing a truck roll can do is give you a replacement TA, which of course could solve the problem.
     
  20. Dec 6, 2009 #1100 of 1342
    BigBearf

    BigBearf New Member

    231
    0
    Aug 17, 2005
    I recently had an issue with 8 blink on two units at Condo in Wrightsville Beach area.
    1. Turn off SDV adapter.
    2. Unplug USB cable to TV.
    3. Turn on SDV adapter.
    4. Plug USB cable back in and you should see dialog box of SDV adapter reconnected.
    5. Does the light turn solid green, go to 8 blink cycle and then turn off? If so there is an on-off switch at the front of the TA that if you push it and turn the adapter on you should see the "acquiring channels" screen and then the light stays on green and you are good to go. I had to get to L3 support to find out the TA had an on-off switch that goes to off by default if there is a short power outage.

    If your light stays on the 8 blink cycle and does not go off then the box needs to be reinitialized. You can look under the TA diagnostics screen for more info but the above fix seems to work for most.

    Hope this helps,
    bigbearf
     

Share This Page

spam firewall

Advertisements