Time Warner Cable Tuning Adapter - The Carolinas

Discussion in 'TiVo Series3 HDTV DVRs' started by jmaditto, Feb 5, 2009.

  1. Aug 4, 2009 #941 of 1342
    gbronzer

    gbronzer New Member

    29
    0
    May 19, 2006
    Huntersville...

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    I'm in Charlotte and have had the TA for about 2 months now. Generally it was working fine, some pixellation and very rare reboots needed. However, now the TA has completely disappeared from Tivo. I've powered it down, unplugged it, powered it up, waited for the green light to go solid, then reconnected it. But the Tivo never even acknowledges that it's connected.

    Anyone else run into this? I'm guessing my TA is toast and I need a new one, but wanted to see if anyone else had experienced this.
     
  2. Aug 4, 2009 #942 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,344
    3
    Feb 2, 2003
    Vero Beach, FL
    Did you reboot TiVo too? What is the LED on the front of the TA doing?

    I recommend you power off TiVo and TA.
    Disconnect USB cable.
    Power on TiVo and TA.
    Once TiVo has booted and LED on front of TA goes solid green... plug in USB cable.

    That should get you the 'TA Discovered' screen. If it doesnt, go into DVR diags and look at the very bottom three lines... what do they say. I have seen the status hang at initializing and then flip to not connected (or something like that) and then back to initializing.
     
  3. Aug 5, 2009 #943 of 1342
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    Do you have a wireless USB connector too? Sometimes you have to remove that USB connection as well.

    Then after both USB cords are removed then connect the TA into the slot the wireless adapter was in. The Tivo should then see it. If it Does not for some reason just remove the USB cord from the TA & then reconnect it. At that time as long as the TIVO sees the TA go ahead & move it to the other USB Slot, & the TIVO should still see it. As long as it does then you can go ahead & reconnect the wireless USB adapter to the TIVO as well. Both then will be working just fine. At least 95% of the time that works for me.:D
     
  4. Sep 6, 2009 #944 of 1342
    Thess

    Thess Drive-By Poster

    57
    0
    Mar 23, 2002
    Durham, NC
    Can anyone update me on the current procedure and time frame for getting a TA in the RTP (Durham) area? I bought a HD TiVo today and my cablecard installation is scheduled for tomorrow. The CSR on the phone said I needed to sign up online and I told her I could find the form myself. I assumed it was this:

    http://www.timewarnercable.com/Carolinas/learn/cable/sdv/default.html

    (Well, the link at the bottom of the above)

    But I get:

    Attention
    Order Not Accepted
    No Upgraded Equipment Required
    No Upgraded Equipment Required

    I bought my first TiVo in a couple of years today, and my first S3, after a brief but intensely annoying experience with a SA8350 DVR from Time Warner. I'm hoping this SDV thing doesn't make me end up regretting it.

    Thanks in advance!
     
  5. Sep 6, 2009 #945 of 1342
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...

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    Normally you need to wait for 24 hours after you get the cards installed. It takes about that much time for their database to update & see that you are a cable card user. After that go to that site & fill out the form to get a TA sent to you. From what i have gathered if they are on tops of it the TA will be sent out about 5 business days after you are successful filling out that form.Not sure why they just don't send a TA out with the tech for the installation. "If it makes sense it wont happen" good rule of thumb. NOT
     
  6. Sep 6, 2009 #946 of 1342
    Thess

    Thess Drive-By Poster

    57
    0
    Mar 23, 2002
    Durham, NC
    Thanks for the lightning-fast response. I hoped it would be something like that, but I talked myself into believing the form might work after I had the cablecard appointment in the system. ;)
     
  7. Sep 16, 2009 #947 of 1342
    ncsu1

    ncsu1 New Member

    14
    0
    Mar 5, 2009
    Raleigh 27607
    is anyone else having a problem with constant reboots with the tuning adapters? i have two both will reset at the same time all day sometimes 20 minutes between sometimes 5 but without fail they reboot! i cant record a whole show. Two time warner trucks were at my house for over 5 hours everything in the cable system was replaced yet 5 minutes after twc left the TAs reset im supposed to keep incontact with the guy who came out but i was wondering if anyone else here had seen this problem?!? thanks for any help!
     
  8. Sep 16, 2009 #948 of 1342
    Grumock

    Grumock New Member

    412
    0
    Dec 16, 2008
    Nowhere...
    did they swap either of them out while there, & did they change the power supply to them?
     
  9. Sep 17, 2009 #949 of 1342
    ncsu1

    ncsu1 New Member

    14
    0
    Mar 5, 2009
    Raleigh 27607
    yes they swapped one out power cord and all ...still no dice
     
  10. Sep 17, 2009 #950 of 1342
    Stone1555

    Stone1555 ./1337

    67
    0
    Dec 19, 2008
    Out of curiosity, are you running through a surge protector or any type of battery backup / power conditioner?
     
  11. Sep 17, 2009 #951 of 1342
    ncsu1

    ncsu1 New Member

    14
    0
    Mar 5, 2009
    Raleigh 27607
    1 is 1 is not the one they swapped out completely was the one that was not the other is in a surge protector
     
  12. Sep 17, 2009 #952 of 1342
    Stone1555

    Stone1555 ./1337

    67
    0
    Dec 19, 2008
    is it possible your having some sort of power issue?
     
  13. Sep 17, 2009 #953 of 1342
    ncsu1

    ncsu1 New Member

    14
    0
    Mar 5, 2009
    Raleigh 27607
    no they reset at the exact same time and when not hooked into time warner they don't reset so we think that it is not a power issue in the home
     
  14. Sep 27, 2009 #954 of 1342
    Iceback

    Iceback New Member

    20
    0
    Oct 11, 2006
    Charlotte NC
    Center Ice...

    Any one in Charlotte know if Center Ice is available to TW customers with a cable cards and a tuning adapter? Tried to order it a few years ago with cable cards only, and was told it was I had to ditch the cable cards and rent a box to get it. Anyone know if that has changed?
     
  15. Sep 28, 2009 #955 of 1342
    Stormspace

    Stormspace Electrocuted by TiVo

    5,198
    6
    Apr 13, 2004
    Hartsville, SC
    I think TiVo has fixed my Tuning adapter issues, but now any digital recording, SD or not, cannot be transferred.
     
  16. Sep 28, 2009 #956 of 1342
    rbye

    rbye New Member

    3
    0
    Sep 10, 2008

    Is this (damn annoying) SDV pixelation issue being worked by Tivo?
    I see it on both HD and SD channels, but ONLY on SDV channels, every non-switched channel is perfect on my S3.
     
  17. Sep 28, 2009 #957 of 1342
    dlfl

    dlfl Cranky old novice

    9,159
    836
    Jul 6, 2006
    Dayton OH
    That's new ?? AFAIK it is TWC national policy to copy protect all digital channels except the (legally prohibited) locals.
     
  18. Sep 28, 2009 #958 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,344
    3
    Feb 2, 2003
    Vero Beach, FL
    Yes... its being worked by TiVo and Cisco as well as TWC Raleigh. It appears to be an MPEG interoperability issue per TWC.

    Where are you located?
     
  19. Sep 29, 2009 #959 of 1342
    rbye

    rbye New Member

    3
    0
    Sep 10, 2008
    Thanks for the quick reply.
    I am in Austin, Texas, with TWC.
     
  20. Sep 29, 2009 #960 of 1342
    mercurial

    mercurial Retro-Av

    17,166
    1
    Oct 17, 2002
    Caraleigh, NC
    If they need another data point in Cary, let me know. Now that I've gotten rid of the DVR Expander that was causing issues, this is the last annoying thing for me...

    (Well, aside from the occasional TA going out in the weeds issue but after the last round of TiVo/TA reboots a few weeks ago they seem to be more stable now...)

    (Oh, and the lack of a MOVE option to make MRV usable but that will take a miracle to resolve.)
     

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