Time Warner Cable Tuning Adapter - The Carolinas

Discussion in 'TiVo Series3 HDTV DVRs' started by jmaditto, Feb 5, 2009.

  1. Apr 2, 2009 #781 of 1342
    mrlogic

    mrlogic New Member

    3
    0
    Jan 9, 2009

    Advertisements

    just in case anyone else does this incorrectly... the instructions from TWC that came with my TA told me to turn everything off and connect everything. when i did that, my tivo would boot to the "external storage missing" screen everytime.

    when i followed the instructrions from tivo.com/switched, and connected the TA to the Tivo (usb) while the Tivo was already powered on and working, the TA worked like a charm.

    DURHAM, NC - MY TA IS HERE AND WORKING!
     
  2. Apr 2, 2009 #782 of 1342
    KeithB

    KeithB New Member

    156
    0
    Dec 12, 2008
    Charlotte
    Further strangeness: I was checking the Tuning Adapter diagnostic screens and after going through almost all of the screens in sequence, TiVo just said "Tuning Adapter Diagnostics not available". :( Apparently there are some USB communication kinks to be worked out...
     
  3. Apr 2, 2009 #783 of 1342
    szurlo

    szurlo Member

    181
    0
    Jul 11, 2002
    Lexington, SC
    I'm not experiencing this kind of thing. Other than that one time my TA became deauthorized, mine has worked fine. It has worked perfectly since then (9 days and counting...fingers crossed).
     
  4. Apr 2, 2009 #784 of 1342
    notting

    notting Member

    69
    1
    Dec 15, 2005
    Chapel Hill, NC
    Further thinking about this - is this the error message you get for 'SDV out of capacity'? If so, it's pretty lame that it happens this often (basically, the entire weekend afternoons and evenings.)

    EDIT - solved the problem. If I connect the Tivo's cable to the TA's passthrough, it works fine. If I split at the wall and send one to the Tivo and one to the TA... it only works occasionally. Weird, especially considering the signal strength goes down when run through the passthrough.
     
  5. Apr 2, 2009 #785 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL

    Advertisements


    I did see that with .0701 but not with .0801

    Even with the Diags not available... was TA working otherwise?
     
  6. Apr 2, 2009 #786 of 1342
    jmaditto

    jmaditto New Member

    143
    0
    Jul 29, 2007
    Columbia, SC
    My missing SDV channels are now operational. Just called TWC and asked them to send a signal to my TA and gave them the SAB ID of the TA, and I'm 100%. Nice.
     
  7. Apr 2, 2009 #787 of 1342
    KeithB

    KeithB New Member

    156
    0
    Dec 12, 2008
    Charlotte
    It seemed to be, but after the earlier spontaneous reboot a few days ago, I 'm starting to get suspicious :D
     
  8. Apr 4, 2009 #788 of 1342
    kevinivey

    kevinivey New Member

    77
    0
    Nov 7, 2002
    Columbia, SC
    we here in South Carolina had 4 channels added to our lineup on 4/2, but no guide data so far. I wonder why the delay? No TiVo message saying they were added. They do have channel mapping , but no guide infromation. "To be announced"

    ACHD,FXHD,OUTHD, and TRAHD.
     
  9. Apr 4, 2009 #789 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    Hmmmm.. Did you get a TiVo message that the channels were added? We got them a day early (3/31) and the guide data is present..... However.. the message indicated Hallmark Movie HD instead of AMC HD. AMC HD was a different channel number and TiVo has detected it but guide remains 'to be announced'. The others are fine though. Trying to tune Hallmark Movie HD results in a message something like TA doesnt have that channel... but that is what I would expect.

    Sounds like you need to call TiVo and file a lineup issue. I need to also on AMC HD.
     
  10. Apr 4, 2009 #790 of 1342
    dartagnan_007

    dartagnan_007 New Member

    5
    0
    Aug 27, 2007
    Hello All,
    Today Two Time Warner techs came to my house to install a second Tuning adaptor for my second Tivo. THis was the fourth trip it took before they actually showed up with the Tuning adaptor. Half way through the install they were told by dispatch that I was not allowed to have nore then one Tuning adaptor on my account. Is anyone else having this Problem? If so di you find a way around it?

    I am in Columbia, SC

    I have already filed a complaint with the BBB which is my second in regards to Tuning adaptors and also a complaint wiht the FCC.
    Thanks for your help,
    Scott
     
  11. Apr 4, 2009 #791 of 1342
    cdeckert219

    cdeckert219 technogeek

    170
    0
    Jan 7, 2006
    San Diego
    Hey, Scott,

    I'm in San Diego and picked up my tuning adapters (2) about a week ago. No questions asked here.

    Chuck
     
  12. Apr 4, 2009 #792 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    No problem in Raleigh... I have two.
     
  13. Apr 4, 2009 #793 of 1342
    dartagnan_007

    dartagnan_007 New Member

    5
    0
    Aug 27, 2007
    Well I finally talked to someone at Dispatch and he informed me that they are limiting the tuning adaptors to one per person as they have a limited supply. He is going to talk to his supervisor on Monday and see if they will go ahead and give me another one since the one I currently have came from Summerville. I will let you guys know what happens. It seems I am one of the first to get one on the North East side as the Techs said they just got training on them this week and I was going to be their first. WHich is what happened when I had the one installed in Summmerville. FOr some reason they will not let me pick one up yet. I will ask the guy when he calls on Monday if I can install it myself as I did the last one.
     
  14. Apr 5, 2009 #794 of 1342
    BigBearf

    BigBearf New Member

    231
    0
    Aug 17, 2005
    Update in Wrightsville Beach area. I had the TA's shipped to me. I installed both with the 0801 firmware upgrade and both worked like a charm over this weekend. I did have to reboot the tivo, then reboot the TA and then plug and unplug the USB cable and then the blinking green light went to solid green and everything was OK.

    Unfortunately, TWC only sent one power supply adapter and when I tried to call the local TWC office at Independence Mall they did not have a TA and directed me towards Cisco. The rep tried to just reorder a TA but the system would not let her. I sent emails to two TA specialist one in Morrisville and one in Wilmington but as of yet have not heard a reply. I expect to hear from one in the AM and hopefully the power supply brick can be shipped to me.

    Hope this helps,
    BigBearf
     
  15. Apr 7, 2009 #795 of 1342
    ccb718

    ccb718 New Member

    6
    0
    Nov 4, 2008
    Had my TA sent to me in Fayetteville with instructions for installing. I was surprised that I recieved one within a week after going on line and requesting one. Funny though, every time I contacted Time Warner and asked about when the TA's would be out..they never could tell me. Just that I would be notified when they would be available.

    Anyway...I recieved it, set it up and absolutely NOTHING. When I plugged back into TIVO everything worked as it had previously. So...call to Time Warner who will be out Thurs with a new TA. Have heard on this thread of all sorts of issues and was expecting some of those but not a totally bad box. Oh well...maybe soon.
     
  16. Apr 7, 2009 #796 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    Suggest you go into DVR diagnostics and check the very last three items at the bottom of the list. Those indicate whether TiVo has detected the TA. What is the LED on the TA doing?
     
  17. Apr 7, 2009 #797 of 1342
    SugarBowl

    SugarBowl Member

    874
    13
    Jan 4, 2007
    north carolina
    do we need to do something to get the AMCHD guide data fixed?
     
  18. Apr 7, 2009 #798 of 1342
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    I opened a lineup problem ticket with TiVo yesterday..... They said it should be fixed by the end of the week.... (not that I believe that of course)..
     
  19. Apr 7, 2009 #799 of 1342
    jsshattuck

    jsshattuck New Member

    29
    0
    Mar 19, 2003
    Charlotte, NC
    After two days my enthusiasm turned to dismay. Suddenly the TA refused to tune about 2/3 of the SDV channels accessing them with the Channel Up button on the remote, and the channels that wouldn't tune seemed to change with each test. The good news is that I simply unplugged the TA and forced it to reboot. A TiVo reboot then solved alll the channel problems and it has operated flawlessly for about 3 weeks now.

    The only complaint I have is that SDV channels seem to suffer from macroblocking and sound hiccups I don't experience with normal channels. I'm sure that this is a TW not a TiVo problem.
     
  20. Apr 7, 2009 #800 of 1342
    szurlo

    szurlo Member

    181
    0
    Jul 11, 2002
    Lexington, SC
    Yeah, I think I'm seeing the same thing, but I cant think of a logical reason why that would be the case. Unless I misunderstand how this works, the actual RF signal path is exactly the same for SDV channels as it is for broadcast channels. The only difference is that the TA gives the Tivo some help in figuring out what frequency to tune to. But once that has been accomplished it was my understanding that the SDV channels are being processed exactly the same all the way down the line straight through to your HDMI port (or component or whatever), basically. Of course, I'm seeing this most on channels that I either didnt really wathc ebfore or are brand new to TWC. For example, TWC just added FoodHD (yeah, I watch it) and I have had some severe macroblocking along with huge numbers of corrected and uncorrected errors in spite of 95 signal and 36 SNR when tuned to that channel. So maybe its coming down the pipe hosed up. I don't know. Any of our resident gurus here have any thoughts? (That would be you , SCSIRAID ;)
     

Share This Page

spam firewall

Advertisements