Advertisements So when TWC said the CC was authorized they weren't lying, they were just ignorant to everything else that needed to be in line. The problem was that the HostID and some other information was still in the system from the original CC tied to my TiVo that died. I think the tech said it was "Authorized but not paired". Then we went through a ton of the CC and TA diagnostic menus and the guy at the TWC NCCS place made a bunch of adjustments to stuff. It got me up and running so I am happy.