Time Warner Cable Tuning Adapter (ALL LOCATIONS) / Bugs & Issues

Discussion in 'TiVo Series3 HDTV DVRs' started by dolfer, Feb 26, 2009.

  1. pmiranda

    pmiranda Member

    676
    1
    Feb 12, 2003
    Austin, TX

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    Haha, you must be living right lately. Keep up the good Karma and do something nice for somebody today :)
     
  2. cwoody222

    cwoody222 Well-Known Member

    11,968
    461
    Nov 13, 1999
    Buffalo, NY
    I will say that my CableCARD switch from my Series3 to Premiere a month ago went very smooth and only took about a 20 min phone call (after a 20 minute hold time).
     
  3. dcstager

    dcstager 1st Gen Tivo Owner

    591
    9
    Feb 16, 2002
    Skagit...
    I got a blank/missed recording on a non-SDV channel this past Monday. Never happened before. "The video was not available" error message in the recording history for a regular primetime Fox program. I wonder how that happened?
     
  4. SCSIRAID

    SCSIRAID Active Member

    2,341
    3
    Feb 2, 2003
    Vero Beach, FL
    Interesting... Which model TiVo?

    I saw something perhaps similar a couple times... I would find that a particular show (was from regular networks) got 'stuck' in the ToDoList.. i.e. its record date had passed but it was still in the TDL. If the TiVo (S4) rebooted, it would disappear from TDL and end up in recording history as 'video signal not available' or 'tivo was powered off' (depending on the occurrence).
     
  5. pmiranda

    pmiranda Member

    676
    1
    Feb 12, 2003
    Austin, TX

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    My guess is the connection to the TA got stuck and any recording would fail, since I think once you connect a TA then TiVo checks it for tuning any channel.
     
  6. dcstager

    dcstager 1st Gen Tivo Owner

    591
    9
    Feb 16, 2002
    Skagit...
    It was on my new Tivo Elite. I know I'm in the wrong sub-forum, but the TA issues are still out there causing anxiety. I truly have done absolutely everything possible. I should write my own instructions to document exactly what "doing everything" entails. It's been a three year process so far with the original series 3 with two cablecards and now with an Elite and 4 tuners and one cablecard.
     
  7. xcrunner

    xcrunner New Member

    15
    0
    Feb 1, 2009
    Darn...so these issues are still happening? I am currently using a Windows Media Center install w/HDHomerun Prime, which while nice, has its own issues and certain tasks are not as slick as my TiVo HD was, but I don't want to go back to having channels never tune again. That part is pretty reliable with WMC and the Prime...even if it has to try tuning a million times (and tell me how it tried each of those times :mad:)
     
  8. dcstager

    dcstager 1st Gen Tivo Owner

    591
    9
    Feb 16, 2002
    Skagit...
    The issues are still happening. On my set up it has been happening more and more regularly. SYFY seems to have a lot of problems and so does Travel Channel. Less frequently A&E and AMC, but it sucks to find a blank when you expected to watch Mad Men. In almost every case, the station is tuned properly, but not fast enough for the Tivo. The Tivo expects the video to be there faster than SDV can deliver it and Tivo does not recover when the signal is eventually delivered. I hope the spring update includes something to address this.
     
  9. ncted

    ncted A leaf on the wind

    1,129
    181
    May 13, 2007
    Durham, NC
    Can anyone confirm the local broadcast channels in Raleigh/Durham are still not SDV? I have been talking to sales people at TWC, and they seem to think everything is SDV now. I really don't care to repeat my TA experience. If I have to use a TA to get locals, I will just stay with DirecTV.

    Thanks,
    Ted
     
  10. unitron

    unitron Well-Known Member

    16,595
    62
    Apr 28, 2006
    semi-coastal NC
    It's not that I can't believe TWC being stupid, but I don't see them being that stupid, at least not for 5 and 11 and whatever the NBC and Fox affiliates up there are these days.

    Channels which are that heavily used you put on there at a certain frequency and leave them in the same place all the time.

    The Peruvian Knitting and Gourd Carving channel you can risk waiting for someone to ask for before seeing if you have an open slot for it, and possibly having to say "not available at this time".
     
  11. ncted

    ncted A leaf on the wind

    1,129
    181
    May 13, 2007
    Durham, NC
    I believe the sales people are just being ignorant, but I was looking for confirmation.

    Ted
     
  12. May 1, 2012 #1372 of 1498
    danplaysbass

    danplaysbass I watch too much TV.

    707
    0
    Jul 19, 2004
    Philadelphia
    Hi Guys. I'm new to this thread and I'm not really up for reading 46 pages so I'm hoping somebody else has some insight.

    I moved from Philadelphia (Verizon FioS) to Kansas City (TWC). Now I am stuck with the two tuning adapters on my tivos.

    It all started out ok. I have a TivoHD and a Series 3 OLED. Everything worked fine from the get go. The TivoHD is still working pretty good with hiccups every once in a while where I need to reboot everything.

    The other tivo is another story. It worked fine for about 6 months then started having issues. It would have trouble tuning any of the SDV channels on tuner 2. I thought it was the cable cards so I had the them and the tuning adapter swapped out for new ones. The problem persisted and I started reading about the Series 3 OLED power supply issues. Mine was fine but I replaced all the caps in it anyway. Then I started getting the pixelation issues and finally the HD died.

    I ended up replacing the OLED with a new premiere and I figured everything would be fine. Nope.

    I finished guided setup and the first thing I got was the grey cablecard screen telling me to call TWC to authorize the device. I called and verified that both the cable card and TA were authorized. I had them resend authorizations to both. Still no luck. It works fine on all the local channels but any time you try to tune a SDV channel that grey screen comes up. This has been an ongoing battle for months and I'm sick of it. I have a TWC truck coming out tomorrow to see if they can do anything.

    Anybody here have any suggestions?
     
  13. May 1, 2012 #1373 of 1498
    lrhorer

    lrhorer Active Member

    6,933
    10
    Aug 31, 2003
    San...
    What about non-local linear channels? Do they come in? If you remove the TA, what difference does it make?

    Have you checked to make sure all the connectors are not loose? Inspect the center conductors of all the cables to make sure there is not a bit of left-over dielectric preventing good contact between the center conductor and the female connector's pin vise. Check the pin vices, too. When the center conductor is removed, the two halves of the pin vice should be touching or nearly touching.

    Describe the cable topology. Do you have a single, two-way splitter feeding both systems?

    What is the level of the return carrier on both TAs?
     
  14. May 1, 2012 #1374 of 1498
    danplaysbass

    danplaysbass I watch too much TV.

    707
    0
    Jul 19, 2004
    Philadelphia
    How do I identify the non-local linear channels?

    I have verified that the cables are good. I believe the system comes in my main line and is split 3 ways, one to each tv and one to the the modem. Thats it. Last time I had the cable tech out he checked the rf levels and said they were sufficient.
     
  15. May 1, 2012 #1375 of 1498
    danplaysbass

    danplaysbass I watch too much TV.

    707
    0
    Jul 19, 2004
    Philadelphia
    Also, the TA seems to boot up properly and I get a solid green light. I assume the CC is functioning properly since I can tune the locals.
     
  16. May 1, 2012 #1376 of 1498
    lrhorer

    lrhorer Active Member

    6,933
    10
    Aug 31, 2003
    San...
    Anything that is not broadcast locally, but does not require the TA, is non-local and linear. Remove the TA. Anything you get is linear. Put the TA back. Do you lose anything?

    Well, that doesn't quite answer it. Is it a 3-way splitter, or a Directional Coupler feeding the modem and a 2-way splitter feeding the TVs? Most CATV companies split off the modem feed using a DC-9 or DC-12, usually prior to the main house splitter. If it is a 3-way splitter, then most 3-way splitters have two -7dB legs and one -3.5dB leg. Some do have three -5dB legs. What feeds the two TVs?

    That really doesn't answer the question. You need to look for yourself. If one of the TAs (presumably the bad one) has a very high return signal level (typically >52 dBmV), then that unit's return signal is having a hard time getting back to the headend. The TA won't work if its upstream carrier doesn't reach the headend. If it has a substantially higher output level than the functional one, then you probably have a problem somewhere between the TA and your house splitter.

    Again, what are the return transmit levels on both TAs, respectively?
     
  17. May 1, 2012 #1377 of 1498
    lrhorer

    lrhorer Active Member

    6,933
    10
    Aug 31, 2003
    San...
    That doesn't necessarily follow. There can be CableCard issues that do not impact clear QAM channels, and the locals are probably clear QAM.
     
  18. May 1, 2012 #1378 of 1498
    unitron

    unitron Well-Known Member

    16,595
    62
    Apr 28, 2006
    semi-coastal NC
    Why not? We had to. :D
     
  19. May 2, 2012 #1379 of 1498
    danplaysbass

    danplaysbass I watch too much TV.

    707
    0
    Jul 19, 2004
    Philadelphia
    Sorry. I missed your emoticon. I hate those things!
     
  20. May 2, 2012 #1380 of 1498
    cwoody222

    cwoody222 Well-Known Member

    11,968
    461
    Nov 13, 1999
    Buffalo, NY
    The sad part is that this thread still needs to exist after 3 years.
     

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