Advertisements How do you know what I ignored, or what I did not? I didn't see you standing in the room. And who needs to hear that? What an attitude, I'm just a guy trying to get some friendly advice. I am not an expert in these matters, and I don't claim to be one. That is why I am in this forum. That is also why I was happy to have the Time Warner rep. check everything while he was at my home. I am in the legal arena, for what it’s worth. When a person drops into my area of expertise, where my knowledge is quite considerable, and theirs typically is not, I am not a jerk to them. I don't condescend, or lord my superior knowledge over them. I try my best to exercise humility. Again, this particular arena is not my area of expertise, so lighten up. For the record: 1. Yes, we (the TW guy and I) understood that the problem probably did not lie further upstream. The guy was just trying to be thorough. I applaud that and saw nothing wrong with it. We could not figure out what was going on, and the TW guy said sometimes these problems are finicky and sometimes one problem will appear after another is fixed. So… checking everything while the rep. was here sounded like a fine idea to me. I wasn’t paying the guy by the hour. And, 2. Despite your intimate knowledge of a system that you cannot see, the problem WAS with the tuning adapter. The office that I picked the cable card and tuning adapter from supplied me with the wrong power supply. The rep. said he thought it was for a Cisco modem, but it was DEFINITELY NOT for this model tuning adapter. Same voltage, same connector, it did power the thing up and connect intermittently, after all-but when he removed that power supply and connected the correct one, BANG. It synched IMMEDIATELY. I made sure that he replaced the tuning adapter that had been plugged into the wrong power supply. The signal dropped one time after that, and has been solid since then-I suspect that’s because I inadvertently interrupted power to it. So, we’ll see.