Time Warner Cable Tuning Adapter (ALL LOCATIONS) / Bugs & Issues

Discussion in 'TiVo Series3 HDTV DVRs' started by dolfer, Feb 26, 2009.

  1. Mar 9, 2009 #101 of 1498
    bobrt6676

    bobrt6676 Member

    199
    6
    Dec 31, 2007
    Huber...

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    Yes definitly the THD rebooting going through the almost there to the intro video clips. It happened tonight for the third straight night. All three nights, a total of 6 reboots, I was watching a recorded show while recording a show. So, I have decided to unplug the TA for now to see if the THD reboots on its own.

    1 hour after unplugging the TA, my THD has again rebooted while watching a recorded show and recording another show. I guess this proves the TA is not the problem. On to a different thread I guess.
     
  2. Mar 10, 2009 #102 of 1498
    Xunaka

    Xunaka New Member

    27
    0
    Feb 17, 2009

    I have a few questions for anyone on .801, Has this issue fixed the reboot for you?

    Also has it been able to address the problem with **Black** not grey screens when tuning to some channels; It would be a very specific issue those of you experiencing it will know what I'm talking about.


    Any information on this would be greatly appreciated.
     
  3. Mar 10, 2009 #103 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    It has fixed the reboot issue for me. My 2 TA's rebooted on 3/4 when .0801 was deployed and havent rebooted since.

    As to the black screen... Ive only seen that once and that was a couple weeks ago with the earlier FW (not sure what version it was... 0701 perhaps). When it happened TiVo reported Signal Lock - yes, Program Lock - no and was on an expected SDV QAM frequency.
     
  4. Mar 10, 2009 #104 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009
    I'm a TWC customer in Maine and just got a TA. It is rebooting about every 2 hours. How does one get the TA update?
     
  5. Mar 10, 2009 #105 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009

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    How did you get it? Was it downloaded by the Cable Company?

    Were these not tested before they were given out to everyone?

    Sounds like the ball was dropped somewhere...
     
  6. Mar 10, 2009 #106 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    I would imagine TWC or Cisco will push the new firmware to all TAs that are on .0701. You said you are in Maine and its rebooting ever 2 hours? Did you mean 2 days?
     
  7. Mar 10, 2009 #107 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009

    no, now it's every hour...
     
  8. Mar 10, 2009 #108 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    Do you have another USB cable you could try? When it reboots are you getting the 'Tuning Adapter Connected' screen or is something else telling you its rebooting?
     
  9. Mar 10, 2009 #109 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009


    I just spoke with Time Warner Cable here in Maine. They have said an update is coming soon, but they don't know when -- maybe next week.
     
  10. Mar 10, 2009 #110 of 1498
    s2krazy

    s2krazy New Member

    84
    0
    Oct 30, 2003
    My Cableguy was here yesterday and back again today. Unfortunately no joy! He'll be back tomorrow with the super secret decoder ring and the number for tech support at Cisco. I want to point out that the technician has been great. I do not believe that any of the problems are related to his ability or willingness to try things. Oceanic in Honolulu

    Channels that I'm not receiving:

    1108 Fox Business Network HD
    1116 CNBC HD
    1210 HD Versus
    1226 Fox Sports Net West High Definition
    1323 Home & Garden Television High Definition
    1325 Travel Channel High Definition
    1329 Animal Planet High Definition
    1331 TLC High Definition
    1337 The Science Channel High Definition
    1449 LMN HD
    1455 USA HD
    1554 FX HD
    1557 Sci Fi HD
    1605 Universal High Definition
     
  11. Mar 11, 2009 #111 of 1498
    George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

    716
    26
    Jan 30, 2003
    Columbus,...
    In my TA I have...

    SOFTWARE VERSIONS
    PTV OS: Explorer1kg6 NGP OS
    FLASH: STA1.0.0_1520_LR_F.0701
    App(s): SARA v1.61.32.1

    My TA has never rebooted since I got it on March 3rd. But twice I noticed that I was getting the black screen (or blank channel). Today I noticed the TiVo was recording a show on SpeedTVHD and when I changed to that tuner the screen was blank (black). I stopped the recording, tuned away from the channel and came back and the channel was working fine.
     
  12. Mar 11, 2009 #112 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009
    I don't have another USB cable. When it reboots, I am getting that screen.
     
  13. Mar 11, 2009 #113 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    Ok... you could go into TA Diags.. .hit select twice and look at the BOOT time near the bottom of the page. Is the boot time changing every time this occurs? If it is... that would confirm that the TA is actually rebooting. If it isnt... then I would suspect the USB cable. You might try reseating the USB cable several times.
     
  14. Mar 11, 2009 #114 of 1498
    realityboy

    realityboy Well-Known Member

    6,501
    2,128
    Jun 12, 2003
    Columbus, OH
    My S3 Tivo never recognized the Tuning Adapter after rebooting until today when I switched the USB slots and put the TA on top and the wireless adapter on bottom so now I'm not having any problems with my TA at all. Hopefully all the other issues will be dealt with soon.

    I'm still not receiving suggestions, but this is obviously a Tivo issue and not a TA issue. I can tune all of the channels.
     
  15. Mar 11, 2009 #115 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009


    yes the time of reboot is changing every time it occurs
     
  16. Mar 11, 2009 #116 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009
    I tried switching USB slots and still rebooting...(sigh)
     
  17. Mar 11, 2009 #117 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    I think I would ask them to give you a new TA... or perhaps push you .801 firmware and see if that helps.
     
  18. Mar 11, 2009 #118 of 1498
    jackmbernstein

    jackmbernstein New Member

    3
    0
    Dec 18, 2005
    I have an issue where I am/was not getting two HD public TV groups encomposing ~20 channels AND Sundance. Everything else was fine. Time-Warner was clueless except for a hint to pull the USB and reboot the TA. This got me back reception, albeit poor, on the public TV group. I played some more and this problem is reproduced by adjusting/ touching the USB connection to the TA. The connection is loose and minimal motions to it knock out all stations or the selective group I mentioned. I plan on turning the TA in for another and making sure that the connection is solid.

    Anyone else experience this?
     
  19. Mar 11, 2009 #119 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    Is it possible that while you are messing with the USB cable you are also moving the coax cable around? Many have had issues with the el-cheepo coax cable provided with the ta. You might want to replug the coax or replace it with a better quality piece.

    Moving the coax around would more likely cause a 'Tuning Adapter Connected' screen rather than a loss of channels. Loss of channels sounds like RF issue.
     
  20. Mar 11, 2009 #120 of 1498
    Jcarrme

    Jcarrme New Member

    14
    0
    Mar 10, 2009
    I'm on my second TA and they have no info on the firmware upgrade...
     

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