Time Warner Cable Tuning Adapter (ALL LOCATIONS) / Bugs & Issues

Discussion in 'TiVo Series3 HDTV DVRs' started by dolfer, Feb 26, 2009.

  1. Feb 27, 2009 #21 of 1498
    Xunaka

    Xunaka New Member

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    Feb 17, 2009

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    The firmware for the issue correction exist, however it's not released and is still being tested

    (Rebooting problem)
     
  2. Feb 27, 2009 #22 of 1498
    realityboy

    realityboy Well-Known Member

    6,501
    2,128
    Jun 12, 2003
    Columbus, OH
    Is the reboot problem only sporadic? I checked the date on mine, and it hasn't booted since it was first hooked up two weeks ago. I have other problems though.

    I've had no auto-recording suggestions for about a week, and my suggestion page is completely empty. It has the standard "as you give more thumb ratings suggestions will appear" message as it has when it's new. The series 3 is about a year old, and I've given lots of thumbs and triple thumbs even. There is always something it should be suggesting. This started about a week after adding the tuning adapter. Possibly it recorded what it had already scheduled, and then it stopped?

    Every time that I reboot the Tivo or if it loses power and reboots on its own, it doesn't recognize the Tuning Adapter unless I unplug the USB from the Tivo and plug it back in. Then I get the Tuning Adapter is installed screen This hasn't been a problem yet, but if I am away when the power goes out it could be. The only good thing is that since it doesn't even know there is a Tuning Adapter present, the only channels I lose are SDV which right now in my area are still relatively few. Anyone else see this behavior? I'd hate to swap the TA since the rebooting problem seems a lot worse.
     
  3. Feb 27, 2009 #23 of 1498
    pmiranda

    pmiranda Member

    676
    1
    Feb 12, 2003
    Austin, TX
    I have 4 frequencies that give me flaky SDV channels... they'll almost always tune in, but recordings have audio dropouts and heavy macroblocking. The same channels aren't always affected but HD ones are far worse and far more frequently affected than SD ones. I've complained about it to TW but never got a response. I'd chuck the TA and TiVo but there are only a couple SDV channels I watch so now I just double up on recordings and hope one will work.
     
  4. Feb 27, 2009 #24 of 1498
    KeithB

    KeithB New Member

    156
    0
    Dec 12, 2008
    Charlotte
    I'd be interested seeing two different things from a intermittent TA configuration:
    1) a USB sniffer log of communications between the TA and the TiVo
    2) a console/serial/diagnostic port output from the TA (if possible)

    Does anyone have any photos / internals information on the Cisco TA?
     
  5. Feb 27, 2009 #25 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL

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    The screen will pop up twice per reboot event... If you clear it when you first see it... it will return in a couple minutes once the TA is ready to rock and roll.

    The first screen should happen when the led goes to constant flash. The second screen happens when the led goes solid again.

    Did you happen to check the BOOTED time?
     
  6. Feb 27, 2009 #26 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    Source? Tested by who?
     
  7. Feb 27, 2009 #27 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    Here ya go...

    DVR Diag #1.jpg
    DVR Diag #2.jpg

    [​IMG]

    [​IMG]
     
  8. Feb 27, 2009 #28 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    And a good channel...

    [​IMG]

    [​IMG]
     

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  9. Feb 27, 2009 #29 of 1498
    dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    I went ahead and disconnected the TA for the time being. For now SDV doesn't take away any of my main channels and the TA doesn't grant me access to any that I care about. Yet...

    I would like to know about the firmware fix that XUNAKA mentions... XUNAKA how did you hear about this???

    Sorta seems like we are beta testers once again...
     
  10. Feb 27, 2009 #30 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    Different Coax. I am remote but I have already tried that, when I pull the USB it does not tune in. It seems to be all of the 687000khz channels, or at least the ones that don't tune are all that frequency.

    Even when the tech runs a cable from the tap outside through the front door to the back of the TA I still have the same issue...so I personally think its an issue on the street. I can tune all of these channels bypassing the TA but perhaps the signal was borderline before the TA and now with it its too weak.

    If I leave the channel on for a long period of time, occasionally it tunes in but only for brief amounts of time. I had it on the TiVo signal strength meter one time and when it tuned in it went from 0 signal to 70 for a minute and then back to 0.
     
  11. Feb 27, 2009 #31 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    So If I understand you correctly....

    1) With TA completely in the loop... i.e. USB connected... RF going from the wall to TA in and from TA out to TiVo in... No Workie :mad:

    2) With TA completely in the loop... i.e. USB connected... RF going direct from pedistal to TA in and from TA out to TiVo in... No Workie :mad:

    3) With TA USB cable unplugged.... But RF still going from the wall to TA in and from TA out to TiVo in... Still No Workie :mad:

    4) With TA fully removed... RF from wall to TiVo... Works fine... :D


    If I have this right... It would seem that its a signal issue that could be a bad TA pass thru. Im surprised tech didnt try the cable from the pedistal to the TiVo and cable from wall to TA. I would expect that to work.

    If you have a 2way splitter... you could try splitting the rf from the wall and run one cable to TA and the other to TiVo and leave TA RF output unhooked. That might work....

    I deleted my other posts relative to this to unclutter this thread since its somewhat off topic.
     
  12. Feb 27, 2009 #32 of 1498
    Xunaka

    Xunaka New Member

    27
    0
    Feb 17, 2009
    The latest revision by Cisco has a fix for it, however it hasn't been released to any providers cause Cisco is still testing it. I haven't heard news of it getting to any providers for testing on an internal level yet.
     
  13. Feb 27, 2009 #33 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    Huh? Are you saying that the SDV signals are sent to the TiVo via the USB and the TA-RF Out is simply a pass-thru for the non-SDV stuff?
     
  14. Feb 27, 2009 #34 of 1498
    SCSIRAID

    SCSIRAID Active Member

    2,339
    2
    Feb 2, 2003
    Vero Beach, FL
    The only thing the TA provides to the TiVo is tuning resolution services and a channel map. TiVo asks the TA what frequency and PID the desired channel is on and TA tells it. TiVo is doing all the tuning and its cablecards are doing the decrypting. The TA also has an internal splitter/amp so you only need one cable connection and no external splitter to hook up the devices. You dont have to use the RF output of the TA to have things work. I have two cable feeds coming out of the wall. One is going to the TiVo and the other to the TA with the RF out of the TA capped with a terminator.
     
  15. Feb 27, 2009 #35 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    Well...I'll give it a try when I get home. I will let you know how that goes.
     
  16. Feb 27, 2009 #36 of 1498
    Xunaka

    Xunaka New Member

    27
    0
    Feb 17, 2009

    The Tuning adapter act's as an active splitter it should not be causing any type of signal depletion between your original source and the TiVo unit, It may just be a bad piece of coax.. I'd also make sure its current grade RJ6
     
  17. Feb 27, 2009 #37 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    I have used two different cables with the same result...but will try another and also am going to try the split idea from above. It's curious that its only the 12 channels from my previous post, all on frequency 687000khz.
     
  18. Feb 27, 2009 #38 of 1498
    Xunaka

    Xunaka New Member

    27
    0
    Feb 17, 2009
    Do you have the same issue with no Tuning adapter direct Coax to the box? Because it sounds like a cable card issue more than a tuning adapter issue.
    Digital cable travels over a 256 QAM network, if any of those QAM channels are not being interpreted correctly by the cards you're going to get blocks or issues like that with anything associated with the specific QAM.
     
  19. Feb 27, 2009 #39 of 1498
    crazywater

    crazywater USS TiVo NCC-1780

    706
    28
    Mar 7, 2001
    USA
    Not on the S3 but in another room I have issues with the same channels...
     
  20. Feb 27, 2009 #40 of 1498
    Xunaka

    Xunaka New Member

    27
    0
    Feb 17, 2009
    There's really nothing you're going to be able to correct with this issue then, if its a multiple tv issue, it's probably in the upstream.. I'd call the issue in and see where it gets you.
     

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