Time Warner Cable Dallas & SDV Newbie Question

Discussion in 'TiVo Series3 HDTV DVRs' started by Joe Siegler, Mar 6, 2010.

  1. Sep 9, 2010 #441 of 463
    Stewie

    Stewie New Member

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    Feb 13, 2005

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    I *think* that's the message that I get sometimes. I think so far it's only been on the 2nd tuner, i.e. the one that I'm *not* watching. Like you, I presume that this is part of the timeout process whereby "unwatched" SDV channels are cleared and recovered by the head end. Like Joe says, hitting select or changing the channel seems to make it go away w/o issue. I haven't had any issues w/any scheduled recordings either, so this only impacts my "live" TV watching, and again, only on the other tuner.
     
  2. Nov 9, 2010 #442 of 463
    Joe Siegler

    Joe Siegler Member

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    Garland, TX
  3. Nov 9, 2010 #443 of 463
    Grumock

    Grumock New Member

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    Dec 16, 2008
    Nowhere...
  4. Jun 7, 2011 #444 of 463
    pbakers

    pbakers Member

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    Sep 29, 2009
    Richmond, Tx
    Anyone having Switched Digital Video problems this morning? I am in Rowlett, Tex 75089. All channels using SDV are out this morning on both my TIVO and TCW DVR box, so its not just a tuning adaptor problem. All other channels are OK and high speed Internet is OK as well. Anyone?
     
  5. kingkong316

    kingkong316 New Member

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    Jul 12, 2008

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    Anyone having issues with SDV. Right now I only see an issue with CCHD but its been going on for 4 days now. Euless 76039
     
  6. InkBlot

    InkBlot New Member

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    Sep 11, 2006
    I'm in the same zip code, and I'm unable to tune in Comedy Central HD either. So far as I can see, everything else is fine.
     
  7. kingkong316

    kingkong316 New Member

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    Jul 12, 2008
    I contacted them through their online and social media team and they have just contacted me They have contacted the local people to investigate. they have bypassed the red tape for me in the past one of the few twc teams I trust. Let you know when they get back to me
     
  8. Arcady

    Arcady Stargate Fan

    3,959
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    Oct 14, 2004
    Philadelphia...
    I have no CCHD on 3 of 4 TiVo boxes here in 75234. For some reason, one TiVo HD still gets it. I don't want to call and have them mess with it, because they always seem to make things worse. Not worth it to me for one channel.
     
  9. DaveDFW

    DaveDFW Member

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    Jan 25, 2005
    Richardson, TX
    CCHD isn't available on either of my S3s in 75082. I'm too afraid to call and complain!
     
  10. MeInDallas

    MeInDallas Member

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    Jul 31, 2011
    Dallas, Texas
    I would really like to get my Tivo's back on TWC but I had so many problems with them after they went to the tuning adapters. Before when I just had cable cards everything was so perfect. Sounds like the issues still remain. :rolleyes:
     
  11. Aug 1, 2011 #451 of 463
    Pilot20

    Pilot20 New Member

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    Mar 5, 2005
    I couldn't agree more.

    I'm in S. Texas and I have TWC.

    My picture qualtiy is very good, so no issue there.

    Once the Tivo/cable card was installed properly and working, I never had an issue.

    Since the tuning adapter... nothing but problems.

    I thought I finally had it sorted out, but then last week, they downloaded the latest firmware. Now, back to problems where the SDVs won't hold for very long.

    If I had a better alternative, I would switch in a minute, but I still like Tivo compared to the junk DVR that TWC offers.

    I've now be through 4 TA's and a host of phone calls in the last 16 months.

    This is just unacceptable.:thumbsdown:
     
  12. Aug 2, 2011 #452 of 463
    Stewie

    Stewie New Member

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    Feb 13, 2005
    Was also not able to get CCHD in 75080 in the last few days. This evening it seems to be fine.
     
  13. Aug 2, 2011 #453 of 463
    DaveDFW

    DaveDFW Member

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    Jan 25, 2005
    Richardson, TX
    It's back on in 75082 too!
     
  14. Aug 2, 2011 #454 of 463
    MeInDallas

    MeInDallas Member

    924
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    Jul 31, 2011
    Dallas, Texas
    I think they try to force people to use their DVR's. Its just so weird to me that you have the same service, and then their DVR's have the same cable cards in them but they work perfect. If I went back to my Tivo's I could save a lot of money every month. I had many techs out to look at my set ups and as soon as they would get down the street I got nothing but black screens and pixelation, then of course it would be another week before they got back out to look at it again. :mad:

    I definately like the Tivo setup better. With Tivo if you delete something you can go and recover it back from your deleted programs, on TWC DVR's once you delete it then its gone forever. You can see it in the deleted programs but you dont have the option to recover it and watch it again. Also you can transfer programs and home movies and other stuff to the Tivo, on TWC DVR's you cant do that. :rolleyes:
     
  15. Aug 3, 2011 #455 of 463
    Grumock

    Grumock New Member

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    Dec 16, 2008
    Nowhere...
    Difference is, their boxes are bidirectional unlike TIVos
     
  16. Aug 3, 2011 #456 of 463
    Grumock

    Grumock New Member

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    Dec 16, 2008
    Nowhere...
    I really could not agree with you more on this issue!!! :D
     
  17. colin1497

    colin1497 New Member

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    Nov 20, 2006
    OK, new to the 75238 TWC area and SDV, but thought I'd post on this thread and ask a few questions:

    1) Occasionally I seem to lose nearly all of my HD stations with a message to contact my cable provider because it's unavailable. It's a message I've never seen before, and my guess is it's SDV related but I haven't yet figured out what I can do about it. Any suggestions?

    2) I have a few channels that seem to sporadically have really low SNR's and lots of blocking. ESPN-News HD, for instance seems to suck every time I've tuned it. This really isn't SDV related (I don't think) but likewise, any suggestions on how best to go about addressing this with TWC?

    Colin
     
  18. Pilot20

    Pilot20 New Member

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    Mar 5, 2005
    I would recommend calling the TWC Customer Service number for your area and set up an appointment for a tech to go to your house and check the signal levels, wiring etc. Most techs do a good job of that. Poor signal levels and noise in the line can cause problems with tuning adapters.
     
  19. Stewie

    Stewie New Member

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    Feb 13, 2005
    This. :up: I lost >30 pts (dbs?) in signal when going to the TA, which caused all sorts of interesting issues. I ended up installing a $25 signal amp, and things returned to normal. G'luck.
     
  20. colin1497

    colin1497 New Member

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    Nov 20, 2006
    Yeah, I went to check ESPN-News today and it's happy. All of the channels I checked when ESPN-News was blocking had really strong signal. I need to start paying attention, I guess. I know I had something similar going on with another channel the other day but I don't remember which one. I guess with SDV it could be the same channel having a problem but it would move around. Maybe I can go looking for it...

    The 2-3 times when almost none of my HD channels were working is far more concerning. Well, that and the fact that I have no suggestions now. No suggestions sucks.
     

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