Time Warner Austin tuning adapter?

Discussion in 'TiVo Series3 HDTV DVRs' started by dpratt, Jul 1, 2008.

  1. Jan 1, 2009 #341 of 684
    Scopeman

    Scopeman 2 x Basic Roamio

    413
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    Oct 22, 2002
    Central Texas

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    Is there a definitive list of all the SDV channels that we should be getting in the Austin market that we *are not* getting guide data for? And is there any consensus on who we need to report this to?

    I've contacted both Liberty Media (Zap2It) and Tivo support and both point the finger at the other party...
     
  2. Jan 1, 2009 #342 of 684
    routerman

    routerman New Member

    36
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    Sep 15, 2006
    Austin, Texas
    Well I got my Tivo HD and TA working with no problems. The TW employee working in my house knew how to get both going. No problems here.

    Spending today changing season passes and watching HD. Overall, a very easy process.
     
  3. Jan 1, 2009 #343 of 684
    kentyman

    kentyman New Member

    22
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    Feb 7, 2008
    Everything was working for a couple days, but now I'm getting the 8 blinks. Unfortunately I haven't posted enough to be able to PM cableguy763.
     
  4. Jan 1, 2009 #344 of 684
    javanthropus

    javanthropus New Member

    5
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    Jan 1, 2009
    Round Rock, TX
    I'm in the same boat right now. It was all working until I powered everything down to put everything into my cabinet. Now I get 8 blinks and don't have enough posts to PM cableguy763.

    We'll see if the tech who is supposed to show up sometime tomorrow is able to help at all I suppose. Hopefully, someone will be able to solve this problem for good. It would be unfortunate to have to receive a Time Warner tech every time my system loses power for whatever reason.
     
  5. Jan 1, 2009 #345 of 684
    byte2

    byte2 New Member

    15
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    Jan 1, 2009

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    Grrrr. Why does this have to be so difficult?

    Chalk me up as another "8-blink" victim. After trying everything mentioned in this thread, I have yet to get an IP address or to get my TA into 2-way mode. And the only advice that seems to have any success (contacting cableguy763 via PM) is not available to me as I'm a new member of these boards. :confused:
     
  6. Jan 1, 2009 #346 of 684
    zync

    zync Long live TiVo

    447
    3
    Feb 21, 2003
    Does anyone know what the rental cost will be for the TA?
     
  7. Jan 1, 2009 #347 of 684
    ajwees41

    ajwees41 Well-Known Member

    3,083
    165
    May 7, 2006
    Omaha,NE
    I think no charge.
     
  8. Jan 2, 2009 #348 of 684
    javanthropus

    javanthropus New Member

    5
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    Jan 1, 2009
    Round Rock, TX
    I'm sure things will get easier. While they do charge an installation fee for this right now, it's way too expensive for them to roll out a truck to reset the box every few days. I guess we as the early adopters get to suffer the pain for those who follow. :rolleyes:

    The tech who installed everything for me yesterday told me that there are only about 300 Tivo HD users in the Austin area who are also using the tuning adapter. If that's accurate, it's no wonder that this is still a tricky process for most techs.
     
  9. Jan 2, 2009 #349 of 684
    javanthropus

    javanthropus New Member

    5
    0
    Jan 1, 2009
    Round Rock, TX
    When I signed up, they told me there is no charge for the tuning adapter. Of course, they also told me that there would be 2 cable cards required, each with it's own charge on my bill. However, the tech brought a single MCard for me and told me it would be a single charge. We'll see what shows up on my next bill.
     
  10. Jan 2, 2009 #350 of 684
    Austin_Martin

    Austin_Martin New Member

    124
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    Sep 12, 2006
    In the past week I've been seeing a lot of "channel not available" on the TLCHD and DHD channels. I've missed a bunch of recordings because of this.

    It looks like the sdv plan is not quite there yet.
     
  11. Jan 2, 2009 #351 of 684
    swfincher

    swfincher New Member

    2
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    Jan 2, 2009
    I got my tuning adapter today and when I called tech support for the 8 blink issue(which they never fixed). They told me it was going to be an extra 4 dollars added to my bill for the tuning adapter rental.
     
  12. Jan 2, 2009 #352 of 684
    kentyman

    kentyman New Member

    22
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    Feb 7, 2008
    @cableguy763: Is there another way we can contact you? If you PM us, can we maybe reply to it? I'd just call Time Warner, but they don't seem to have the same abilities as you. :)
     
  13. Jan 3, 2009 #353 of 684
    morrisb2

    morrisb2 New Member

    9
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    Jun 8, 2005
    Hello Cableguy,
    I also have Status: Ready B'cast only. I have gone from 8 blinks to constant blinks, have had 3 techs try to hit the box. My Tivo didn't recognize the TA until I put the USB cable from the TA in the bottom slot and the W'less E'net adapter in the top slot.
    Other symptoms on the diags page:
    Pg.3 Uncfg-Broadcast
    Powerkey:waiting EMM
    Later pages: STATUSES: Tuning Mode: Unitialized
    E'net IP 0.0.0.0
    Late Keys: 0
    Sub Expires: Expired

    I have removed the splitter from my setup so the only connections is to RR for Internet.
    Would really appreciate your help if you can spare the time.
    Thanks in advance, morrisb2
     
  14. Jan 3, 2009 #354 of 684
    phreak

    phreak New Member

    1
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    Dec 31, 2008
    Cableguy please provide guidance on what to tell the Time Warner Techs.
    I have spoken to 2 of them and no matter what they do I am still in PowerKey: Waiting EMM. I am now waiting on a Truck Roll and would like to prevent this.
     
  15. Jan 3, 2009 #355 of 684
    TxPres

    TxPres Member

    53
    0
    Nov 29, 2001
    Central Texas
    Just got a letter from TimeWarner that says the Tuning Adapter will be provided at no charge for at least one year.

    Then it goes on to say that charges may apply after the initial one year period if you wish to continue to use the Tuning Adapter.
     
  16. Jan 3, 2009 #356 of 684
    cableguy763

    cableguy763 New Member

    525
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    Oct 29, 2006
    Austin
    Sorry guys, I have been on a nice long holiday with my family. To all who sent me pm's and still have their ta's connected they should have their emm's now. Sorry for the wait.
     
  17. Jan 3, 2009 #357 of 684
    kentyman

    kentyman New Member

    22
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    Feb 7, 2008
    Is there a way that those of us who can't yet PM can contact you with our information, cableguy?
     
  18. Jan 3, 2009 #358 of 684
    SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    I believe if you post one more time (and get to 5) you will be able to PM.

    EDIT: Looks like the magic number is 15.
     
  19. Jan 3, 2009 #359 of 684
    kentyman

    kentyman New Member

    22
    0
    Feb 7, 2008
    Unfortunately, it doesn't look like it:

     
  20. Jan 3, 2009 #360 of 684
    cableguy763

    cableguy763 New Member

    525
    0
    Oct 29, 2006
    Austin
    You can click on my name and select to send me an email.
     

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