Time Warner Austin tuning adapter?

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Is there a definitive list of all the SDV channels that we should be getting in the Austin market that we *are not* getting guide data for? And is there any consensus on who we need to report this to?

I've contacted both Liberty Media (Zap2It) and Tivo support and both point the finger at the other party...

 

Well I got my Tivo HD and TA working with no problems. The TW employee working in my house knew how to get both going. No problems here.

Spending today changing season passes and watching HD. Overall, a very easy process.

 

Everything was working for a couple days, but now I'm getting the 8 blinks. Unfortunately I haven't posted enough to be able to PM cableguy763.

 

I'm in the same boat right now. It was all working until I powered everything down to put everything into my cabinet. Now I get 8 blinks and don't have enough posts to PM cableguy763.

We'll see if the tech who is supposed to show up sometime tomorrow is able to help at all I suppose. Hopefully, someone will be able to solve this problem for good. It would be unfortunate to have to receive a Time Warner tech every time my system loses power for whatever reason.

 

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Grrrr. Why does this have to be so difficult?

Chalk me up as another "8-blink" victim. After trying everything mentioned in this thread, I have yet to get an IP address or to get my TA into 2-way mode. And the only advice that seems to have any success (contacting cableguy763 via PM) is not available to me as I'm a new member of these boards.

 

Does anyone know what the rental cost will be for the TA?

 

I think no charge.

 

I'm sure things will get easier. While they do charge an installation fee for this right now, it's way too expensive for them to roll out a truck to reset the box every few days. I guess we as the early adopters get to suffer the pain for those who follow.

The tech who installed everything for me yesterday told me that there are only about 300 Tivo HD users in the Austin area who are also using the tuning adapter. If that's accurate, it's no wonder that this is still a tricky process for most techs.

 

When I signed up, they told me there is no charge for the tuning adapter. Of course, they also told me that there would be 2 cable cards required, each with it's own charge on my bill. However, the tech brought a single MCard for me and told me it would be a single charge. We'll see what shows up on my next bill.

 

In the past week I've been seeing a lot of "channel not available" on the TLCHD and DHD channels. I've missed a bunch of recordings because of this.

It looks like the sdv plan is not quite there yet.

 

I got my tuning adapter today and when I called tech support for the 8 blink issue(which they never fixed). They told me it was going to be an extra 4 dollars added to my bill for the tuning adapter rental.

 

@cableguy763: Is there another way we can contact you? If you PM us, can we maybe reply to it? I'd just call Time Warner, but they don't seem to have the same abilities as you.

 

Hello Cableguy,
I also have Status: Ready B'cast only. I have gone from 8 blinks to constant blinks, have had 3 techs try to hit the box. My Tivo didn't recognize the TA until I put the USB cable from the TA in the bottom slot and the W'less E'net adapter in the top slot.
Other symptoms on the diags page:
Pg.3 Uncfg-Broadcast
Powerkey:waiting EMM
Later pages: STATUSES: Tuning Mode: Unitialized
E'net IP 0.0.0.0
Late Keys: 0
Sub Expires: Expired

I have removed the splitter from my setup so the only connections is to RR for Internet.
Would really appreciate your help if you can spare the time.
Thanks in advance, morrisb2

 

Cableguy please provide guidance on what to tell the Time Warner Techs.
I have spoken to 2 of them and no matter what they do I am still in PowerKey: Waiting EMM. I am now waiting on a Truck Roll and would like to prevent this.

 

Just got a letter from TimeWarner that says the Tuning Adapter will be provided at no charge for at least one year.

Then it goes on to say that charges may apply after the initial one year period if you wish to continue to use the Tuning Adapter.

 

Sorry guys, I have been on a nice long holiday with my family. To all who sent me pm's and still have their ta's connected they should have their emm's now. Sorry for the wait.

 

Is there a way that those of us who can't yet PM can contact you with our information, cableguy?

 

I believe if you post one more time (and get to 5) you will be able to PM.

EDIT: Looks like the magic number is 15.

 

Unfortunately, it doesn't look like it:

 

You can click on my name and select to send me an email.