Advertisements I have been tracking the development and deployment of the SDV tuning adapter for a number of months now as TW Albany has moved a lot of their channels to SDV and as that happened, the number of channels I could tune with my TiVo steadily decreased. I "registered" to be notified of availability via the TW website when they started taking requests and you can imagine my excitement when I received the letter in the mail this past weekend stating that they were now available. I picked the adapter up on Sunday. The unit itself is a self-install - and very easy at that. Unfortunately, it is not working for me and at this point I can actually tune approximately 5 channels out of the hundreds available in my package after the installation. I have spent a total of about 3 hrs. on the phone with TW tech support and I do have to give them credit - they have been escalating the problem up through the ranks and the folks I have talked to have been much more helpful than the standard "unplug it and plug it back in" types but the problem remains... two techs. have actually given me their direct phone numbers because they are eager to understand what the final solution is to the problem. Prior to the installation of the tuning adapter and the subsequent troubleshooting with Time Warner which included removing and re-pairing my CableCards, I was able to tune all of the analog channels on the low end (2, 3, 4, 6, 8, 10, 13, etc.), some of the digital channels that haven't been moved to SDV and a few of the HD channels... now, after installing the adapter and trying to get it to work on the TW network, I can get to about 5 of the broadcast HD channels (CBS, ABC, NBC, FOX, etc.) and that's it. UGH. No progress there. Through troubleshooting today we determined that the CableCards are not receiving hits from the head-end (EMMs) and in addition the channel map on the CableCards is different than the channel map in the tuning adapter. The tech. stated that since the CableCards aren't receiving updates, there is a mis-match between the adapter and the cards that needs to be resolved. At this point I'm looking at a visit from a tech. on Fri. morning (yep, a truck roll) and he is going to try to figure out why the CableCards aren't receiving updates. I'm bracing for the worst as the tech. who came to install the CableCards didn't know a thing about them - so I can only imagine how trying to resolve a problem with them is going to go. Maybe I'll be pleasantly surprised. I'll post an update here when the thing finally works. I was curious to know if anyone has had a similar experience with the tuning adapter in Albany or elsewhere, if you have ever experienced a problem with your CableCards not receiving hits/updates from the head-end and if so, what the resolution to that was? I should mention that this is a Series 3 HD TiVo running software v11.0, both CableCards are Scientific Atlanta M-Cards. Thanks!