I bought a replacement receiver about a year ago -- HR10-250. Before that I tried swapping out the hard drive but that didn't solve the original issue thus the new box. Now for the last 6+ months my shows have been stuttering really badly. Looking for a fix a few months ago, it seems you could restart the box and hold a button down to try and attempt to fix a bad sector w/o losing everything. I could never initiate that functionality. So I just lived with it until the last couple of days when I inititated the clearing and deleting scenario. Now it appears hung up on that (already given it 24 hours) and will give it another 24 hour try. Once again I turn to the Tivo Community for answers and seems it might be a bad HD. (I've unplugged everything and restarted the sequence a couple of times). I don't think I have it in me to either a) order a HD and install it myself or b) look for another replacement box. With no DirecTV Tivo box on the horizon (as announced YEARS ago), I think the time has come to part ways with Tivo and accept the dread DirecTV DVR. I even own frigging Tivo stock!! (And what a roller coaster ride THAT's been.) When I wake up tomorrow and see the same clearing / deleting screen, I will have to make the hard decision. Since we've been together for about 12 years, thanks for allowing me to weep into my HR10-250 box a little.