Everytime I start my computer or try to open TiVo Desktop, I get the following message: "The TiVo Beacon service has not yet started (or may have been stopped or uninstalled). This service is required by the TiVo Desktop. Click 'Retry' to continue waiting for the tiVo Beacon service to start, or click 'Cancel' to exit." When I click "Retry", the same message appears again. I have tried the following troubleshooting steps, but nothing has worked: - Making sure "Enable Transfers" is selected in my online account - Right-click My Computer--Manage--Services&Applications--Services--set TiVo Beacon to "Automatic" - Manually starting the TiVo Beacon service (when I try that, I get the message "The TiVo Beacon service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service." - Disabling my router's firewall - Uninstalling Norton AntiVirus - Uninstalling Google Desktop Search - Uninstalling and reinstalling TiVo Desktop - Pulling my hair out And YES, I do have 7.1 on my TiVo, and I have rebooted the TiVo box since I received the update. Any ideas? Thanks in advance!