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Discussion in 'VirginMedia TV with TiVo - UK' started by VirginMediaPhil, Apr 11, 2011.
Haven't got mine yet.
Has anyone here?
Not got mine.
Cable forum has crashed most likely
due to it being email day.
The emails are due to start being sent out today. They won't necessarily send them all at once.
You'd think, but it's actually just the backup procedure started late and now won't work.
I hope they send them by reg date.
As in who registered first but i doubt it.
Dear Dean, - haha, not really!
The standard number for upgrades is 0845 650 4545, no harm in asking for tivo on that number if you're already a VM customer
apparently they'll check if your on the pre-reg list anyway at order time.
I just tried this - and they are insistent you have to have the 'code' from the mail before they will check if you can order one
Sorry, my opinion differs. It is right that they take the pre-registered orders only from those that have a code.
However the email did say "... Well email you again during the week of 11th April to tell you more."
Still waiting for VM to contact me,Pre registered dec 10, Tivo S1 user since 2002 ,why was I not on Tivos list to Virginmedia?Feeling cold shouldered!!
I just rang the number and got an install date of Friday... I hadn't received the email yet.
Did you register on Roy's list?
sadly not , As I did not discover it until too late to register on it. I was under the impression that Tivo supplied Virginmedia with a list of all active S1 users. I now do not believe such a list ever existed, Maybe if I had found Roy's list things would have been different.I do however live in hope that I will get a call very soon!!
I have an install date for Friday April 15th!
Still waiting for VM to contact me.
I phoned the number mikerr gave at 1.30
and got an install date for the 18th.
I think they must have your details if you
The roll out has been a bit of a shambles really.
I registered around Christmas and have had one email in early march saying I was just weeks away. Well by Virgin's maths the Olympics is just weeks away too.
built up an expectation amongst those people who would have been most eager to help them test and treated a good number of them quite poorly.
Hopefully someone in their marketing department is being lined up to be right sized.
No reason to think that, really. That you (or I) might have done it differently does not mean that VM's approach was "wrong" or has "failed" or anything like that.
March is only 4 weeks "away" from April. I do believe the actual date was put back by a week though.
Us S1 owners got one before any other "normal" customers; ie non-staff. That's not "poorly" by my standards.
Not if it's all gone (mostly) according to plan
It still feels like it's been messed up though. "First" is sounded more and more like fifth, or six, or seventh, when you boil down the number of other groups who have gotten the service before us.
Email came this morning ... Installation scheduled for 23rd April