The TiVo 11th April Mailout thread

Discussion in 'VirginMedia TV with TiVo - UK' started by VirginMediaPhil, Apr 11, 2011.

  1. VirginMediaPhil

    VirginMediaPhil New Member

    257
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    Nov 27, 2009
    UK
    Haven't got mine yet.

    Has anyone here?
     
  2. Hambone88

    Hambone88 New Member

    16
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    Feb 7, 2011
    Not got mine.
    Cable forum has crashed most likely
    due to it being email day.
     
  3. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    The emails are due to start being sent out today. They won't necessarily send them all at once.
     
  4. VirginMediaPhil

    VirginMediaPhil New Member

    257
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    Nov 27, 2009
    UK
    You'd think, but it's actually just the backup procedure started late and now won't work.
     
  5. Hambone88

    Hambone88 New Member

    16
    0
    Feb 7, 2011
    I hope they send them by reg date.
    As in who registered first but i doubt it.
     
  6. mikerr

    mikerr TiVoCentral.co.uk

    2,599
    0
    Jun 2, 2005
    Lancashire, UK
    Dear Dean, - haha, not really!
    The standard number for upgrades is 0845 650 4545, no harm in asking for tivo on that number if you're already a VM customer
    apparently they'll check if your on the pre-reg list anyway at order time.
     
  7. mikero

    mikero New Member

    2
    0
    Nov 20, 2001
    london,londo...
    I just tried this - and they are insistent you have to have the 'code' from the mail before they will check if you can order one :thumbsdown:
     
  8. Ernie_C

    Ernie_C New Member

    44
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    Feb 20, 2011
    Sorry, my opinion differs. It is right that they take the pre-registered orders only from those that have a code.:up:
     
  9. illuminatus

    illuminatus New Member

    10
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    Feb 26, 2011
    Kent, UK
    -
    However the email did say "... We’ll email you again during the week of 11th April to tell you more."

    Fingers Crossed ;)
     
  10. adamnjsdad

    adamnjsdad New Member

    14
    0
    Feb 10, 2011
    Still waiting for VM to contact me,Pre registered dec 10, Tivo S1 user since 2002 ,why was I not on Tivos list to Virginmedia?Feeling cold shouldered!!
     
  11. apwheeler

    apwheeler New Member

    23
    0
    Feb 3, 2011
    I just rang the number and got an install date of Friday... I hadn't received the email yet.
     
  12. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    Did you register on Roy's list?
     
  13. adamnjsdad

    adamnjsdad New Member

    14
    0
    Feb 10, 2011
    sadly not , As I did not discover it until too late to register on it. I was under the impression that Tivo supplied Virginmedia with a list of all active S1 users. I now do not believe such a list ever existed, Maybe if I had found Roy's list things would have been different.I do however live in hope that I will get a call very soon!!
     
  14. Fixerman

    Fixerman Member

    64
    0
    Jan 31, 2011
    London
    I have an install date for Friday April 15th!:)
     
  15. Anthony40

    Anthony40 New Member

    6
    0
    Nov 7, 2003
    Oxford
    Still waiting for VM to contact me.
     
  16. Hambone88

    Hambone88 New Member

    16
    0
    Feb 7, 2011
    Ditto
    I phoned the number mikerr gave at 1.30
    and got an install date for the 18th.
    I think they must have your details if you
    pre-registered.
     
  17. M_at

    M_at New Member

    96
    0
    Dec 10, 2000
    UK
    The roll out has been a bit of a shambles really.

    I registered around Christmas and have had one email in early march saying I was just weeks away. Well by Virgin's maths the Olympics is just weeks away too.

    They've
    built up an expectation amongst those people who would have been most eager to help them test and treated a good number of them quite poorly.

    Hopefully someone in their marketing department is being lined up to be right sized.
     
  18. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    No reason to think that, really. That you (or I) might have done it differently does not mean that VM's approach was "wrong" or has "failed" or anything like that.

    March is only 4 weeks "away" from April. I do believe the actual date was put back by a week though.

    Us S1 owners got one before any other "normal" customers; ie non-staff. That's not "poorly" by my standards.

    Not if it's all gone (mostly) according to plan :)
     
  19. VirginMediaPhil

    VirginMediaPhil New Member

    257
    0
    Nov 27, 2009
    UK
    It still feels like it's been messed up though. "First" is sounded more and more like fifth, or six, or seventh, when you boil down the number of other groups who have gotten the service before us.
     
  20. illuminatus

    illuminatus New Member

    10
    0
    Feb 26, 2011
    Kent, UK
    Email came this morning ... Installation scheduled for 23rd April :up:

     

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