Advertisements I had forgotten this initially, but - I've actually never bought a new TiVo! They've mostly been refurbished units, and those have been pretty reliable. I started off with two refurbished Series 2 boxes (from back when you could buy them from Philips, IIRC); then I had a refurb TiVo HD purchased on tivo.com in 2008; and now this Bolt I purchased today. The TiVo HD did have power supply problems in 2014 - but I'd also purchased a used HD XL from a third party a year previously (the only TiVo I've had which DIDN'T last) - which meant I had a spare already available. Anyway, the point is my experience with refurbs has been good.