The New tiVo's FEEs

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by BoxerMom, Dec 6, 2011.

  1. catocony

    catocony Member

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    Nov 13, 2006

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    So, is this a single $5.00 fee, even if you have multiple THR-22s?

    It's a moot point for me. In the 8 months since I switched over to HR-24s, I don't really miss Tivo anymore. There are still a few things I really dislike about the DirecTV DVR method, but it's adequate for my purposes. It's too bad, if this new unit had come out a year ago, I think I would not have too much of a problem with paying an extra $5.00 a month - assuming that's for "unlimited" DirecTivos - for Tivo quality.
     
  2. willmw

    willmw Tech Nut

    74
    1
    Apr 30, 2000
    Thomson,...
    They told me they'd waive the fee for 2 years, after which I'd HAVE to pay it. I guess I'll have to call in again in 2 years and see what they say.
     
  3. stevel

    stevel Dumb Blond TCF Club

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    Aug 23, 2000
    Nashua, NH
    Yes, that's what the CSRs tell you, but most generally expect DirecTV to allow you to renew the offer.

    As for the TiVo fee, the information I have seen suggest it is per-box.
     
  4. litzdog911

    litzdog911 TechKnow Guide

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    Oct 18, 2002
    Mill Creek,...
    $5 per Tivo.
     
  5. Idearat

    Idearat Active Member

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    Nov 26, 2000
    Gilroy

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    No surprise at all. All these years I've been waiting I've always said I'd be willing to pay a premium to get the TiVo UI if that's what the barrier was to using it over the home-grown DirecTV version.

    I'm more annoyed by the new "we only lease boxes, don't sell them" policy. My old and moldy DirecTiVo which are owned don't incur a monthly lease fee. If I'd paid $5 a month lease on the one I'm using now over the 9 years I've had it that would have added up to another $500+ on top of the price I paid for the box at the time.

    So my monthly cost will go up the TiVo fee plus the lease fee at least, and the HD fee if I can't talk them out of it.
    But, last I looked it was all still better than dealing with my small-town cable TV company with cable cards, the USB tuning adapter ( they do switched video ) and paying the full TiVo fee on top of it. I'd get a little price break since my internet access is through the cable company, but it didn't look too appealing last I checked.
     
  6. stevel

    stevel Dumb Blond TCF Club

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    Lease fee or mirroring fee, you pay the same either way. Just the name on the statement changes.
     
  7. HiDefGator

    HiDefGator New Member

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    Oct 12, 2004
    The lease fee is the exact same price as the old box fee before it. So it didn't really change any when they started leasing the boxes. Even if you owned it you would pay the same monthly fee just with a different name.

    The only effect leasing really has is to make you return the box if you stop service. Without service the box would be nothing more than a door stop anyway.
     
  8. BoxerMom

    BoxerMom New Member

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    Dec 16, 2002
    Northeast...
    Does that mean in order to get different programs playing simultaneously in different rooms, (or to watch any programming at all in more than one room) I'll have to have leased receivers at every tv where I wish to watch? And, are there going to be fees for each one of them?

    Thanks for helping to sort this out.
     
  9. litzdog911

    litzdog911 TechKnow Guide

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    Mill Creek,...
    Yes. Each TV will need its own Whole Home DVR networked Receiver. And each of those receivers will add its own lease fee.
     
  10. BoxerMom

    BoxerMom New Member

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    Dec 16, 2002
    Northeast...
    Well then, I can see the advantage...for Directv :rolleyes: I'll have to get out a printing calculator to estimate the monthly fees. :mad: All I want is a tivo with HD, still be able to split the signal to a few tvs, and still be able to use my IR remote to control it. Likely they've somehow made sure that can't happen. I can't imagine ever using five tuners, three maybe. I have Total Choice Plus where 10 percent of the channels are religion-based, probably another 10 percent are selling crap at any given moment, then there's the large number which are children's programming (no kids here), and OMG...we do not watch sports -- I keep wondering where else would PIP make sense?

    Thanks for your help...by the way, We're in the Clearview area, daughter lives in Mill Creek...so it is a small world. :)
     
  11. Idearat

    Idearat Active Member

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    Nov 26, 2000
    Gilroy
    The old boxes were not doorstops. They could be bought, sold or given away and re-used.

    The fees as described above do not appear to be correct.

    I have only 1 DirecTiVo on my account right now, my statement consists of 2 items:
    Choice Xtra Monthly
    DirecTV DVR Service Monthly: $7.00

    No "box fees".

    When I go through the steps for ordering the new DirecTiVo it shows 3 additional monthly items:

    Lease Fee: $6.00
    HD Access: $10.00
    TiVo Service: $5.00


    So if I replace my current TiVo with the new one, it appears like I add in $11 in fees ( not counting the HD service which may be waived). Unless the $5 TiVo Service replaces the current DVR service, fees will go from $7 per month to $18 per month.

    I'm not big on trusting CSRs on the phone for accurate information, so I'd probably have to go through with the purchase and after eventually dropping the old DirecTiVo from the account would I see the true difference. But on face value it appears that in addition to paying the $200 for the box my bill could go up by $21 per month, unless I get something waived.
     
  12. sjberra

    sjberra New Member

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    May 16, 2005
    the 5.00 does not replace the current DVR service charge it is in addition to the current fee for the TIVO box alone and it is per TIVO unit
     
  13. jsharper

    jsharper rebmeM weN

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    Jan 28, 2002
    Gilbert, AZ
    Has anyone talked to CSRs and received confirmation of how it works if you have lifetime tivo/dvr service on your directv acct?
     
  14. stevel

    stevel Dumb Blond TCF Club

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    I have read in multiple places that if you have Lifetime service you are exempt from the $5 TiVo fee, and also the DVR fee.
     
  15. jsharper

    jsharper rebmeM weN

    331
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    Jan 28, 2002
    Gilbert, AZ
    That's good news. I just tried it and it looks like the website does add the $5 Tivo Fee to my shopping cart, though. I guess I'd have to call a CSR to deal with that.

    Also, does anyone know how the installer process works? I've had DirecTV since 1997 but I've always done installs myself and owned my equipment. It appears that to go to HD or to update your service address, they require that they send their installer out to install a dish now. I have a couple of receivers active on my acct that are stuck in storage, unhooked. But, I don't want to remove them from my acct because I don't want to deal with D* when I want to use them again. Will the installer care that they aren't present and ready to be hooked up when they come? Will they insist on deactivating them from the acct?
     
  16. litzdog911

    litzdog911 TechKnow Guide

    12,027
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    Oct 18, 2002
    Mill Creek,...
    Yes, you'll want a professional installation to replace your old dish with an HD Slimline dish. They won't care about any unused Receivers you may have. But if you own them outright (which you probably do if they're older than 2006), then you can safely deactivate them and stop paying any monthly fees on them. Since you own them you can reactivate them onto your current account at any time with a phone call.
     
  17. temp357

    temp357 New Member

    269
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    Feb 18, 2004
    Here's what i got back from customer service. apparently the $5 fee covers all tivo dvr's.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    "I understand your concerns on the cost to replace your 3 units or receivers to our new DIRECTV-branded TiVo HD DVR (THR22) and that you'd also need someone to come out and replace your round dish. I am grateful that your letter was brought to my attention. I'd be glad to help and provide you with the information that you need.

    We have worked closely with TiVo to launch the new THR22 in your market. DIRECTV prides itself in offering a variety of products to ensure our customers' needs are met. We listened to our customers' requests and we're excited to offer the first TiVo unit capable of receiving MPEG 4 High Definition, as the newest product option.

    You can upgrade your receivers to a TiVo HD-DVR for an up front payment of as little as $199 per receiver. Note that the $5 TiVo monthly service fee is in addition to any fees you'll pay for this upgrade and will cover all TiVo HD-DVRs in your home. Applicable taxes, shipping & handling charges may also apply. Depending on your individual equipment/system setup, an installation fee may apply. Also, this upgrade will include a programming agreement of 24 months.

    If you're ready to order, just call us at 1-800-531-5000.

    As a reminder, the THR22 HD-DVR is not compatible with the Whole-Home DVR, 3D programming, DIRECTV App for iPad (except DVR Scheduler), TV Apps and nomad. Nevertheless, these services are still available on your DIRECTV HD-DVRs which will allow you to open the door to the entire universe of entertainment and features DIRECTV has to offer.

    In reference to your request for a service call to replace your round dish, please call our technical support at the same number (1-800-531-5000) so we can assist you.

    I hope this information is helpful, Dr. Gilani. Thanks again for writing.

    Sincerely,

    Marriam C. - 100235344
    DIRECTV Customer Service"
     
  18. leres

    leres Member

    41
    0
    Jun 1, 2001
    Alameda, CA...
    Confirmed; after verifying I already had already set up auto payments, I was offered free HD for 24 months.

    Thanks for the tip!
     
  19. litzdog911

    litzdog911 TechKnow Guide

    12,027
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    Oct 18, 2002
    Mill Creek,...
    Glad to help. Enjoy!
     
  20. sjberra

    sjberra New Member

    711
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    May 16, 2005
    Don't read it that way, they are talking about a single unit and they mention the fee, am I missing the statement that it is for all units installed in the email?
     

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