The new iPad/iOS TiVo app (4.1)

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Ted Todorov, Oct 17, 2018.

  1. TonyD79

    TonyD79 Well-Known Member

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    Maybe you need to explore more. There is movies on now. Movies on today. Movies just for me. I haven’t found one yet that wasn’t on linear tv.

    Only place I saw a lot of streaming movies was under new releases. As I’d expect.
     
  2. mattack

    mattack Well-Known Member

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    OK, I finally tried downloading shows with the new app on my iPad. (I have previously given mostly good opinions of the app on my phone, which I use to look at free space, sometimes manage to do list items(*) or set a recording.)

    It's not any better at downloading for me than the previous one (even though from previous experience it seemed to lose connection/have problems on the OTHER end, I thought that could POSSIBLY be due to something the app was doing to provoke it)..
    First time attempting a download -- at home in the same room as the wifi router.. it downloaded like 4% and stopped.. I restarted it a bunch of times -- and the UI isn't clear about how to restart it. I'm still not sure. I think I have to double-tap on a partial download to get it to start again?? I finally got it to supposedly successfully finish downloading (at work).. then I started playing it with sound off.. and it would get stuck at about 26 minutes and put up an error dialog. I couldn't even manually skim past that part.

    I finally deleted that recording, and it seems like a subsequent recording at 'medium' quality DID succeed, since I was able to play that one.

    (These are the last 7 or so episodes of Quantico I still have on my Tivo.. If it were on hulu, I would've watched it there..)

    so in some aspects, the app is better -- it doesn't seem to "lose connection" to either of my tivos as much if ever during getting the show list or to do list, etc... the old one would often do that, even inside my house. The new one seems better at that.

    (*) Today I realized that not having swipe to delete for various items makes it VERY tedious to delete to do list items or downloaded recordings (I had some very old ones on my iPad from previous versions of the app.)
     
  3. grey ghost

    grey ghost Member

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    I have been very disappointed with the new app. Simply deleting shows is now a multi-step process as is changing TIVO boxes. Why? That's a basic function that worked well in the old app. Trying to sign in from outside your home network has failed every single time I've tried it and that's how I use this app most often when I've forgotten a show.
     
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  4. mmmm_beer

    mmmm_beer Member

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    I ran into a problem the other day with the new app. I attempted to download a protected show, so I checked the box that it was OK to delete the file once the file downloaded successfully. It got to about 99.6% and failed. I have a feeling the failure was the part about deleting the file on the Tivo and authorizing the local to play. Due to the failure, I could can't delete the file. I could select it the show, but nothing displayed in the top pane giving me an opportunity to delete it, they deprecated swipe to delete so I couldn't do that either. The only way to get that file deleted was to delete the app, re-install it and go through the setup again. I would say this is app is a lot worse than the previous in a lot of ways.
     
  5. TiVotion

    TiVotion Early Adoptersaurus

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    I'm also baffled as to why it is now more difficult to delete a recording or change boxes. These are functions I want quick access to.
     
  6. osu1991

    osu1991 Well-Known Member

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    There seems to be a bug or something in the new app.

    For the past 2 weeks, I've tried setting the Nascar Cup races to record on NBCSN HD, for my dad to watch via slingbox in Vegas at the condo. Using the app it changes the recorded channel to NBCSN SD channel 317 even though that channel is deleted from the channel list and the recording is being set on the HD channel 1317. It shows in the To Do List that it is set on the SD channel and won't let me change it and even worse, it actually records it on the SD channel.

    If I use the slingbox or physically go to his house and set it from the Tivo or Mini, it sets the recording correctly to be on the NBCSN HD channel 1317.
     
  7. smark

    smark Well-Known Member

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    This seems to be common (I've seen it too). If you set it for HD only as the type instead of "If Available" does it hit the right one?
     
  8. osu1991

    osu1991 Well-Known Member

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    I can't reproduce it now for the race on 11/11 as now I have the bug of the to do list being a day off from 11/9 onward and the race is missing from the guide on the app, even though I can see it listed on the Tivo for 11/11. HD only is the default on the dvr. I'm not given an option to change that in the app or I haven't found it in the app yet.

    edit: corrected dates
     
  9. smark

    smark Well-Known Member

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    I think you are right. I just checked on my iPhone and I can set it with a OnePass but not on an individual recording.
     
  10. Thos19

    Thos19 Member

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    I am going to sound like an old man, here, but I wish they didn't make the font size so small. Gotta break out the reading glasses to read the listing of "My Shows". :(

    Also miss "swipe left" to delete...
     
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  11. ADTDRIVER

    ADTDRIVER Member

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    As a longtime TIVO user who took a 3 year break, I'm finding the iPad app to be fantastic. Transfer and download speeds can be a bit slow, but it works pretty well compared to the old TIVO Transfer method. That required a transfer to my Mac, reformatting to an iTunes friendly format, then syncing my iPad to watch my show(s). After I watched a show I had to delete it in 3 places. This called for a generous amount of free space on my Mac at times, as well as my iOS device. I used an iPod video with click wheel at one time. The app was rarely updated, and poorly supported. I still have a few programs on the Transfer app on my Mac. I also had Toast, so I was able to extract parts of a show and save just those. Using my Bolt OTA and the current iOS app, I can easily watch my shows on the iPad via streaming or download to watch offline. I can manage my TIVO using the app easily as well. Previously I had to go through a clunky process using the TIVO website in order to schedule recording and a few other things. Now I'm connected to my TIVO using the app on my ipad. When I finish watching a show on the iPad, I can delete it from the TIVO immediately via the app. Coming from a FIOS DVR where I had to pay for nearly every feature and capability, I really digging the current set up. I agree that transfers can be slow, downloads may fail at times, and the iPad must be left with the TIVO app running in the foreground and not sleeping when transferring and/or downloading. For $7 a month, or in my case a flat fee for the duration, it's a steal. My bill went from $145 a month for TV and internet, to $42 a month for 50/50 internet and nothing more. The initial outlay for TIVO including subscription was just under $500. An OTA antenna was $40.
     
  12. mattack

    mattack Well-Known Member

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    I _mostly_ agree with you.. except, as someone who has been complaining about the download capability (or lack thereof) for YEARS (I even bought the separate Tivo Stream when I had just a Premiere 4).. I guess I've been at least _slightly_ more successful in the past few days.

    I *completely* realize maybe I'm seeing a pattern that's not really there.. and I still think the downloads problem (which leads to those errors) SEEMS to be on the Tivo end and not on the app end..

    *but* I was catching up on the last ~7 or so episodes of Quantico I had recorded.. and while the downloads have been failing, and the very first try I had (that I think I mentioned earlier in this thread) didn't work.. I then have had a bunch of successful downloads. One tiny difference is that I'm downloading at Medium quality rather than basic. It still _sometimes_ errors out during the download, but not literally tens of times.. I still end up hitting play on the recording to "check" it (leave it playing with sound off) so I can verify it was a successful download.

    I still have 2 eps left downloaded on the iPad, but they were able to play though without erroring out.. AND I have also downloaded an episode of Salvation that supposedly successfully downloads but I haven't pre-played all of it to see if it plays all the way through (an earlier attempt, I THINK again at basic quality, did run into an error).

    It's sad that I'm still getting a bunch of errors, but STILL seem to at least be succeeding in downloading sometimes..

    The one BIG improvement is that I haven't seen the app *time out* when trying to get now playing or to do list from either of my tivos. *Rarely* it shows me a blank list and I have to switch between my shows & manage to get it to update.. but that's still _less bad_ than the sporadic unable to connect errors I used to get (strangely more often AT home).

    I really wish things would be better... but even though I don't like all of the UI changes.. for me, it seems to be a _minor_ step up in some areas.
     
  13. mattack

    mattack Well-Known Member

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    This one was multi-step before too.. I do think it's not as intuitive, but it was multi-step before.

    (and as I said, it seems like for me, it's much much more reliable in actually connecting to my boxes -- and my few download attempts so far have been somewhat more successful even though I've had a couple of bad downloads.)
     
  14. ShoutingMan

    ShoutingMan Member

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    Howdy, Ted. Saw your post over at the other forum, but hadn’t tried out the new app yet.

    I’ve been using Netflix and Amazon offline viewing the past year. Tivo’s Transfer feature was so buggy and failure-prone, I’d moved on to the fast and robust streaming apps. This downgrade from TiVo, even though it seems to have fixed the transfer problems, only reinforces the benefits for me in switching to Netflix / Amazon for offline viewing.

    More specifically:
    The app update is a mixed bag for me. The forced password update was confusing, but fine, it’s a one-time annoyance

    For the first time in several years, transferring shows from Roamio to iPad is rock solid, succeeding fairly quickly without error. So that was great.

    But playing downloads offline is a bit of a UI mess. Launching the app, I have to wait a couple minutes for the TiVo app to try and eventually fail to connect online. Then I can tell it to show me just downloaded shows. This is a step backwards; the previous app didn’t have this long wait or need to manually change to offline mode.

    The download listing lost its season, episode, and air date information, another big step backwards.

    And downloads no longer indicated unmatched vs watched, a huge usability loss.

    The new app feels like it was designed by people who never use it.
     
    Last edited: Nov 10, 2018
  15. grey ghost

    grey ghost Member

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    From my recollection, it was simply a box under the guide and you pulled it down to change the box. I may be misremembering, but it was nowhere near as complicated as it is now.

    Every time I use it, I have to sign in from scratch after getting a sign in error. In addition, my guide take forever to load. Neither used to happen with the old app. The new app to me is much less functional than the old one and feels like a huge downgrade.
     
  16. mattack

    mattack Well-Known Member

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    ok, I definitely don't have to re-sign in every time.. once in a rare while I've had to do that.

    But I do know FOR SURE changing apps was hitting one of the buttons on the bottom row to go to a different one.. then picking another box.. After you signed in, it would ALSO ask you which box to use. so maybe you're thinking of that part of the UI.

    Also -- again, for me, so far, downloads have been doing ok.. It worked for a bunch of episodes of Salvation, and now I put the last couple of episodes of Scorpion back on my Tivo and have downloaded a couple, supposedly successfully.. (I play it afterwards to see if it makes it through without giving an error)

    One thing I'm doing different now is downloading in medium quality rather than the lowest quality.. I'm not trying to be suspicious, but that SEEMS to have worked better for me lately.
     
  17. sushikitten

    sushikitten LivingLippy.com

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    Same here. Why wouldn't they label it 30?
     
  18. mattack

    mattack Well-Known Member

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    Have to give a bit of feedback.. I think I am/was just lucky with a few shows (episodes of MacGyver I put back on my Tivo then downloaded to the iPad app).. since I tried with my recording of the Ironman Triathlon.. and it was back to stopping every couple of minutes on average with a failure (and at least based on the old app, I think the streaming hardware is crashing -- and I used to have this with the SEPARATE streamer too, so it seems based on show content, not an actual hardware problem)...

    My first allegedly complete download of it ended up with the 'error playing' almost immediately. I then went through the process to download it all AGAIN (after restarting it many times).. and at least it played all the way through (unattended of course). At some point I'll watch it on my iPad while at the gym.. and it might end up being complete.

    (BTW, I tried to use tivos forums way back when to report this/get info, but never got anywhere.. I really wish I could somehow talk with someone technical at Tivo to get info about how to get info about how to get this downloading problem fixed.)
     
  19. randymac88

    randymac88 Member

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    When are we going to get an updated version for the new 11 inch iPad? The black bars on the sides stink!
     
  20. davidduff

    davidduff Member

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    I've experienced the same problem on several occasions, including last night with Monday Night Football on ESPN-HD. On the few times I've seen the problem, I set up a recording using the app from outside my local network. I've never encountered when interacting with the box directly nor when using the app from my local network (that may be significant or may just be a coincidence).

    When I select the show to record, I'm sure I select the HD version of the show from the guide. The resulting recording was in SD and it's metadata showed it was recorded from the SD version of the channel. The HD channel is in My Channels; the SD channel is not, so there's no way I just accidentally selected the wrong version of the show without realizing it.

    I reported this in a separate thread here: Request HD show via TiVo app. I get the Lo-Def version
     
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