The MPEG-4 letter from Comcast

Discussion in 'TiVo Series3 HDTV DVRs' started by kupe, Jun 4, 2015.

  1. lpwcomp

    lpwcomp Well-Known Member

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    John's...

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    That's what I was warning you about. They are full of it. You should be getting the HD locals at no extra cost.

    Did you go into the TiVos channel list and make sure that the HD channels are enabled?
     
  2. HerronScott

    HerronScott Well-Known Member

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    You should have received a channel lineup from Comcast which shows you what channels you get with your package. Our latest one came in August.

    I'm curious about your 10-channel Limited Basic package as our franchise has a Limited Basic package for $24.95 per month but it comes with 32 channels and 11 of those are in SD and HD (5 broadcast networks, PBS, QVC, HSN, EWTN, C-SPAN and C-SPAN2).

    Scott
     
  3. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Where are you located?
     
  4. mgowin

    mgowin New Member

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    We're on that same Limited Basic package. It says "10+" channels; I never looked at the channel lineup so I just assumed it had only 10 channels. Looks like it has more than I thought, and there are some HD broadcast channels as well.

    Picked up a Terk Trinity antenna last night and set it up with the TiVo this morning. Unfortunately, I'm getting no signal (as in zero) for anything. Contacted Terk support; awaiting a response.

    We're in central IL with access to stations in Springfield, Peoria, Decatur, Bloomington, and Champaign.
     
  5. Paw Paw

    Paw Paw Member

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    You might want to investigate the sites AntennaWeb.org and TVfool.com. They deal with OTA antennas and show you what channels you can expect to receive and how much antenna you need. Also, you might try plugging the Terk directly into the TV and using the TV tuner to scan for channels just as an experiment.
     
    KyleLC likes this.
  6. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Go to Channel Lineup, change to your address, and it should tell you what channels you are supposed to be getting from Comcast.
     
  7. mgowin

    mgowin New Member

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    Thanks—just found it this morning.
     
  8. mgowin

    mgowin New Member

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    Thanks—I checked a couple maps and we should be able to get a few stations here. Unfortunately, the stand on which the TV is mounted blocks the coax antenna input so I can't test the Terk antenna directly into the TV.
     
    Last edited: Dec 28, 2016
  9. Jan 2, 2017 #329 of 339
    Mike Richardson

    Mike Richardson Former Member

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  10. Jan 6, 2017 #330 of 339
    GeoX

    GeoX New Member

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    New to the Tivo Forum. Getting back to my Tivo 3 HD after years of xfinity and now trying to catch up on this thread.

    Is the bottom line my 652 box with the H1 SW will be able to receive Comcast after it switches to MPEG-4 ?

    I am in the Chicago northern suburbs with Motorola Cable Cards and the HD channels are still working.

    Has Comcast already switched to MPEG-4 here and my 652 box does and will continue to work ?
     
  11. Jan 6, 2017 #331 of 339
    HerronScott

    HerronScott Well-Known Member

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    The answer is yes, the 652 will support MPEG-4. I believe Chicago has already switched to MPEG4 from the posts that I read here.

    Scott
     
  12. Jan 6, 2017 #332 of 339
    GeoX

    GeoX New Member

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    Thank you for the confirmation.
     
  13. Mike Richardson

    Mike Richardson Former Member

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    Last edited: Sep 22, 2018
  14. HerronScott

    HerronScott Well-Known Member

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    What version do you currently have and where are you located? Sounds like you might be in one of the Comcast areas (Houston and Minneapolis) that were having further issues with MPEG4 recordings not seen in other areas and needed an additional update/fix.

    I'd e-mail TiVoMargret again explaining that you have an HD in one of the affected areas if that's that case and need the K1 update.

    Scott
     
  15. Mike Richardson

    Mike Richardson Former Member

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  16. Mike Richardson

    Mike Richardson Former Member

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    Last edited: Sep 22, 2018
  17. HerronScott

    HerronScott Well-Known Member

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    So how did you resolve getting the update?

    Scott
     
  18. Mike Richardson

    Mike Richardson Former Member

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    Last edited: Sep 22, 2018
  19. HerronScott

    HerronScott Well-Known Member

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    No should not need another reboot, but perhaps another service connection and then allow time for the guide data to index (which can take a while on the older S3/HD).

    Scott
     

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