The Biggest Fail of all Time TiVo+

Discussion in 'TiVo Coffee House - TiVo Discussion' started by JACKASTOR, Nov 26, 2019.

Dump it or keep it?

  1. Dump it, it’s really crap!

    60.8%
  2. Keep it it’s the best!

    1.6%
  3. Neutral

    8.0%
  4. It makes me want to roll over and die!

    0.8%
  5. It makes me feel all warm and good inside when I watch it.

    0 vote(s)
    0.0%
  6. Currently I do not have to suffer TiVo+

    28.8%
  1. Nov 26, 2019 #1 of 150
    JACKASTOR

    JACKASTOR Active Member

    777
    135
    May 26, 2011
    ONTARIO,...

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    It’s been a number of weeks now and I think TiVo+ is a bust! It’s slow, no show info at all and it’s buggy. Pauses all over the place. It’s also low def. Honestly I don’t understand why it’s there. Certainly it can’t be something TiVo is proud of, its content looks like a 3rd Grader designed the lineup. Who wants TiVo+ gone or who wants it to stay?
     
    Noelmel likes this.
  2. Nov 26, 2019 #2 of 150
    Fofer

    Fofer Bo55man69

    93,039
    4,515
    Oct 29, 2000
    I wasn’t seeing the TiVo+ ad in the channel guide in my TiVo Mini. Then, for the first time on this device, I actually selected TiVo+ from the main menu, just to check out its performance. That was a mistake. It went to a black screen for about 15 seconds. Just a black screen. I thought the TiVo Mini had crashed. :-/

    Then, finally, the TiVo+ welcome screen appeared, and it’s asking me to “Exit” or “Accept” the Privacy Policy and Terms of Use. But the remote control doesn’t work at all, I can’t move the selection or click to Accept. I have tried every button on my remote, which is the TiVo keyboard remote, connected by RF, which otherwise has worked fine for me for years. All I can do is hit the TiVo button to go back to the main screen. What a joke. Did TiVo even test this?

    To add insult to injury, *NOW* I see the annoying AF ad for TiVo+ in my guide, for channels I can’t even access, because the TiVo Mini won’t allow me to click to “Accept.”

    I’ve been on a rollercoaster with TiVo since their very first model. I’ve had very many TiVos and have been one of their most loyal cheerleaders since the beginning. But now, I have completely lost all faith in their ability to deliver a customer-friendly experience. All things considered, YouTube TV is looking better and better as a DVR service. I doubt I’ll ever buy another piece of TiVo hardware again. And I have zero faith that their promised AppleTV app will *ever* come out.

    What a sad end for a once-innovative company.

    Yeah, TiVo+ is a complete bust, a turn off, and I despise that I can’t even ignore it. Ads for it in the channel guide? For a service that doesn’t even work, and folks don’t even want? It all just feels like a sad joke.
     
    Last edited: Nov 26, 2019
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  3. Nov 26, 2019 #3 of 150
    JKR123

    JKR123 Active Member

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    Feb 10, 2019
    Does anyone know the ramifications of accepting this from the guide menu? Someone in my household accidentally clicked on this after I had explained not to click on accept. Is there an additional fee for this?
     
  4. Nov 26, 2019 #4 of 150
    JACKASTOR

    JACKASTOR Active Member

    777
    135
    May 26, 2011
    ONTARIO,...
    It’s free.
     
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  5. Nov 26, 2019 #5 of 150
    KevTech

    KevTech Active Member

    420
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    Apr 15, 2014
    Seattle

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    I am on TE3 so no Tivo+ hence I can not vote at this time.

    Went back to TE3 right before the pre roll started as I needed PC > Tivo transfers.
     
  6. Nov 26, 2019 #6 of 150
    stile99

    stile99 Well-Known Member

    813
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    Feb 26, 2002
    To be fair, it's less of a biggest fail of all time and more the latest fail in a long line of fails that anyone could have predicted would be massive fails.
     
  7. Nov 26, 2019 #7 of 150
    Fofer

    Fofer Bo55man69

    93,039
    4,515
    Oct 29, 2000
    Yeah, pre-roll ads that we apparently can inconsistently opt-out of, that TiVo inserts at the start of our recordings, seems to be the biggest fail of all fails.

    That’s not a “slippery slope.” That’s the latest bottom, of an already deep slope.

    I used to be a proud TiVo customer. At one point in a media blitz many years back, I was featured, and pictured, as one of the biggest cheerleaders. Now? I think TiVo is pathetic and I’m embarrassed to defend them. These latest decisions are absolutely atrocious.
     
    Last edited: Dec 31, 2019
  8. Nov 26, 2019 #8 of 150
    mattyro7878

    mattyro7878 Well-Known Member

    1,796
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    Nov 27, 2014
    Southern CT
    As bad as it is, why did TiVo put it out? We have to assume it will improve so why didn't Tivo wait until it had a decent product?
     
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  9. Nov 26, 2019 #9 of 150
    Fofer

    Fofer Bo55man69

    93,039
    4,515
    Oct 29, 2000
    Desperate cash grab? A complete disregard for the customer experience?

    The featured channels probably pay them to feature (i.e. force us to see) them. TiVo no longer sees us as their customer. They see *advertisers* as their customer.
     
  10. Nov 26, 2019 #10 of 150
    Mikeguy

    Mikeguy Well-Known Member

    27,636
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    Jul 28, 2005
    TiVo has a sometimes-habit of releasing software that has some issues and then fixing it after-the-fact.
     
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  11. Nov 26, 2019 #11 of 150
    DancnDude

    DancnDude Thrice as nice TCF Club

    10,362
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    Feb 7, 2001
    Madison, WI
    The thing is, I could see this being a viable path for TiVo as a lower-cost model, just not for current paying customers. For those of us who paid up for "All-in" service, we should not need to endure more ads than before especially for a service known for letting people skip ads. Come out with a lower-cost or "free" service supported by ads for new people and there's really no problem with that. TiVo+ is fine as an ad-supported offering that we can just ignore if we aren't interested.
     
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  12. Nov 26, 2019 #12 of 150
    JACKASTOR

    JACKASTOR Active Member

    777
    135
    May 26, 2011
    ONTARIO,...
    Are you insane? Have you looked at it? It’s crap pure and simple. It’s not even worth free. It’s a pathetic attempt at imitation and it’s a fail. No listing information it’s all low def and the free movies? What’s the point if you don’t know what’s on when it’s on.
     
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  13. Nov 26, 2019 #13 of 150
    DancnDude

    DancnDude Thrice as nice TCF Club

    10,362
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    Madison, WI
    I have not opened it nor will I. At this point it is only on the front page images that I already ignore. IMO they're a waste of space and I'd rather just be taken to My Shows.

    Perhaps it will become more invasive but it's an added offering that I can easily ignore so I don't let it bother me. Should it get more intrusive, I will likely be more annoyed by it but at this point I can easily ignore.
     
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  14. Nov 26, 2019 #14 of 150
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    Tivo-
     
  15. Nov 26, 2019 #15 of 150
    Charles R

    Charles R Well-Known Member

    627
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    Nov 9, 2000
    USA
    It's already been answered/covered here. Roughly 30% use it now or would if the content improves. If you guesstimate that towards the typical market (not forum users) it's probably well over 50% open to using it down the road.
     
  16. Nov 26, 2019 #16 of 150
    cwoody222

    cwoody222 Well-Known Member

    11,926
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    Nov 13, 1999
    Buffalo, NY
    Same experience with my Mini. I emailed customer service. They suggested I reboot. I asked again. They suggested I perform a Clear & Delete Everything.

    If it makes you feel any better, I was getting ads in my Guide before I even attempted to use the feature on my Roamio or Mini. So you would have got the ads eventually anyway.
     
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  17. Nov 26, 2019 #17 of 150
    Fofer

    Fofer Bo55man69

    93,039
    4,515
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    Ugh. Lemme guess, that didn’t work either? They have no idea what they’re doing over there.

    Yes, strangely, it does make me feel better. At least now I won’t feel like it’s my fault :) Thanks.
     
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  18. Nov 26, 2019 #18 of 150
    Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    I STILL haven’t accepted the TOS and have had the guide ads for over a week. So I don’t see the point of it even asking.




    Sent from my iPhone using Tapatalk
     
  19. Nov 26, 2019 #19 of 150
    tomhorsley

    tomhorsley Well-Known Member

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    Or making it worse with every "fix".
     
  20. Nov 26, 2019 #20 of 150
    Fofer

    Fofer Bo55man69

    93,039
    4,515
    Oct 29, 2000
    That their buggy software won’t even allow me to accept the TOS even if I wanted to, feels like the harshest cut it all. And they’re forcing advertising on me about it. It’s ridiculous.
     
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