Thank you to Margret

Discussion in 'TiVo Premiere DVRs' started by Walter Lambert, Jan 8, 2012.

  1. cmeinck

    cmeinck Member

    189
    3
    Sep 18, 2003

    Advertisements

    They have been great about pushing early updates. Real happy with TiVo and the customer interaction.

    Also love the new update.
     
  2. magnus

    magnus Tivo User

    2,507
    0
    Nov 12, 2004
    Texas
    This is the latest from Margret on priority update.

     
  3. critta

    critta New Member

    7
    0
    Jul 23, 2008
    I did the same (multiple times over the past few days) and final today decided to force a reboot by unplugging it for 30 sec or so and when it rebooted the update installed.
     
  4. LoneWolf15

    LoneWolf15 Jedi Pirate Ninja

    105
    0
    Mar 20, 2010
    The Mitten...
    Add me to the list of thankful people.

    Marget, just showing up here on the forums is huge to a lot of us who felt like we were discussing Tivo on our own. Your presence and your actions show a willingness to listen and respond to customers in a way that some users here have not seen in a long time.

    Like others here, I say thank you; I want you to know that your actions are acknowledged by grateful customers, and it does not go unnoticed. My thanks also to anyone on your team who has been part of this initiative. Please pass this on to them.
     
  5. JACKASTOR

    JACKASTOR Active Member

    777
    135
    May 26, 2011
    ONTARIO,...

    Advertisements

    IF you want to get the update just email margaret.

    To get on the priority list for the Premiere update, you need to EMAIL your TiVo Service Number to margret at tivo dot com by NOON PT Monday

    Margret@tivo.com

    provide her with your tivo service number
     
  6. CoxInPHX

    CoxInPHX COX Communications

    2,479
    68
    Jan 14, 2011
    Phoenix, AZ
    Also, a BIG Thank You to Margret. Great Job on the look and feel of the new interface. And Thank you for all your tweets and participation here.

    I am not an Old Timer when it comes to TiVo, I'm a newbie as of last August. What finally got me to TiVo was the first introduction of Multi-Room Streaming (MRS) that was leaked in the Summer, I had High hopes when I saw that and now this HDUI update gives me greater hope for more improvements.

    Keep up the Great work and communication.
     
  7. jdmass

    jdmass Member

    94
    0
    Dec 1, 2002
    Westborough, MA
    Another big thanks to Margret! Just installed the update this afternoon. Love the mini-guide and the speed improvements.
     
  8. tkrotchko

    tkrotchko New Member

    12
    5
    Jun 7, 2007
    I got it on one of my Tivo's, but not the other, and I had no idea it was coming, so obviously I did not request it.

    But I can't seem to get it on my 2nd Tivo. Any idea either how to force it (I tried the old method 5 times, with no luck) or request it?
     
  9. comma splice

    comma splice Member

    107
    1
    Feb 4, 2010
    Thankfully, you were wrong because I (and others) now have a chance to get the update! Thanks, Margret!!
     
  10. danjw1

    danjw1 Member

    293
    0
    Sep 13, 2005
    Yes, I think that happened after my post, or at least I didn't see it until after I posted.
     
  11. bbrown9

    bbrown9 Active Member TCF Club

    280
    31
    Mar 12, 2011
    I haven't gotten the update yet, just emailed my request for this last round of priority updates. I wanted to chime in and say "ditto" for all the good things people are saying.

    Margret, I am so pleased that you have been providing information about the updates and participating in this forum. It shows that TiVo really does care about its customers!

    Thank you!!!
     
  12. danjw1

    danjw1 Member

    293
    0
    Sep 13, 2005
    Send an email to margret at tivo dot com, asking for it, with the TSN for that Tivo. Do it before noon tomorrow or just wait 2 weeks or so.
     
  13. innocentfreak

    innocentfreak Well-Known Member

    9,234
    54
    Aug 25, 2001
    Florida
    Definitely agree with what has been said here. Thanks.
     
  14. whompus60

    whompus60 Member

    35
    0
    Oct 3, 2011
    Dothan, AL.
    Yeah me the same. I was with replaytv for a very long time. But they never went hd. Tivo did. Then I started hearing the buzz around mrs, so I went with tivo. I had kept my eye on it for a long time. I have not regretted it at all. Now with the seeming openness coming back to the community seems it can only improve.

    So a big thanks to Margret.
     
  15. drknapp

    drknapp Member

    31
    0
    Nov 27, 2011
    I just bought my two Tivos. Seeing this type of interaction with Tivo via Margret make me very happy that I made the move! :up:
     
  16. LoREvanescence

    LoREvanescence Always Autocorrected

    11,742
    3,064
    Jun 19, 2007
    Salem, MA
    yes, thank you very much
     
  17. caddyroger

    caddyroger New Member

    1,730
    1
    Mar 14, 2005
    Some where...
    Thanks Margret. The new update made my Elite HDUI 100 times faster.
     
  18. mae

    mae member

    252
    5
    Dec 10, 2001
    USA
    Add my thanks for your hard work and communication.

    It reminds me of the days with my Sony S1!
     
  19. jkn

    jkn New Member

    6
    2
    Feb 17, 2007
    Late last year I got an HD TV and was planning to buy a new TiVo to replace a lifetime Series 2, which I bought 7 years ago. However, I was disappointed to learn from someone I know that both his Premieres would freeze up frequently. I then came to this forum and discovered it was not uncommon for freezes to happen and that many people felt they were abandoned by TiVo. I was considering getting the Verizon dvr instead of buying another TiVo. But the improvements reported with the major software update and the postings/communication from Margret have changed everything. I plan to order a Premiere XL soon.
     
  20. crxssi

    crxssi Veteran TiVo User

    2,795
    2
    Apr 5, 2010
    Indeed she should be thanked for joining our community.
    But I think "100 times faster" might be a 99.X% exaggeration :)
     

Share This Page

spam firewall

Advertisements