"Test Off-Air Signal Strength" not working

Be sure that one of the HR10-250 tuners is set to an over-the-air channel before entering the Setup menus. See if that helps.

 

Mine did that last night. I rebooted it and then it came back just fine.

 

Mine too. However, although the signal strength for NY 11-1 is 95%, the tuner is not getting that channel any more.

I noticed I could no longer tune in channel 11-1 (NY WPIX). All of my other NY OTA locals still tuned in just fine. So I went to test signal strength. ALL were just flat zero. Strange - I rebooted, and signal test started working again. 11-1 shows 95% but the recorder still can not tune to that channel. All others are still fine (CBS, NBC, FOX, etc..)

Jim H.

 

I have two HR10-250 units, and in the last week neither one has been able to tune to our local NBC. (which is also 11.1) All of the other channels work fine... I just unplugged the antenna cable from the back of one of the systems, plugged it directly to my tv, and 11.1 now works fine. For some reason neither system will pick up the signal, but the HDTV will. The strange thing is that both of these Directv systems rebooted on their own one evening around the time this problem started. (and it was not from a power problem)

Update: I used "Scan for off air channels" and each system located a second 11.1 channel that works just fine. The original one still shows up, but since there is not a signal on it, I had to remove it from the channel list. Never had this problem before...

 

On Dec 21 I lost 3 of my 6 off-air HD channels but I still had signal strength of "95". I tried rebooting and reformatting but to no avail. Direct tv had me rescan for off-air channels and they all came back but there is a flaw. I now have 2 of each of those channels i.e. 8-1, 8-1, 26-1 26-1 and 38-1, 38-1. and the first channel has the program guide but with no picture the second one has picture but no program guide. Direct tv sent me a new HD DVR but with the same results. Does any one no how to fix this?