Advertisements So i bought a couple of the older tivo streams off of ebay as is that were pretty cheap. Before i made the purchase I called Tivo and had them check the TSNs and were told they would be fine and I would be able to hook them up. It turns out that after setting them up they will not upgrade from their current sw version of 19.0.1.RC1-01-6 and they came from an MSO. I did not know anything about these devices and MSOs before making the purchase and at least i would up with a couple of backup pc fans and power supplies. Tivo customer service has been of no help and I am annoyed that they said I would have no problem hooking them up in the first place. I decided to open up one of them and I see jumper switches on the board that I am not able to find out any information on. I also see that there is a white connector with the label J3002 that is identical to a connector on my Premiere and I am also not able to find out any details about this. Does anyone have any idea what the jumper switches or connectors do? Thanks.