Summer Breeze Sale of a Lifetime. Save $450!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by DVR_Dave, Jul 27, 2018.

  1. Sep 7, 2018 #501 of 568
    pdhenry

    pdhenry Ruthless

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    Same here.
     
  2. Sep 7, 2018 #502 of 568
    John Thornberry

    John Thornberry New Member

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    Sep 7, 2018
    I just got that, too--I never signed up for the promo. I think I'd know if I had a new TiVo box on the way.
     
    Al H likes this.
  3. Sep 7, 2018 #503 of 568
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

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    same here. Just got the email. I never took advantage of the offer.

    They better not nuke my Tivo HD
     
    Al H likes this.
  4. Sep 7, 2018 #504 of 568
    jlb

    jlb Go Pats!

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    Hello, TiVo_Ted????


    Sent from my iPhone using Tapatalk
     
  5. Sep 7, 2018 #505 of 568
    ChileHead

    ChileHead TiVo Addict

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    Same here. Huge marketing failure by TiVo to scare the crap out of people. I sure hope it's just an emailing failure vs an actual failure that's going to hit us all tomorrow.
     
    Al H likes this.
  6. Sep 7, 2018 #506 of 568
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

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    yeah no sh*t. The dial up email is like "eh whatever" but one saying "yeah we're shutting off your old Tivo even though you didnt take advantage of our upgrade offer" is like "Elizabeth....I'm coming to join ya honey!!" (to quote Fred G. Sanford...and the G stands for god dammit dont turn off my Tivo)

    It better be a email failure
     
    Al H likes this.
  7. Sep 7, 2018 #507 of 568
    jlb

    jlb Go Pats!

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    Imagine if they did deactivate? And if you can’t reactivate an older machine.....


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    Al H likes this.
  8. Sep 7, 2018 #508 of 568
    Al H

    Al H New Member

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    Same here. I never took advantage of the offer but got the email today that my receiver will be deactivated tomorrow.
    I want to keep my Premier 4 thank you very much.
    So does everyone think this is just a bunch of crap?
     
  9. Sep 7, 2018 #509 of 568
    CoolB

    CoolB New Member

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    I got the same email and didn't take advantage of the offer either. I was worried at first I'd done something by accident and forgotten about it, but after reading comments I know I didn't.

    I logged into my account at Tivo to see about contacting them, but of course the email came after their live chat and phone hours. But, I also looked at my account info for my Tivo and it still lists lifetime subscription and N/A for Plan End Date. So that is hopefully a good sign.

    Could someone log into their account who did take advantage of the deal and check to see if there is an end date listed (presumably for tomorrow) to double-check?
     
    Al H likes this.
  10. Sep 7, 2018 #510 of 568
    jlb

    jlb Go Pats!

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    I’m sure it’s a coincidental quirk, but here’s a screenshot of my Bolt and HD. Bolt on top with all in and an option to cancel service (not that you would). On the bottom is my TiVoHD which still has lifetime but has been in box for almost a year (due to need work). There’s no option to cancel service (again, not that would). Is his just how things would be listed?

    [​IMG]


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  11. Sep 7, 2018 #511 of 568
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

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    yup. Mine shows Roamio OTA with all in and an option to cancel (dont understand that) and my TivoHD that I've had for almost 10 years now

    Untitled.jpg
     
  12. Sep 7, 2018 #512 of 568
    jlb

    jlb Go Pats!

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    Is it possible they made a (bad) decision to just kill off the old boxes? I mean, as sucky as that would be, do the terms of service allow them?


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  13. Sep 7, 2018 #513 of 568
    drcharlie

    drcharlie Member

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    I expect the email was accidentally sent to account holders of qualifying older boxes that did not redeem the offer. If TiVo nukes boxes for which the offer was not redeemed, that will be an all-time fiasco. I highly doubt that will happen, though.
     
  14. Sep 7, 2018 #514 of 568
    juddev

    juddev New Member

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    I just got this too. I have two series 3 thermometer models running.
     
  15. Sep 7, 2018 #515 of 568
    jlb

    jlb Go Pats!

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    I’m TRYING to open a case but the website is CRAWLING now


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  16. Sep 7, 2018 #516 of 568
    philt56

    philt56 Member

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    Same here never bought a new box. although I haven’t looked at my device listings for awhile and saw this on a premiere I have. I hardly use it other than to store old programs and it’s only on an indoor cheap OTA antenna.

    Premiere XL
    TSN
    TiVo Premiere XL
    expired: 09/20/2013
    Act date 09/21/2010

    TiVo Lifetime Service
    Plan 3nd date N/A

    This DVR already has All-in plan service (previously known as Product Lifetime service). No other plans are available.

    Why does it say this box is expired when it has lifetime? And has been connected to the network all this time? It still gets guide updates and records.

    There is another box tivo HD, that says it’s expired, but that one has been sitting in a closet for many years. Does that mean it can never be used again? My nephew has an old HD XL of mine and if it ever died, I’d like to think he could use this to replace it?
     
  17. Sep 7, 2018 #517 of 568
    Joe Oldendick

    Joe Oldendick New Member

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    Yea this email was total BS....scared me as well. I just had my paypal account hacked a few days ago and then got this email.

    Dear Customer , Thank you for participating in our "Summer Breeze" promotion to replace a Product Lifetime service plan with an All-In service plan on a recently purchased TiVo device! To qualify for this offer, you selected the TSN promo code, which indicated, which current TiVo DVR you wanted to deactivate and use for the All-In service plan replacement service for your new device. This older TiVo device was scheduled to be deactivated today, September 7, 2018. Unfortunately, we have encountered some delays, and so, your deactivation date has been rescheduled for tomorrow, September 8, 2018. We apologize for the inconvenience. You are welcome to take this additional time to transfer any shows that you love. If you have any questions, please let us know. Thank you for being a loyal TiVo customer. Have a great day! Sincerely, TiVo Team

    believe me they are going to get an earfull
     
  18. Sep 7, 2018 #518 of 568
    jlb

    jlb Go Pats!

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    Ok so I’m on the support page and trying to submit but it doesn’t look like it does anything after spinning dots for a few. Will the support page not work with iOS?


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  19. Sep 7, 2018 #519 of 568
    cpm0813

    cpm0813 New Member

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    I am guessing everyone who has an older unit with lifetime got this, when it should have only gone to those who have an older unit and took advantage of the offer.
     
  20. Sep 7, 2018 #520 of 568
    jcondon

    jcondon Well-Known Member

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    I also got the email and didn't participate. Why would they schedule something like this for a Saturday and why wouldn't they list the TSN that is being disconnected? Also why Dear Customer and not my actual name.

    Hopefully they just don't nuke hundreds or thousands of boxes on a weekend.
     

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