Summer Breeze Sale of a Lifetime. Save $450!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by DVR_Dave, Jul 27, 2018.

  1. Aug 7, 2018 #401 of 568
    HerronScott

    HerronScott Well-Known Member

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    Staunton, VA

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    I would have no concerns regarding the risks of power-cycling at TiVo once or twice a year.

    Scott
     
  2. Aug 7, 2018 #402 of 568
    heyted

    heyted Member

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    I used to kill the power to my Premiere every night. It would be better if TiVos have a shutdown function.
     
  3. Aug 7, 2018 #403 of 568
    scandia101

    scandia101 Just the facts ma'am

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    Neither would I. But to do so in case there's a software update would just be a waste of time. and I wouldn't bother to do it for the purpose of keeping it active with tivo so it could someday maybe qualify for a lifetime transfer offer such as we have here until sometime after the Bolts start getting features that the Roamios don't.
     
  4. Aug 7, 2018 #404 of 568
    Sparky1234

    Sparky1234 Well-Known Member

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    not reported but referenced in the call....
     
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  5. Aug 7, 2018 #405 of 568
    ah30k

    ah30k Well-Known Member

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    There is no way in h$11 they will reference anything outside of the reporting period. It's just not done in earnings calls.
     
  6. Aug 7, 2018 #406 of 568
    Sparky1234

    Sparky1234 Well-Known Member

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    not my experience
     
  7. Aug 7, 2018 #407 of 568
    pdhenry

    pdhenry Ruthless

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    Why?
     
  8. Aug 7, 2018 #408 of 568
    avaddict

    avaddict Member

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    This promotion is one of the most mind-boggling forms of faux customer appreciation that I could imagine. The fact that Tivo would deny a loyal customer from participating -- a customer who may have had their lifetime membership box not call home during a particular time frame, but yet the box is currently in use -- is a callous way to treat a loyal customer with multiple purchases over 15 years.

    Will my current lifetime membership be cut off in September as well?
     
  9. Aug 7, 2018 #409 of 568
    waterchange

    waterchange Member

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    Your lifetime will not be cut off in September if you did not purchase a new Bolt under this promotion using the TSN of that old lifetime unit.

    Have you TiVo call home once every 6 to 9 months or so and hope that this offer is repeated in the future (which it has been).
     
  10. Aug 7, 2018 #410 of 568
    d_anders

    d_anders Sr Legacy Member

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    The white Bolts 500GBs are the last available and I just got one to take advantage of this deal. I asked and got a free Vox remote as well as special one-time consideration as well.

    I actually called them last week and thankfully it was noted on my account. Their system was down and they couldn't take my order at the time and said they would call me back within the hour...but never did. I got busy and remembered this was the last day of the promotion, but got bummed that the Bolt Vox's were sold out. The lifetime deal is still too good to pass up, so I upgraded one of my two tuner Premieres.

    We've been using Tivo of some sort since 1999/2000, and my wife is a die-hard fan. We've been looking to full cut most of our cable channels and just go with minimal basic (since that's how we get our internet), and use it more with our Netflix and Prime account.
     
    Last edited: Aug 7, 2018
  11. Aug 7, 2018 #411 of 568
    jlb

    jlb Go Pats!

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    Sooooo, My TiVoHD is eligible for the promotion but I am not likely to use it for the promo at this time. The capacitors need replacement and even when done, I'll need a second cablecard. Not prepared to do that yet. If you have any interest in using my TSN for the promo, PM and maybe we can strike a deal.
     
  12. Aug 7, 2018 #412 of 568
    ah30k

    ah30k Well-Known Member

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    Drama much?

    How can your box be currently in use yet not be dialing home? Why would your "lifetime membership" be cut off in Sept? No one ever mentioned anything like that (other than the old S1 topic).

    It isn't callous at all. TiVo is trying to incentivize people with older active boxes to trade them in for newer ones. The deal isn't for anyone who has ever in the history of time ever owned a lifetime box.

    Finally, what is the definition of a "loyal customer"?
     
  13. Aug 7, 2018 #413 of 568
    ctall

    ctall New Member

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    I have a 2 tuner premiere that died several months ago. Was in service prior to that so should be good to use for the discount if someone wants to buy the TSN, I’m open to offers. I already have a bolt and don’t need any more upgrades.
     
  14. Aug 7, 2018 #414 of 568
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

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    not unless you upgrade. I have a TivoHD that is still trucking along and has had 2 opportunities for this "deal" (this one and one previously). I did not bite on either one so my TivoHD will still be working after Sept 7th (unless it craps out..not because Tivo cut it off)

    I thought of upgrading but I really don't need the bolt. I have a Roamio OTA that I added a cable card to with lifeline cable (locals, religious, shopping, etc). My TivoHD is set up to receive the 2 TV stations OTA I can get so I really wouldn't need 4 tuners for 2 channels ;) Its more used as a backup and to record CBS & FOX when I have more than 4 things on the Roamio going.
     
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  15. Aug 7, 2018 #415 of 568
    djones18

    djones18 Active Member

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    Has anyone (who has a current TiVo account) used a TSN given to them from someone else not on their account and successfully ordered?
     
  16. Aug 7, 2018 #416 of 568
    ah30k

    ah30k Well-Known Member

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    Someone used a TSN from me and they reported success.
     
  17. Aug 7, 2018 #417 of 568
    avaddict

    avaddict Member

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    How to reach you?
     
  18. Aug 7, 2018 #418 of 568
    avaddict

    avaddict Member

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    Responding to your nice side:
    After a residential move, could not find some special dongle that allowed calling home. It was a special chipset. It took me months to get that replaced only recently. Sequenced with leaving my home for 7 months to take care of single ailing parent. I just happen to be the only living blood relative. I was doing the right thing in a human way. This I know.

    So, it seems my life events did not satisfy or coincided with Rovi's arbitrary rules. That's life.

    Though, I wish Tivo would do the right thing in the way of treating all customers equally by not denying any customers with an arbitrary time frame. If they were being less arbitrary then I would not be disappointed (again) with the company's execution of a promotion.

    I know I am not the only customer feeling left out due to a rule that seems very arbitrary.

    The TSN I refer to is not that old and is well within the allowable models. It was sold as being associated to the lifetime of the product. But then I try to exercise it as being associated to the lifetime of a working product, only to be denied.

    Tivo has not figured out how to treat ALL of their customers well.

    Before a supervisor denied my purchase, I thought it was going to go through. They put me on hold several times. One phone rep even got to the point of reading the rights every purchaser waives. I was so close! Then they put me on hold again, only to deny me.

    BTW, why does purchase require you to agree to terms that the purchaser can never file a lawsuit or be part off a class action suit against the company. Did Tivo have this policy previously? Do other companies make you agree to terms like not being able to join a class action by virtue of buying the company's product? Curious about that one...
     
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  19. Aug 7, 2018 #419 of 568
    scandia101

    scandia101 Just the facts ma'am

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    Membership? What membership? Tivo has never offered any kind of membership to anything.

    And what makes you so special that the rules shouldn't apply to you?
     
  20. Aug 7, 2018 #420 of 568
    ah30k

    ah30k Well-Known Member

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    You feel very strongly about the "arbitrary" nature of the deal as you used it in almost every sentence. Companies cannot treat every single one of their customers in a way to give every customer what they desire. It just isn't financially feasible. In this case, TiVo had a corporate dual desire to 1) retire functioning/active older units while 2) juicing sales of their current model.

    While you are stuck on how arbitrary the 12-month dial in window is defined to prove that the units are active, they did have to choose something. I think a 12-month window is actually pretty generous. A unit that died 11.5 months ago could still be considered active to take advantage of this promo.

    On your comment about arbitration clauses, yes, unfortunately that seems to be the prevailing trend among all companies.
     
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