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Discussion in 'TiVo Coffee House - TiVo Discussion' started by DVR_Dave, Jul 27, 2018.
Same thing happened to my account. It went back to normal after a couple days.
Have you set up the white non-Vox unit yet? I ordered a white non-Vox myself, and am curious if it sets up in S3, or automatically upgrades to Hydra like the Vox version.
I was planning to keep mine new in box for a while (uncertain if I gift it/keep it), but prefer to avoid Hydra. Based on some recent feedback in the forum, it seems some have struggled getting the down-convert to work... so it seems I'd need to open/set up and make sure S3 UI is possible/functional before the 30 day return window closes. Also assume I'd need to perform the same down-convert steps to any hard drive upgrade.
FWIW I ordered sunday and My 500G Non-Vox (refurbished) Bolt upgrades right to S4/hydra. It takes you through guided setup, reboots, takes you through guided setup again, and then once it finishes and you hit the TiVo button, it brings up the hydra interface. The guided setup is the old style menu.
I bought two with my old Premiere XL4 TSN, one for me and one for a friend who lives in town. My bolt has the V312 error and the downgrade issue, his is perfectly fine. We're both running 12.8.2.RC1-USC-11-849
I hope the problem is due to mine being a refurb, which gave me a 50% success rate. But if the refurb has Hydra I'd expect the new would too.
Thanks Matt. I would assume the reconditioned ones would be more likely to have S4/Hydra due to the testing before resale, but I suspect you're right that all units are compelled to upgrade into S4. Did Tivo package the Vox or non-Vox remote with your refurbished unit?
Would be interested to learn what other recently purchased White non-Vox owners experienced.
(Can we kill the “S4” term, as a reference to gen4/Hydra/21.*/TE4/TiVo Experience 4/The New TiVo Experience, in its crib?)
OK that's a little different than what you posted about not getting any signal for those channels. If you are occasionally getting signal for them (although pixelated) what is the signal strength showing? I too was suspecting that the guide data with the new Bolt had the wrong frequencies for these channels as well but if you have confirmed the frequencies in the diagnostics and are some times receiving the channel that rules that out (but would still be good to see what the level is compared to one of the other OTA channels). Does anyone know what Broadcom chipset the Bolt uses for the tuner or if it's built into the main Broadcom chipset? I could only find a teadown reference on the Roamio that indicated it used the Broadcom BCM3128LG (Tuner, 8-QAM Receivers, Full-band Capture, 40 nm – MFG: BROADCOM CORP. – MPN: BCM3128LG)
That's really the interface and not the remote. If you downgraded to the gen3 UI, then it would work as you expect.
Got the new Bolt Vox on Thursday - the wife always initially hates technology, "changes"- Well, she is right about the new Tivo horizontal program guide format. It was easier to see and schedule future recordings on the Roamio. You could pick a station then quickly scroll down the right side column to find several days worth of program listings.
That said, I set up her iPad with the Tivo app and showed her that the program interface looks like her Roamio did. She is happy again. In just a few minutes time, all of her TV recording was scheduled for the next few days. The Bolt Vox programming layout seems to me, to be geared more towards immediate video consumption, rather than scheduling a series of future recordings on TV.
added: I think I will order a new VOX remote for my white Bolt and switch over to Hydra- I am more into searching for instant video gratification than recording future shows.
The Bolt uses BCM7449. If the tuners are built into the BDM7449, then they must support both OTA and catv, which would imply that the Bolt+ with 6 tuners would use a different processor.
I haven't been able to locate a spec sheet for the BCM7449. I'm guessing the tuners are in a separate chip, simply because that was the case for the Roamio. Anybody have photos of the Bolt circuit board?
That's what I recently did. I ordered a white Vox remote on eBay since I wanted a white one. I wanted to use mine on a Mini so I called tivo and they mailed me a Bluetooth vox dongle for free
By occasionally, I saw a pixelated signal twice. I didn't check the signal strength during that time. But afterwards the signal strength was zero and stayed that way, I got frustrated and disconnected the Bolt. I reinstalled my Premiere and the channels were back showing a signal strength of 70. I sent the Bolt back to Tivo and am awaiting a replacement. If the replacement can't get those channels either, then I'm done with Bolt.
I'm guessing they are separate as well. I found a screenshot that showed the Bolt (Bolt+?) used the BCM7449 but other early announcements that indicated it used the BCM7445.
*** Official - Tivo: Bolt *** - AVS Forum | Home Theater Discussions And Reviews
Broadcom Powers TiVo's New Ultra HD Set-top Box Solution
TiVo BOLT VOX 1 TB back in stock i wasn't going to get one i just did the last offer and got a 3 tb bolt+ but they let me use the Premiere 2 tuner tsn i used last time so i can keep my xL4 with lifetime put it the spare bedroom room and get rid of the old comcast hd box
Lucky. Tried to use previously used TSN but it did not work.
Planning on upgrading 3 Premieres to 3 TB Bolt+ today.
if the tsn is in the Summer Breeze promo email they sent you it is good to use
Save your lifetimed Premiere for another room to stream and for spare storage. Or, give one to a friend or relative.
I've got two Series2 TSN that I'm still willing to sell. Hit me up via a pm if interested.
Edit to remove: *My understanding, based on others reporting here, is that each TSN can get you up to 3 units.
Last Thursday, I ordered a couple of Bolt VOX 500GBs on a single TSN code. At the time, the Bolt VOX 1TB version was listed as out-of-stock (OOS). By Friday, that 1TB version was back in stock, while the VOX 500GB was now OOS.
This morning I took at peak at my TiVo account online, expecting to see two new boxes showing up sooner or later in my list of Active Devices. Instead, in my Order History I saw that the status of each of the two Bolt VOX 500GB boxes that I ordered on Thursday was CANCELLED.
I now suspect that the VOX 1TB model was probably never OOS, as temporarily reported online. I suspect that it was only the VOX 500GB that went OOS early --- and was probably OOS at the time of my order.
Or maybe my two boxes were cancelled because I put multiple boxes on a single TSN?
Anybody else have their order for a VOX 500GB from late last week quietly cancelled?
Nope. I ordered two 500GB VOXs, and just received both. I did use two separate TSN's, though...
Did you place your orders before last Thursday (02 August)? I suspect that it may have been at some point on that day that the Bolt VOX 500GBs went OOS.
I would suspect this is the reason given the offer but we'll have to see if anyone else had their order cancelled who tried to do the same.