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Suddenly,Tivo files won't play on Windows Media Player

Discussion in 'TiVo Help Center' started by jastavoss, Jan 14, 2021 at 10:12 AM.

  1. Jan 14, 2021 at 10:12 AM #1 of 8
    jastavoss

    jastavoss Member

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    Sep 15, 2012

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    Tivo videos downloaded this morning won't play on WMP. Why the sudden change? Been using WMP for several years, with same computer, same everything. Is there any media player that will play Tivo videos?
     
  2. Jan 14, 2021 at 10:54 AM #2 of 8
    KevTech

    KevTech Active Member

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    232
    Apr 15, 2014
    Seattle
    On Windows 10?
    If so go into the Microsoft Store and search for "MPEG-2 Video Extension" then install it.
     
  3. Jan 14, 2021 at 11:05 AM #3 of 8
    jastavoss

    jastavoss Member

    126
    1
    Sep 15, 2012
    How about Windows 7?
     
  4. Jan 14, 2021 at 11:41 AM #4 of 8
    krkaufman

    krkaufman TDL shepherd

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    Nov 25, 2003
    You haven't provided any details on the nature of the downloaded file, such as whether it retains a .tivo extension or was converted to .mpg (or other), or even the tool used for the download.

    If it's a .tivo file, some update likely whapped WMP's head, and there's probably some trick needed to remind WMP of the codec needed to unwrap a .tivo file.

    edit: e.g.:
     
  5. Jan 14, 2021 at 2:13 PM #5 of 8
    jastavoss

    jastavoss Member

    126
    1
    Sep 15, 2012

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    Just downloaded 3 tivo files, and they won't play in Windows Media Player. Files downloaded yesterday worked, but new ones today won't. Something has changed. Used same Tivo Desktop that I have for years.
     
  6. Jan 14, 2021 at 4:59 PM #6 of 8
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,463
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    Apr 6, 2000
    SF Bay Area
    Define Won't play? Is there sound but no picture? Then its MPEG4 and you need to download again with "Faster Transfer" setting enabled. In KMTTG, its TS download.
     
  7. Jan 14, 2021 at 5:11 PM #7 of 8
    krkaufman

    krkaufman TDL shepherd

    16,317
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    Nov 25, 2003
    Have you tried the quoted suggestion?
     
  8. Jan 14, 2021 at 5:16 PM #8 of 8
    jastavoss

    jastavoss Member

    126
    1
    Sep 15, 2012
    The problem is only with TCM movies. They start to play, but then freeze up, can't fast forward.
     

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