Sudden file transfer failure: kmttg and Tivo Desktop

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SWEET!!!! Thanks!!!

 

Personally, I think this is a consipiracy by the author of kmttg to get me to upgrade from v0.5g. Been working fine for years, so no reason for me to change till now.

Just kidding. Thanks a ton for the lates version. The interface is so much friendlier than v0.5g...and it works! I am downloading now.

Quick question, are the .enc files all compatible from my old-ass version to the latest? Can I just copy the enc file to the new encode directory and use it?

As my use of my old S2 Tivo has dwindled, my attendance in this forum has waned, too. I am glad to revisit and see that it is as responsive and informative as ever. Tivo (the company) should hire their code writers from here.
Thanks!

 

This fixed my sudden Tivo transfer problem perfectly. Thank you!

 

Morac,

Thank you very much for providing us the cookie fix (curl.conf modification) It works really well on my end.

I have a Series 2 Tivo, a Series 3 HD Tivo and Series 4 HD (4 channel) Tivo all connected to my network and I am using a Windows XP with Tivo Desktop to transfer programs. I have moved several programs off of each Tivo today to my computer's hard drive (with the correct day/time set of course) and so far have had no issues.

Just to share information, as of about 4pm EST some techs on their phone line are still blaming the issue on a Windows update

The last person I spoke with last night knew it had nothing to do with a windows update so at least some of them know something.

I walked the tech I spoke to today at 4:00 through my experience and processes and told him that I had received no updates for XP so that could not possibly be the problem (it had already been put into the notes of my service calls from Saturday). I also pointed him to these boards so he could see for himself that it was a cookie issue (dates etc as you guys laid out yesterday) and he claimed he was taking notes and would forward them to his supervisor and the tech team etc. I also showed him the this thread.

He did at least know about changing the date as a work around.

I find it bizarre that after so much evidence that some C.S. agents/techs are still blaming the problem on a Microsoft update.


To all you other guys who are knowledgeable and have been posting the information about the true nature of the problem and the solutions this weekend, THANK YOU SO VERY VERY MUCH!

I spent a lot of time late late Friday/Early Saturday restarting computers and networks and uninstalling/reinstalling etc to no avail of course. I finally gave up and went to bed. When I got up I started searching for info on the web which led me to the kmttg thread which led me to other threads. I used the date change yesterday and found the curl.conf fix today.

You all really should be commended and I want you to know that I really appreciate your efforts.

Now I just need to try kmttg and PyTivo and some of the other things you guys developed/use. I had no idea there were other solutions because up until Friday Night I had never had any problems really.

Respectfully and Appreciatively,
mrmega

 

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Infrequent visitor to the site, but I'm compelled to post my first comment to say THANK YOU for this fix. Works perfectly, and I'd spent hours trying to diagnose the problem. This community is a great resource for TiVo users both advanced and tech-challenged and I know I'll be stopping by these boards more often.

Thanks again!

 

Thank you so much, everyone, and especially @morac. Another batch of transfers are clicking along here at my house now.

Let's stop being so angry with TiVo, though. They just got bad intel from the Mayans and didn't realize it would be a big deal...

 

Thanks morac, for the simple fix!! Back to transferring. Thanks again!

 

morac/notting 2016

with wmcbrine for secdef

 

I've been googling, uninstalling, re-installing, re-booting, using the TiVoDesktopCleaner, clearing my cache, moving files, system restore, turning firewalls on & off, checking all sorts of settings.... on & on. I could not figure out why the last day my files transferred was 2/15/13. I have a laptop running XP Pro SP3. I use Desktop 2.5.1 & I kept getting, "An internal error has occurred." I just recovered last week from a complete hard drive failure and subsequent replacement, and have been slowly getting all my programs up & running, codecs figured out, etc. Just when I thought I got TiVo Desktop 2.5.1 working great, it showed all my programs on my TiVo HD but then just wouldn't transfer them for the last few days. I'd get, "An internal error occurred." Thank you to notting for posting this crazy simple "fix." I hope TiVo fixes this for real soon, because I can't keep the date wrong on my computer all the time..... I just downloaded the curl.conf zipped file that morac posted. Hoping that'll fix the issue w/o having to change my computer's date. I didn't even have a curl.conf file. I'm wondering if I deleted it in the frenzy of deletes I performed today. I did notice I had a TransferCookies.Bad in my Tivo Desktop folder.... But I deleted it. Oye, what a day. Thanks morac!!

 

I am so grateful for the curl.conf fix. It has saved me much time with TiVo support. We all know how clueless they keep the level 1 staff and it takes a bomb-threat to get a problem escalated. (JK on the bomb-threat)

 

If you keep threating them with joke bombs you're never going to get anywhere, you have to make them think you mean business.


Wait, what's that? No one at Homeland Security has anything even approaching a sense of humor? Despite what they put people through at airports?


Well, in that case, never mind.

 

I meant I was kidding that the bomb-threat worked!

 

This is working great for TiVo Desktop (Thanks!), but I still can't download with pyTivo. Any workarounds for that? wmcbrine?

 

got hit with this bug after installing a slew of windows updates. thank you morac for providing a fix to the coding challenged.

 

I downloaded this curl.conf file because mine was just plain missing. I opened it into my TiVo Desktop folder. It's in there with Cookies, History, TransferCookies, & TransferQueue Files.

When I switched my computer date back to today the transfers failed again, despite adding this curl.conf file.

Am I missing something? Do I need to reboot? Again? This would probably be my 7th or 8th reboot in the last 24 hours... Arrrrgggghhhh. Frustrated. I need to have my dates right for my work.

Thanks, JW

 

To quote myself from another thread

"You may be looking for it in the wrong place.

Desktop install in Program Files, but also sticks some stuff, including curl.conf, in the user profile section.

That morac post I link to shows how to find it for XP and Vista and up. "

For instance, here's where mine is on an XP machine

C:\Documents and Settings\unitron\Local Settings\Application Data\TiVo Desktop

 

http://www.tivocommunity.com/tivo-vb/showthread.php?p=9527267#post9527267
http://www.tivocommunity.com/tivo-vb/showthread.php?p=9527530#post9527530

 

Well, I just rebooted. Didn't help. I'm running XP Pro. My folder location is:

C:\Documents and Settings\JW\Local Settings\Application Data\TiVo Desktop

So I think I found it Okay, but like I said (I think), I had no curl.conf file in there by the time I found these threads.

What I do have in there now is:
Cache (Folder)
Music (Folder)
Photos (Folder)
TransferRules (Folder)
Cookies (file)
curl.conf (file)
History (file)
ImageRotations (file) this one is new since my re-boot
TransferCookies (file)
TranferQueue (file)
TranferQueue.bad (file) this one is also new since my reboot

I'm about to give up & just change the stupid date every time I need to transfer.

 

It looks like you found the correct folder. I'm assuming your Windows login name in is "JW"?

If it's not working, then either the curl.conf file is somehow corrupted or for some reason TiVo Desktop isn't calling curl.exe with the parameters it usually does.

You can check the later by looking at the logs\DownloadManager.log file and searching for "Desktop\curl.exe". The path to the curl.conf will be on that line after the "--config" parameter.

I'm not sure of a good way to test the former, other than to throw in some extra parameters into the curl.conf file and see if they are used. Parameters can be found here, just leave off the "--" when adding them.

 

Just a quick checkin

Running :
- Windows 7
- Tivo Desktop V. 2.8.3 (412370)

Saturday, Tivo Customer Service CHAT says, "we found out about it this morning, and are trying to figure it out...try again in 24-48 hours..."

Just now, TiVo customer service CHAT says, "we're still working on figuring out what's going on..."

In the meantime, I searched here (tivocommunity.com) , found the "change the Date back to 02-13", tried that, and all is well. Well, I mean, ... under the circumstances.

So I sent the customer service chat rep the link to this thread and suggested he might want to check out the tivoCommunity.com.. as they seem to know a tad more than YOU at this point. (and prompted closed the chat)

SO THANK YOU !!

Raph