Submitted a support email to remove Tivo+

Discussion in 'TiVo Coffee House - TiVo Discussion' started by John9871, Oct 21, 2019.

  1. tommiet

    tommiet Active Member

    Oct 28, 2005
    Maybe I'm missing this crap as I use favorite channels and don't view all.....
  2. John9871

    John9871 New Member

    Aug 15, 2019
    Update: Support ticket got closed. Was told in email that they cannot remove Tivo+ because it is part of thier new streaming services. Said they will pass along my comments and concerns to a higher tier.

    I call BS cause last week it was only an APP, with a permanent home shortcut. (before that it didn't even exist) Then I received an update and it became integrated into my guide, with no way to hide or remove it.
    Rob75 likes this.
  3. keithg1964

    keithg1964 Ragonk

    Feb 2, 2006
    Interesting, if that logo is not part of the favorites just the all channels, I will make the two lists the same and get rid of the Tivo+ by viewing the favorites.

    Update: That did not work :)
    Last edited: Oct 25, 2019
  4. V7Goose

    V7Goose OTA ONLY and Loving It!

    May 28, 2005
    New Mexico...
    No, the HATED commercial line in Guide that takes away needed space for more channels on the screen is STILL THERE when guide is set to favorites in TE4.

    TiVo/Bad_Rovi suckage is growing every day!
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

    Dec 7, 2012
    Ashland, PA...
    That explains why I have never seen it. I use Favorites except I switch to My Channels when I need to see something on C-SPAN or my Message channel. BTW, This weekend HBO/MAX are unencrypted.
  6. slowbiscuit

    slowbiscuit FUBAR

    Sep 19, 2006
    In the ATL
    Of course they can remove it just as easily as they added it, they just don't want to until enough pressure is put on them.
    Rob75 and Mikeguy like this.
  7. Rob75

    Rob75 Member

    Nov 24, 2017
    Here is the response I received....

    Thank you for contacting TiVo Email Support. We understand that you would like to turn off the TiVo+ banner from your channel guide. Unfortunately, this feature can't be turned off or removed from your TiVo device since it's an added featured service. We would appreciate if you can provide feedback about your TiVo+ experience directly using our website Contact us at TiVo | Customer Support using the send ideas link.
  8. mdavej

    mdavej Well-Known Member

    Aug 13, 2015
    Direct "Send Ideas" link:

    Maybe they will listen if they get enough complaints (wishful thinking, I know). In mine, I just stated that I'd like the Tivo+ banner removed from the guide because I will never click it and it's distracting and takes up valuable space. I also told them the content was terrible, but I'm sure they already know that.
    agentx27 likes this.
  9. foghorn2

    foghorn2 Well-Known Member

    May 4, 2004
    Las Vegas
    at least give us an option to remove it from the guide
  10. muzzymate

    muzzymate Member

    Sep 2, 2004
    I submitted the idea though I don't expect TiVo to ever deliver it. I wish downgrading to TE3 didn't involve removing recordings.
  11. tommiet

    tommiet Active Member

    Oct 28, 2005
    OK.. Seems making favorites can hide this crap..... No Charge for this fix.


    UPDATE: WRONG.. Now I can see the crap even with just favorites..... Another reason to dump Tivo.
    Last edited: Oct 24, 2019
    philslc likes this.
  12. PSU_Sudzi

    PSU_Sudzi Well-Known Member

    Jun 4, 2015
    Philly suburbs
    I don’t think it’s BS, they built it into their guide now. So it’s probably never going away.
    jrtroo likes this.
  13. schatham

    schatham Well-Known Member

    Mar 17, 2007
    TE3 fixes it!
  14. Mikeguy

    Mikeguy Well-Known Member

    Jul 28, 2005
    If you get to the point, you always can cull your shows down and then transfer them to a PC (shareware pyTiVo Desktop works well for this), sidegrade to TE3, and then transfer the shows back (again via pyTivo Desktop). It can take real time, but the machines are doing the work--you're just queueing up shows periodically and monitoring them as having been done.
    PSU_Sudzi likes this.
  15. tommiet

    tommiet Active Member

    Oct 28, 2005
    Yup..... TE3 may fix it, but at some point TiVo may stop supporting TE3. It's not a big deal to me and I'm fine with TE4 and the added crap to the Guide. It just adds another nail to the TiVo coffin.

    No biggie.....
  16. Puppy76

    Puppy76 Well-Known Member

    Oct 6, 2004
    It’s also clunkier all around. Less legible, And I can’t start the guide at a time and channel of my choosing like I always could before. Every time I look at the guide it looks different, because it’s showing a different time and starting from a different channel. I normally want to start from the start of prime time, from my first favorited channel, but not possible with hydra.

    and that’s a separate issue from whatever the OP is talking about with Tivo+, apparently making the guide even worse by inserting fake channels, if I’m understanding right.

    no modern Hulu client, and bajillions of missing streaming services, but we do get this nonsense lol
  17. Rapt0r

    Rapt0r New Member

    Mar 14, 2019
    Not expecting a positive result on this, I too have submitted a request to remove or modify TiVo+ from my DVRs. This should be an optional App that we can choose to use or not, and should not clutter up the Guide regardless. This plus the pre-roll Ad issue is making the decision to leave TiVo behind easier. For me at least.

    For those saying just use TE3 consider the likely outcome of TiVo either rolling these new ‘features’ out to all devices regardless of your software version, or simply forcing TE4-capable devices to upgrade to the latest ‘OS’ much like other companies do (sunsetting older versions). Pre-roll Ads, TiVo+, who’s to say what other changes might be on the way?
  18. texasPI

    texasPI Member

    May 9, 2010
    I am so annoyed by this every time I open my guide. I wish Silicon Dust would release their 6 tuner Prime already. I’m ready to dump my TiVo.
  19. mdavej

    mdavej Well-Known Member

    Aug 13, 2015
    Get two 3 tuner Primes. The 6 tuner will never happen. Its imminent release has been dragging on for years.
  20. shwru980r

    shwru980r Well-Known Member

    Jun 22, 2008
    But you can upgrade from TE3 to TE4 at any time without losing shows.

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