Good evening, There is a rant that is bursting to come out in regards to my non installation of my new HD upgrade. Between the first installer refusing to do the job to the local installer sending in a supervisor for Directv who cleared the job, to the subcontractor coming out today and refusing to do the job again. The frustra6tion level is high so I will leave all of that aside. I was told tomorrow that I will be getting an install from directv themselves..the people who sent out a supervisor yesterday. The big issue/hangup is that the subcontractor refuses to drill into my chimney (where current dish is located and needs to be raised for the HD band) saying its against company rules. The supervisor yesterday said thats not even an issue and there is a great line of sight. Was told today from local installer that they are sending out someone from Directv who will do the install they was its supposed to be done..whetheri t br drilling or otherwise. ust wondering if I should get my hopes up on this or if its another wagging dog story? Is there such a thing as an installer..even if I have to pay out of pocket..who does more than a standard install..without wires hanging everywhere and shortest routes possible..who cares about taking care of its customers?