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Stream Not Working

Discussion in 'TiVo Stream' started by bellbm, Jun 21, 2018.

  1. bellbm

    bellbm Member

    95
    6
    Dec 16, 2003
    Chicago
    Trying to download or stream while out of home, getting a "download not permitted" error, "this version of software on the streaming device does not support out of home streaming..."

    Works fine at home

    I go through set up - the device sets up, but then I get this error.

    Any ideas on what to do? This happened after I updated my ios to 11.4, so maybe that's it.

    Is out of home streaming working for anyone else?
     
  2. OrangeCrush

    OrangeCrush New Member

    10
    2
    Feb 18, 2016
    I had the same message on iOS and a different error (don't recall what it was) on Android too a few weeks ago. I have a Roamio OTA and a separate TiVO Stream adapter. Once I got home and rebooted the stream, re-did the set up process, the Android phone is working fine in and out of the house, iPad is working fine in the house, but I haven't tried iOS out of the house since.
     
    jrtroo likes this.

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